Beijing C.KONG International Hotel (Beijing Chaoyang High-speed Railway Station)

Beijing C.KONG International Hotel (Beijing Chaoyang High-speed Railway Station) Reviews

Beijing C.KONG International Hotel (Beijing Chaoyang High-speed Railway Station)

Near Shifoying East Road (No.130 Shifoying Dongli), Chaoyang District, Beijing, 100025, ChinaView Hotel Details
Beijing C.KONG International Hotel (Beijing Chaoyang High-speed Railway Station)
Beijing C.KONG International Hotel (Beijing Chaoyang High-speed Railway Station)Beijing C.KONG International Hotel (Beijing Chaoyang High-speed Railway Station)Beijing C.KONG International Hotel (Beijing Chaoyang High-speed Railway Station)
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Beijing C.KONG International Hotel (Beijing Chaoyang High-speed Railway Station) Guest Reviews

4.5/5
Good
578 review
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.6
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All reviews(578)
Positive reviews(536)
Reviews with photos/video(148)
Classy environment(65)
Large rooms(31)
Friendly front desk staff(28)
Many amenities(27)
Poor air conditioning(14)
Nice bathtub(7)
Close to train station(7)
Luxurious(5)
Negative reviews(42)
Guest User
Budget Queen Room
Stayed in Mar 2024
Solo travelers
1 review
3.2/5
Posted on Apr 6, 2024
The hotel was a last minute booking due to missing my high speed train to Shenyang and to stay near the train station for the following day. The hotel is only 2,8 km from the train station and it takes about 3 mins to get there by taxi. However, the hotel staff did not speak any English as everyone was mainly Chinese tourist. The people at reception absolutely refused to order a taxi for me via Didi for the next morning and only after long discussions and with a help of a Chinese business people speaking Chinese, the young lady agreed to do it via her own App so I could pay her for the taxi. The next morning she was not at the reception and although we had agreed she would call me a yellow taxi, her colleague called me a private car ( more expensive) and I was told it would take 20 mins to get to the station. Only when I got quite upset about it and told the guy at reception that it takes only 5 mins to the station from the hotel and insisted on him to tell the driver to take me to the train station as quickly as possible and I did not want to miss my train again, was I taken to the train station in less than 5 mins. I would therefore not recommend this hotel to anyone not familiar with the language or the customs to book as it might not be the best experience to have in Beijing. Also always remember to plan at least 1hour extra time to get to your destination as the cars / taxis in Beijing have to take longer routes to get to places for some reason which is not the shortest way to get to your destination or drop you off at the wrong places/ exits of stations and it will take you a long way to find your way to your destination. Make sure you plan your journey to the airport or train stations well with ample time to get there.
Response from Property: We sincerely apologize to you, Sir, for bringing you such a bad accommodation experience. We will strengthen staff training and English training to improve the service level. If it is convenient for you, we will compensate you for the taxi fee after contacting you.
Guest User
Deluxe Queen Room
Stayed in Oct 2023
Family
2 review
2.5/5
Posted on Oct 12, 2023
There is no record of our booking. Take a long time to explain to the staff on our booking. The place is far away from Subway/MRT. Difficult to get around.
Response from Property: Dear customer, we are very sorry to bring you a bad experience. We will strengthen air conditioning management. We hope you can have a better stay experience next time. We look forward to seeing you again~
Raphael Alexander Rojas Plasabas
Deluxe Queen Room
Stayed in Aug 2023
Family
4 review
4.0/5
Very Good
Posted on Aug 3, 2023
We just came from a different hotel and the difference was not that big. the hotel is a little far from the main road and the road leading there is under construction so a little traffic. When you enter the hotel it's a little dark but the staff were accommodating.
Response from Property: Hello, dear customer! Thank you very much for your recognition of our hotel. It is a pity that we did not get your full score. The corridor has been affected by the recent rainy days. We will strengthen the management of the corridor lights. We will continue to work hard and look forward to meeting you next time~
Guest User
Budget Queen Room
Stayed in Jun 2023
Couples
13 review
3.5/5
Posted on Jun 28, 2023
Quite old but overall satisfying. Abundant breakfast, pool and gym need extra, overall clean staff is sometimes hesitant but very very kind with a super helpful attitude. Great value for money.
Response from Property: Thank you for your comments and recognition, we will go all out, continue to work hard, I wish you a happy life!
munyx
Deluxe Queen Room
Stayed in Aug 2022
Business travelers
8 review
3.7/5
Posted on Aug 28, 2022
The place is generally beautiful and has an expensive feeling, the architecture is wonderful especially the lobby, most of the amenities found in the room requires you to purchase separately, i was exited for the pool but its more of a kids teaching pool now i guess. They’re service is nice and are welcoming to foreigners too
Frances K.
Deluxe Queen Room
Stayed in Mar 2023
Business travelers
10 review
1.2/5
Posted on Apr 30, 2023
Staff with bad attitude. Location relatively inaccessible.
Response from Property: Respect of customer hello! I'm very sorry to bring you a bad experience, we have started a new job in April, strengthening training, hope you can feel our change next time. Government due limits a passable, but our hotel will try our best for you. Look forward to working with you meet again ~
Cedric
Budget Queen Room
Stayed in Apr 2023
Couples
1 review
3.2/5
Posted on Apr 20, 2023
No coffee at the breakfast
Response from Property: Respect of customer hello! I'm sorry to bring you a bad experience, we have prepared breakfast buffet area bags of coffee, I'm sorry can't meet your requirements, we will also actively rectification, we will be equipped with the coffee machine, I hope the next time you can feel our change, look forward to working with you meet again ~
Guest User
Deluxe Queen Room
Stayed in Aug 2024
Other
1 review
5.0/5
Outstanding
Posted on Aug 10, 2024
The hotel lobby is very grand. The front desk staff is very enthusiastic. The room is very clean. The ladies who clean the room are also very enthusiastic. The location of the hotel is very close to the high-speed rail station! I am very satisfied with this. I am very satisfied with this stay. I have experienced the warmth of home in this hotel. There are many types of breakfast. It is very nice. I will stay here next time 🤗
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your next visit.
Guest User
Deluxe Queen Room
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 20, 2024
The room is clean and tidy. The service attitude of the waiter is also good. The breakfast is very rich. The location of the hotel is very convenient. It is close to Chaoyang Station. There are subway and bus stations nearby. It is very convenient. I will recommend it to my friends next time.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your next visit.
Guest User
Deluxe Queen Room
Stayed in Jul 2024
Family
8 review
5.0/5
Outstanding
Posted on Jul 4, 2024
This hotel is really great! The location is convenient and the room is clean and spacious. The bedding is very comfortable, allowing you to have a good sleep. The hotel service is also very good, especially the lady on the floor, who is very kind and polite. The breakfast is also rich and varied, and both the elderly and children like it very much. It's really good, I will come again next time!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your next visit.
Guest User
Deluxe Queen Room
Stayed in Jun 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 29, 2024
The atmosphere of this hotel gives people a good feeling, it is quite quiet and the environment is good. The main thing is that there is a bathtub, which I am very satisfied with. The waiter is also very enthusiastic and will take the initiative to help me with my luggage. The room is also very clean. The waiter in the restaurant on the third floor is a Korean girl. The service is very thoughtful. Not bad, I will come again next time.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your next visit
Guest User
Deluxe Queen Room
Stayed in Jun 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 28, 2024
The hotel has a beautiful environment, quiet and suitable, the rooms are well soundproofed and have no peculiar smell. Although the hotel facilities are a bit old, the sanitation is very clean. I like the fact that smoking is prohibited in the hotel. The room is also very comfortable. There is free breakfast and free parking. The breakfast variety is very rich and delicious. The front desk service is thoughtful and the room type is upgraded for free. The transportation is also very convenient. It is very close to Chaoyang Station. I am very satisfied with the stay experience this time.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your next visit
Guest User
Deluxe Queen Room
Stayed in Jun 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 18, 2024
The experience of staying at Beijing Zhongkang Hotel this time is very good. As soon as you enter the hotel lobby, you can feel its elegant atmosphere. The front desk staff is warm and friendly, and the check-in procedures are efficient and fast, which makes people feel particularly caring. The room is spacious and bright, the layout is warm and comfortable, the bed is soft and clean, and people can sleep well all night. The facilities in the room are all available and can be used normally, which brings great convenience to daily life. The sanitation of the hotel is also satisfactory. Both the room and the public area are very clean. The catering also has a good performance. The breakfast variety is rich and varied, and the taste is also very good. Moreover, the location of the hotel is very convenient, and the surrounding transportation and shopping are relatively convenient. Overall, the hotel stay experience this time is great, and I will choose here next time if I have the opportunity.
Original TextTranslated by Google
Response from Property: Thank you for your evaluation and recognition. The hotel is only a 5-minute walk from Chaoyang Station and very close to Joy City, Sanlitun and other shopping districts. We look forward to your stay again~
Guest User
Deluxe Twin Room
Stayed in Jun 2024
Travel with friends
10 review
1.2/5
Posted on Jun 11, 2024
The room is big enough, the hardware is standard, and a bit old. The service is the worst. First of all, the front desk can't even store computers. Generally, fast hotels can store computers. If they are afraid of losing them, they put them in the luggage room for management. This "international hotel" that costs hundreds of yuan a night can't manage the stored computers. It's really outrageous. Secondly, we stayed for three consecutive days. On the second afternoon, we worked in the room for an online meeting. I turned on the "Do Not Disturb" light at the door. The waiter knocked on the door again and again to ask if we wanted to clean the room. Is this light useless? I said I was busy now and would come to clean it an hour later. The waiter said okay. When I went out later, I also turned on the "clean the room" light. As a result, when I returned to the room at night, I found that it was still not cleaned! Then when I took a shower, I found that there was no clean bath towel to use, no toothpaste and toothbrush to brush my teeth, and no shower gel or shampoo. I called the front desk twice to ask for it. As a result, when the waiter came up to deliver the things, he preached to us and told us to "think clearly about what you want and say it all at once!" This is the original words. It's outrageous. You didn't clean the room, so I have no obligation to check it for you. I didn't find out what I needed until I needed it. Why do you still lecture guests like this? The same waiter, we needed two extra toothbrushes on the second night of our stay. She told us that there would be new toothbrushes when we cleaned tomorrow, but can I ask for them now? I also need to brush my teeth at night. The old toothbrush is dirty and I need a new one. Is that not okay? And the breakfast restaurant is very dirty and poorly managed. The auntie who cooks noodles also has a very bad attitude. Definitely not recommended unless you want to be bullied. I came to stay in the hotel and was pointed at by the waiter (I don't mean that the guests are noble, but it's inexplicable.
Original TextTranslated by Google
Response from Property: Dear guest, first of all, I sincerely apologize to you for the bad accommodation experience brought to you by the hotel's inadequate service. I hope you can give us a chance to correct it. We will do our best to solve the problem for you, strengthen staff training, and avoid such problems. I sincerely apologize to you. I'm sorry, and I also hope to communicate with you by phone and give you a satisfactory answer. Thank you~
Guest User
Budget Queen Room
Stayed in Apr 2024
Couples
17 review
5.0/5
Outstanding
Posted on May 25, 2024
The overall feeling is not bad. It is a bit far from the subway station, but you can walk there. The hygiene is also good. Takeaway is very convenient. The disadvantage is that the gym is under maintenance and is not open.
Original TextTranslated by Google
Response from Property: Thank you for your evaluation and recognition. I am very happy to meet you and look forward to working with you again to experience the cool summer in Beijing~