Check West Jakarta Hotels with Balcony

The room exceeded my expectations — great value, beautiful decor & interior, cosy furniture and overall safe and lovely stay. Some caveats for this stay was the location — realised that it was not a very prime location and can be a little inaccessible. Vehicle recommended to get to the lobby, and even through ride-sharing / booking apps such as Grab, three to four drivers have cancelled on me due to the difficulty in accessing location. Near several landmarks & malls on the map but the winding road / highway (it is an elevated spot) may make a five minute walk into a 15-minute journey. Great place for those with access to transport or for those who plan to relax in the room all day.

Firstly, I must commend your outstanding staff members. They were friendly, attentive, and provided exceptional service throughout my stay. Secondly, I was impressed by the cleanliness and overall ambiance of the hotel. It was evident that great care is taken to maintain the premises to a high standard. Lastly, the amenities provided, such as the gym and restaurant, were top-notch and greatly contributed to my overall satisfaction. Thank you for providing such a pleasant stay. I will gladly recommend your hotel to others.

Honestly I booked this hotel when blackout at midnight & felt unbearable due to the heat so thought to book a hotel as a reserve next night. Given that the phone battery was dying with bad signals, I didn't even check the review so I decided to book and pay directly through internet banking. The hotel itself turned out to be an original apartment and its location was quite strategic. When I checked in yesterday, the reception was quite friendly, but because of the crowd there were some customers who were angry about waiting for a long time and came first but the people who came later were called first. I booked a business room myself and got upgraded to a family room with 3 different without any cost. Family room consists of 2 bedrooms where 1 bed has 1 bed and 1 single bed with sofa, tv, refrigerator and wardrobe. Her own bed is quite soft in my opinion and both the towel and the bedcover and the sheets are clean and fragrant. Unfortunately there is a dirty wall because the shoes seem to be (I was in room 1609 at that time). But it's still acceptable that given that this hotel is cheap and it takes an extra charge to repaint. And the glass is a bit dirty (according to my mother), but I don't have any problems myself. And there is also a refrigerator here, but full of hard ice balls. Still able to understand because the refrigerator is also old & that type of refrigerator is easy to finish. I know because I have the same refrigerator in 2007 & I myself sold it to people. Haha1 But if the cleaning service takes time to clean it would be more tasty than the one in my photo. I tried breakfast and honestly I came at 1 o'clock so that at that time the rest of bread, pudding, fruit, a little rice and a last egg. The taste of the shrimp curry is delicious and delicious, so is the pudding. As for the egg is standard. For the standard of 3 * hotel, breakfast is ok. But it was in the morning and one elevator was broken so only 1 elevator was operating. And unfortunately this causes customers so they have to wait long. But the check-out process is quite easy. It's just that when I got home I took a online taxi and the parking ticket turned out to be paid at the hotel lobby. The system is a bit strange and annoying, honestly the driver should have to get off the car.

Its really very pleasent to have staycation here for 2 nights with my family, service was very good from check in till I got my room. Security was very polite, helpful and also friendly. Cons : We have to wait till 13.30 (almost 1 1/2 hours) to get our room ready Swimming Pool Bar was not ready to serve guest Order 1 coconut need 50 minutes to be served and she said that we have problem in our kitchen, Accor Hotel like Mercure should have excellent services to their guess and kind problem like that should not be occured. Swimming Pool was clean and also clear water, but the water is too cold for my boy, we dont know how the water become cold like ice water. Location is the best part for This Hotel, will be back again for another staycation @Mercure Batavia Kota Tua. Thank you very much guys.

Really good hotel and i really love it and the staff sevurity are nice

Stayed here for the second time. The hotel is clean with very friendly staff.easy to check in and also at check out. strategic location in Jakarta and breakfast is very complete and delicious. there is a parkin for cars. The room is large and very clean.

Good place, silent, cold, and good facility and fast respond staff