Guest User
October 13, 2021
I really can't bear to write a review. The pictures on your official website are not at the same level as the actual room you live in! Suspected of defrauding consumers! I originally booked the room after looking at the pictures of the room, but after I moved in, it turned out to be like this! This is enough to deceive consumers with pictures! What is this superior room like? Keep your eyes open and look at the photos on your official website! This room is a standard old, broken, dirty and messy, not even up to the standard of a small hotel! Look at the table again, how dirty the paper towel is after wiping it. Fortunately, I wiped the table before putting my hand on it! ! ! May I ask the leaders of the management of Hanting, are you willing to put your hands on it? ! The back of the bed is also full of mold and black, I don't know what it is! No wonder there was a strange smell in the room, and the windows were open for more than an hour to breathe! I checked in at the front desk at night, and I was given toiletries. When I got to the room, I saw that there were no slippers. I called the front desk to inquire, and the responsibility was directly pushed to me, saying that I didn't take them? ! If you want to give it to me with the toiletries, will I not take it? I have lived in large and small hotels outside for more than 20 years, and your home is the worst, bar none! ! ! In the future, I will complain to the relevant depar**ents and senior management of Huazhu! You can take a look at the photos on the official website and compare them with the ones I posted! ! ! You really don’t take customers seriously. Is this your Huazhu Group’s hospitality and company philosophy?
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