Inside Mutianyu Great Wall Scenic Area, near Mutianyu Road, Huairou District, Beijing, ChinaView Hotel Details
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Mutianyu Great Wall Hotel Guest Reviews
4.7/5
Outstanding
857 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(857)
Positive reviews(847)
Reviews with photos/video(331)
Perfect for kids(158)
Tasty food(95)
Tasty restaurant(87)
Has facilities for children(82)
Close to scenic area(55)
Friendly front desk staff(40)
Garden view(13)
Luxurious(9)
Negative reviews(10)
Wan Diana
Superior Double Room
Stayed in Dec 2024
Family
5 review
5.0/5
Outstanding
Posted on Dec 14, 2024
No doubt, love the hotel and room. Been upgraded to Family room, superb.
Nice people especially staff Zhoe. Not just he helped me to book taxi to go to Nanshan Skii Resort after check out but also offered me his personal Black Tea. As the hotel only provide Jasmine Tea and I din drink that, was asking if hotel provide black/red tea instead. He din have to offer his but he did anyway. What a great hospitality, thanks!
No doubt my preferred hotel if I were to go to Great Wall Again! Thank you!
Response from Property: 【Free tickets to the Great Wall scenic area】【Free shuttle buses】【Watching the sunrise on New Year's Day】【Outdoor children's playground】【Specialty food restaurants】【Free parking lots】【Electric vehicle charging piles】Dear guest,Thank you very much for your wonderful review! We are very glad that our service has been recognized by you. We are happy to be able to help you. We are proud to have such a dedicated and hospitable team. If you visit the Mutianyu Great Wall again, we look forward to welcoming you again. Thank you again for choosing our Mutianyu Great Wall Hotel.
Kristin Ling
Superior Standard Room
Stayed in Oct 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Nov 12, 2024
Mutianyu Great Wall Hotel: A Perfect Blend of History and Hospitality
My recent stay at the Mutianyu Great Wall Hotel was truly exceptional. The hotel's location is simply unbeatable, situated right next to the entrance of the Mutianyu Great Wall. This made exploring this iconic landmark incredibly convenient, allowing me to easily access the Wall and soak in its breathtaking beauty.
The staff at the hotel were welcoming and helpful, providing excellent service throughout my stay. Their attentiveness and willingness to go the extra mile truly impressed me. I was also delighted to receive a complimentary upgrade to a spacious and comfortable room, adding an extra touch of luxury to my experience.
Overall, the Mutianyu Great Wall Hotel offers a fantastic combination of historical charm and modern amenities. Its prime location, exceptional service, and comfortable accommodations made it the perfect base for my exploration of the Great Wall. I highly recommend this hotel to anyone visiting the Mutianyu section of the Great Wall.
6/19
Response from Property: Thank you so much for your wonderful review! We are delighted to hear that you had an exceptional stay at our Mutianyu Great Wall Hotel. We are glad that you found our location unbeatable and that it made your exploration of the Great Wall so convenient. Our staff is always committed to providing excellent service, and we are happy to hear that they impressed you. The complimentary room upgrade was our way of making your stay even more special. We strive to offer a perfect blend of historical charm and modern amenities, and we are glad that it met your expectations. We look forward to welcoming you back again soon and sharing more of our hospitality with you.
Francisco Vertedor
Deluxe Double Room
Stayed in Nov 2024
Family
35 review
4.7/5
Amazing
Posted on Nov 10, 2024
We had a fantastic stay at Mutianyu Great Wall Hotel. The location is perfect right in front of the entrance to the Great Wall attractions. The room was big and it had great views to the mountains. The staff was very friendly, they processed our tickets to the Great Wall (included in the room) and the tickets for the cable car at discounted price. Totally recommend for families.
Response from Property: Thank you very much for your wonderful review! We are delighted to hear that you had a fantastic stay at our hotel. We are glad that you liked our perfect location right in front of the entrance to the Great Wall attractions, the big room with great mountain views, and the friendly staff. We are also happy that you found our ticket processing service and discounted cable car tickets useful. We look forward to welcoming you and your family back again soon.
Guest User
Superior Double Room
Stayed in Nov 2024
Solo travelers
3 review
4.7/5
Amazing
Posted on Nov 13, 2024
This hotel is a great place to stay after a day at the Mutianyu Great Wall. In fact, I would highly recommend to stay a night at the Great Wall rather than simply doing a day trip. During the day, the Wall is packed, but around 4:00, all the tourists are gone and you can have the last couple hours to yourself at the wall. It is incredibly serene and provides a much more enjoyable experience to the packed time during the late morning and early afternoon. Because so few people actually stay overnight at the Wall, the hotel was almost empty on a Friday evening, so they gave me a room upgrade. The hotel is right at the base of the location that the Mutianyu slideway exits, which is a really fun way to come down from the Wall at the end of the day. The hotel also provides free admission to the Wall as part of the stay. Great experience overall!
Response from Property: Thank you very much for your wonderful review! We are delighted to hear that you had a great experience staying at our hotel after a day of visiting the Mutianyu Great Wall. We are glad that you enjoyed the quieter time on the Great Wall. We are also happy that the room upgrade brought you a better stay. We look forward to your next visit!
SCOTT
Superior Standard Room
Stayed in Jul 2024
Family
4 review
4.7/5
Amazing
Posted on Jul 29, 2024
It's all about the location. The hotel is a 2 minute walk from the cable car entrance or the footpath taking you up to the Wall. Booking into the hotel means that you can drive all the way up to the hotel and parking is free so you don't have to get on the shuttle bus. You can visit the Wall by night which is more much comfortable and less crowded than during the day. Alternatively, as you are right at the entrance you can get up early and avoid the crowds. You can buy tickets for the cable car at the hotel (CNY20 each) and entrance to the Wall if you're walking up is already included in your room rate. The hotel itself is spread over a number of buildings and there is a decently maintained kids playground in the complex. The reception staff were very helpful when it came to getting tickets and so on. Rooms are basic but big enough and clean enough. Breakfast was typical for a hotel at this room rate. Overall, excellent value and with the playground and how easy it is to visit the Wall, a great choice for families. Lots of steps between the buildings, so bring a couple of small suitcases instead of one big one.
Response from Property: [Great Wall Scenic spot free tickets] [Night tour of the Great Wall] [Starry Camp base] [Children's outdoor playground] [outdoor buffet barbecue] [Specialty food restaurant] [Free parking] [tram charging pile] Dear, the Great Wall Hotel is very honored to have your choice, the Great Wall hotel as the only hotel in the scenic spot, the hotel decoration is mainly based on retro architecture, antique. The hotel enjoys a prime location. About 300 meters away from the cable car station, and close to the ticket gate of the scenic spot, it is also very convenient to walk on the Great Wall. We have been adhering to the customer first service concept, to serve each guest well. The hotel has been well received by the majority of guests. We receive not only guests, but also families from afar. Thank you again for your sharing, Great Wall Hotel is sincerely waiting for you to come home again!
stuwho
Deluxe Double Room
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 12, 2024
Arrived in the late evening and got a upgraded to a family room to our surprise! Excellent service, staff go out of their way to help you here despite language barrier. 5 minute walk to the Cable car and the car lift is directly opposite the hotel to the Mutianyu great wall. Breakfast was a delight! Very comfortable stay
Response from Property: Thank you for your comments. We look forward to seeing you again at Mutianyu Great Wall Hotel.
Guest User
Superior Double Room
Stayed in Nov 2024
Family
12 review
4.7/5
Amazing
Posted on Dec 9, 2024
Very well located if visiting Mutianyu as hotel is right at the entrance to the Great Wall. Staff upgraded to bigger room since it was low season and not many guests. Warning that during the winter season, there are not many lights outside at night after 6pm and the only restaurant that is open is the one in the hotel. Otherwise, the stay was enjoyable.
Response from Property: 【Free tickets to the Great Wall scenic area】【Free shuttle buses】【Watching the sunrise on New Year's Day】【Outdoor children's playground】【Specialty food restaurants】【Free parking lots】【Electric vehicle charging piles】Thank you for your review! We're glad that our location right at the entrance to the Mutianyu Great Wall was convenient for you. It's great that we could upgrade you to a bigger room during the low season. We apologize for the lack of lights outside at night in winter and the limited restaurant options. We're happy to hear that you still enjoyed your stay. We hope to see you again!
E.Tay
Deluxe Double Room
Stayed in May 2024
Family
3 review
5.0/5
Outstanding
Posted on May 5, 2024
Great location nearest to the ticket area. But you can get tickets directly from hotel reception and use your passport to enter the gantry as well as ride the cable car. Decent food at the restaurant. Nice playground for kids including 3 slides, 2 small trampolines and many swings. Rooms are clean and spacious enough. Hot water is nice. Enjoyed the night scenery at the great wall.
Response from Property: Thank you for your comments. We look forward to seeing you again at Mutianyu Great Wall Hotel.
Guest User
Superior Standard Room
Stayed in Mar 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 1, 2024
The best hotel! Convenient with easy access to great wall and helpful staff who kindly brought hot water for us in the cold weather! Upgraded us too. Room was nice, comfortable and clean! There is nothing for us to fuss about! Worth the stay and I would go back again if I going mutianyu great wall again! I enjoyed myself very much and wish to stay longer! The cats are cute too!
Response from Property: 【 Free tickets to the Great Wall Scenic spot 】【 Free parking 】【 Children's outdoor playground 】【 Special food restaurant 】【 tram charging pile 】 Dear, the Great Wall Hotel is very honored to have your choice, the Great Wall Hotel as the only hotel in the scenic spot, the hotel decoration is mainly based on retro architecture, antique. The hotel enjoys a prime location. About 300 meters away from the cable car station, and close to the ticket gate of the scenic spot, it is also very convenient to walk on the Great Wall. We have been adhering to the customer first service concept, to serve each guest well. The hotel has been well received by the majority of guests. We receive not only guests, but also families from afar. Thank you again for your sharing, Great Wall Hotel is sincerely waiting for you to come home again!
Sergio
Superior Standard Room
Stayed in Mar 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 2, 2024
Great and convenient place to stay in mutianyu. Very nice staff and clean rooms. The hotel is extremely close to the main entrance of the Great Wall.
Response from Property: 【 Free tickets to the Great Wall Scenic spot 】【 Free parking 】【 Children's outdoor playground 】【 Special food restaurant 】【 tram charging pile 】 Dear, the Great Wall Hotel is very honored to have your choice, the Great Wall Hotel as the only hotel in the scenic spot, the hotel decoration is mainly based on retro architecture, antique. The hotel enjoys a prime location. About 300 meters away from the cable car station, and close to the ticket gate of the scenic spot, it is also very convenient to walk on the Great Wall. We have been adhering to the customer first service concept, to serve each guest well. The hotel has been well received by the majority of guests. We receive not only guests, but also families from afar. Thank you again for your sharing, Great Wall Hotel is sincerely waiting for you to come home again!
Rose JF
Parent-child Family Room
Stayed in Feb 2024
Family
6 review
5.0/5
Outstanding
Posted on Feb 17, 2024
This hotel is absolutely amazing if you want to spend longer than a few hours at The Wall. It’s nestled just at the bottom of the cable car area. Despite not speaking English the staff went out of their way to help us and service was great. We had two young kids with us and the hotel is super family friendly. The playground is awesome! Food in restaurant was wonderful and we would recommend this place to anyone. The only issue we had was that our didi (taxi) refused to take us any further up the mountain and left us 1.5 miles away due to road closures for CNY - so we had to get an unexpected shuttle bus which was a faff - it would have been great to know about this prior.
Response from Property: Thank you for your evaluation and recommendation. We are deeply sorry for the issue you have had. We will continue to improve the reception process in the future and look forward to your visit again.
Guest User
Superior Standard Room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 19, 2024
Employees were nice and helpful, restaurant was especially good, and location couldn’t be beat. Highly recommended as a great value for families.
Response from Property: [Great Wall Scenic spot free tickets] [Night tour of the Great Wall] [Starry Camp base] [Children's outdoor playground] [outdoor buffet barbecue] [Specialty food restaurant] [Free parking] [tram charging pile] Dear, the Great Wall Hotel is very honored to have your choice, the Great Wall hotel as the only hotel in the scenic spot, the hotel decoration is mainly based on retro architecture, antique. The hotel enjoys a prime location. About 300 meters away from the cable car station, and close to the ticket gate of the scenic spot, it is also very convenient to walk on the Great Wall. We have been adhering to the customer first service concept, to serve each guest well. The hotel has been well received by the majority of guests. We receive not only guests, but also families from afar. Thank you again for your sharing, Great Wall Hotel is sincerely waiting for you to come home again!
Mrs. V
Superior Standard Room
Stayed in Dec 2023
Family
4 review
4.7/5
Amazing
Posted on Dec 26, 2023
Excellent service staff at reception, restaurant, and coffee shop. Location is excellent for visiting the Great Wall as the ticket office is just opposite the hotel. The rooms were very clean and the beds very comfortable and warm. Floor heating was excellent and we had an overall great stay ⭐️⭐️⭐️⭐️⭐️
Response from Property: It is my pleasure to serve you, thank you for your praise. Look forward to meeting you again next time!
Guest User
Superior Standard Room
Stayed in May 2024
Solo travelers
2 review
3.5/5
Posted on May 18, 2024
Would be nice if staff could communicate in English ;)
Breakfast was horrible, sorry, not prepared for visitors from other countries. Would have been nice to at least have a buffet with options…
Location and quietness was great.
Very convenient to be right in front of the lifts to access the walls.
Response from Property: Thank you for your comments. We look forward to seeing you again at Mutianyu Great Wall Hotel.
Guest User
Superior Standard Room
Stayed in Mar 2024
Family
4 review
5.0/5
Outstanding
Posted on Mar 25, 2024
Great location. Nearest to cable car. Staff were friendly and helpful in checkin and other inquiries. Room was well appointed, with very comfortable bedding.
Response from Property: Thank you for your comments. We look forward to seeing you again at Mutianyu Great Wall Hotel.