Hotels near Ski lift Mosta, Bansko

So, let's start with the positive aspects: - We arrived at 14:00 there and the rooms were ready. We got the room very quickly and everything was clean, cosy and warm. - We had one Studio and we expected something small for two people. But the room was huge, bigger than most of the rooms you will find in Bansko for the same price (we paid 480 Euros for 7 nights (2 people) with half board. The view of the room was wonderful as well, as we had the windows to the mountains, in the morning it was an unique view. The studio has everything you need for two people: fridge, sink, glasses, plates, cups, etc. - We came with our personal car and the parking is huge so there is no need to worry about the parking. There is also one underground parking (limited) where you can park your car if you want to avoid the snow or for any other reason. - Near the parking there is a HUGE ski room in order to deposit your skies and boots. - The breakfast is really really good. If you go in the morning at 7:30 when it opens, everything is hot, the food is fresh, and a lot more possibilities than you would normally eat for breakfast. The coffee is made from beans, orange/apple/cherry juice (not fresh, but really decent). - The spa is very large, clean as the hole hotel is. The pool, jacuzzi, sauna and steambath have the right temperature, maybe the jacuzzi should be a little hotter, but it depends on the person. You get new towels every time you go to the spa. Bathrobes and slippers are provided in each room which is a big advantage. - The shuttle bus to the gondola and back is very on time, we did not have any problem when we used it. We did not use it every day as it was pretty crowded and we went skiing with the car sometimes. - The internet is working pretty well as long as you are not trying to download movies or something similar. - The room towels where changed every day and the blankets each 3 days even after the second change we would have got only one more night to stay. Now, let's talk about some negative aspects that should not be in a 4 star hotel: - First of all, the heaters from the ski room for your boots are not working......why would you make a 100 slot heater if it is not working? You have to take your boots in the room in order to warm them. - The underground parking is sometimes like a deposit. Everything is smelling like they are building the hotel right now, but I guess that is not a problem, you just stay like MAXIMUM 10 minutes in the garage. - The dinner is pretty much not what it should be. If you have medium preferences, you will always have what to eat. In the 7 days that we stayed there, we had each day something new, which is great, but the food is COLD, really really COLD and is awful to eat cold food after a day of skiing. Also, there is NO drinks included.....as it is in the hole Bansko...with the exception of few hotels. - Some COVID regulations are not respected as they should be. Even if the employees are wearing masks,

We stayed at the Tanne Hotel during our 9 day ski vacation. All in all we took up 5 rooms, which were neat and welcoming, with a feeling of cleanliness overall. I was there with my wife and 4 year old and it was great for us. The ski lift was within walking distance (which didn't matter much since it couldn't get you anywhere, due to the number of people, but that's another story for another time) and there was ample parking for all guests. The real highlights of the place were the Spa area, which included a pool, a jacuzzi, several saunas, massage, showers and lounge chairs, and the restaurant. In fact, the restaurant deserves its own paragraph. Large and welcoming, the staff was professional and always ready to pick up on us needing them. While English wasn't a string point of the waiters, they spoke more than enough to never get our orders wrong and they were super friendly and welcoming. And the food - oh my god the food. If you're not from the Balkans, you owe it to yourself to try the soups here, as well as the lamb and the sausage, but really, everything on the menu was brilliant. I give this place a solid 10. Thanks, Tanne, for the great base of operations for our vacation.

All comments are highly distorted. If you visit the hotel during the week and not at the weekend, your breakfast will be moved from one restaurant to the other without you being notified. When you ask the reception why the guests are not notified, you get an answer from the receptionist: ”I can't do anything”, instead of an apology. Spa and pool hours are fixed from 8am to 8pm. The reception is also not sure about the opening hours of the pool. It turns out that the outdoor pool for adults is open until 6pm, not the children's pool until 7pm. No one cares that there are guests at the hotel. Anyone who wanted could ”melt” in the children's pool. In the morning, the outside pool starts when the lifeguard wants to come to work. You go in for breakfast and after 10 minutes a girl runs up to you, who has realized that she works at the hotel and comes to ask you which room you are from. Extremely poor breakfast variety. In the evening after 9pm there is no one to make you a cocktail at the lobby bar. Overall score:0. No one cares or wants to make you feel comfortable as a guest in the hotel.