Immediately entering the villa was a wow moment. After a long journey, we received such a warm and friendly greeting from Ayu Sucika and Juli Permatasari. We were shown around the villa and bedrooms and given relevant information. The pools were kept clean by the groundsman, and the gardens were well maintained. Many hours were spent enjoying the pools during the day and in the evening when returning from a day out. The bedroom was impeccable, and the room was cleaned daily. The staff always checked the best time to go in and clean. Juna, Ayu, and Yuli were very attentive at all times but especially at breakfast. They were helpful with information about the area, and they arranged for an evening of entertainment and bbq at the villa. I would recommend this experience 100%. We also arranged a surprise for our friends' 60th birthday, which they helped with by putting up some decorations we had taken. All the staff were truly amazing and nothing was too much trouble. Thank you to all the lovely staff for making this stay an amazing holiday and taking care of us all.