On the first day of arrival, we were assigned a pool access room right at the very end, which unfortunately was next to the kitchen where they cooked Indian food. The smell of spices permeated our room late at night. We complained, and since other rooms were full, we were eventually upgraded to a suite. We moved rooms at 9 PM.
Housekeeping seemed to lack a standard for cleaning rooms. I requested an extra towel because I was traveling with a child, and I had to ask for a hand towel (shouldn't it be provided automatically?). After the room was cleaned, the number of towels went back to two, and the hand towel wasn't refilled. So I had to keep calling reception to ask for one.
The breakfast buffet tended to be monotonous and, in my opinion, not very good. The only saving graces were the omelets and instant noodles every day. FYI, I stayed for 4 days, and my husband ended up eating only instant noodles and omelets for breakfast 😅. There were no beef dishes like beef black pepper or other standard beef options. The spicy chicken (ayam rica) was good, in my opinion. As for the fish dishes, honestly, they were very fishy, so I didn't touch them at all. There were five types of fruit: melon, papaya, watermelon, snake fruit, and oranges, but often the watermelon was missing. As for the kids' club, there were more devices than children's toys, so my husband ended up playing PS4. My suggestion for the kids' club is to add some brachiation equipment or a small slide for climbing so that children aren't always staring at gadgets. Coloring activities at small tables could also be added if there's no budget for brachiation equipment.
Original TextTranslation provided by AI
