Lexis Suites Penang

This is an old hotel and not suit the 5 star rating for it. Pros : *able to check in early without charge with the kindness of the receptionist at that time. If not, MYR50 for early check in need to be paid *the cook for the breakfast is good but if they would add up another menu on it, would be perfect Cons: *the moment i came into the room, it is not stunning, it is kind of shocking. I am travelling from the south of Malaysia (about 700++km) and this is such a dissapointment to see the condition of the room. Dusty, there is no sign of proper maintenance on that room. Not sure if my bedsheet been change from last occupant. *Lobby just look like 2 star hotel *the amenities such kidsworld, public swimming pool, karaoke room and others are very poor. In other word, creeoy. Dont expect more *pool inside the room is muddy, there no sign of proper maintenance. I think twice to jump in the pool with my children. The chlorine is too strong. *lift is too old to carry people, look like they are about to die😂 The good things is, no charlie/rove beetle found! Thank god! Lexis group should figure out something to improve all these gaps, otherwise it will be an abandoned building a few years later

The service was just good. I was able to extend my stay for another 1/2 day for RM 300. Food was good too. My toddler loved their fried rice, and my wife loved their nasi lemak

I am writing to express my extreme disappointment and concern regarding my recent stay at Lexis Suites Penang and I feel compelled to share my experience to warn others. The next day morning, to my horror, I discovered rove beetles scuttling across the floor, wall, glass door, bath tub, even hided inside swimming clothes. if u don't know what is rove beetles please google it how's the harmful to human skin. please look at the picture. I can't imagine if my child were to be infected by rove beetle toxic during our stay at this hotel; it's a distressing thought that highlights the importance of ensuring a safe and hygienic environment for our family especially is a 5 star family suite hotel. I emailed the hotel management regarding this issue, but I have not received a response. very disappointed. please considering if u want to staying this hotel.

Very good choice for big families. Can enjoy swimming in room with family members only. The small kids with less than 1.2m height can use a bath tub to enjoy their swimming activities.

Very nice and luxury vibe..wil definitely come again next time….

Comfortable stay with ample space and secluded swimming pool

Reached the hotel around 10am so was told by the hotel staff that the earliest check in will be at 2pm. In general hotel staffs were polite and professional. When I booked the room, I requested for high floor and mine was at 18th floor. Amazing view with a semi sea view. Room was very spacious.It comes with walk in wardrobe, steamer room and a private pool. Great for couples or even for family. Great amount of varieties for breakfast. Location is near the airport.

very satisfied and worth the price paid. Will come again

Best giler Lexis Hotel Penang. Rezeki saya pihak hotel upgrade bilik secara percuma. Hotel ni bersih sangat. Puas hati duduk situ. Anak² pun happy sangat. Yang tak best ye saya CHECK IN lambat sebab lambat sampai Penang 😆 Kalau nak check in sini, better check in ikut timing dia. Lebih berbaloi dapat duduk dalam bilik lama². Thanks Lexis Hotel Penang. SANGAT BERPUAS HATI. Service pun TERBAIK! 👍🏻