Hotels near Sarpy County Museum, Bellevue

First off, ”microtel” means ”micro-sized room.” But that's OK. It just means you have to walk carefully around the bed and for your trouble, you get a lower price. I'm fine with that. The things I'm not so fine with follow: 1. The check-in clerk was MIA from the desk for at least 20 minutes while several parties arrived and lined up, waiting to check in, all of us puzzled and unsure what to do. When the clerk got back, he gave no apology or explanation. 2. As he processed each of us, he seemed very flustered and unsure how to do this job. I almost felt badly for him. Where was his manager? His training? 3. Parts of our room had been cleaned well, but the carpet was so dirty that the bottoms of our bare feet were black within an hour. Also, the carpet was slightly wet and spongy--the kind of spongy that happens in a humid climate with an evaporative cooler instead of real A/C. Does the management know this? 4. Our curtains seemed nice enough until we closed them and found that the black-out liner backing was full of holes. Not life-threatening, but yucky. 5. The freezer part of our refrigerator was defunct. Again, not vital, but annoying. 6. In the pool area, all the pool towels were soiled and were dumped into a laundry basket there. No clean towels. So before getting wet, I went back to the front desk, where the same clerk didn't seem to know anything about pool towels. He then went back to the laundry room and brought me a hand-towel-sized towel with a pool stripe. Not very helpful. 7. The lock on our bathroom door was loose, causing the handle to pull out of the lock mechanism from the inside. We were always able to get out of the bathroom by sticking our finger into the lock mechanism, but somebody who isn't handy might panic in there. 8. As we were checking out, again, no sight of a clerk for several minutes. Finally, a young woman appeared. My husband said we were checking out of room 123 and handed her our keys. She dropped the keys in the key box (I guess we were supposed to have done that ourselves) and smirked, as if to communicate, ”You bothered me for THIS?” OK, we apologize for the mistake, but a little smile or at least a ”Thank you” wouldn't kill her. So all in all, there was no one thing that would disqualify Microtel from our consideration in the future--just a whole series of actions which communicate that this Microtel location doesn't care about its customers, doesn't plan to maintain the property properly and doesn't plan to train staff to value anything about their jobs. I'm not sure who owns this problem, but we won't be back.

Great location. Professional and friendly staff. Breakfast each morning. Evening happy hour. Restaurants located nearby. Grocery located in hotel. Comfortable bed. Spacious room. Kitchenette in room with all needed supplies. Will stay here again.

Clean hotel, but expect to smell Smokey smells in even a non smoking room the smokers in the hotel smoke so much the smells come through the walls.

We stayed here one night during our mid west four state driving tour. This was a really nice property. Everyone was extremely nice and accommodating at the hotel. The front desk staff were very kind to look up some tourist information for us while we were checking out our room. The hotel itself is only a short ten minute drive to Omaha. It is very conveniently located near the three ******s, indoor go carts, large movie complex. and other local attractions. It is really close to I-80/29. there are plenty of food options in the area. Our room was very modern and very clean. The room had everything we needed including a fridge. My wife felt that the bed was one of the best hotel beds that we had slept in recently. The pillows were very large and fluffy. The A/C worked really well and was very quiet at night. The property itself sits in an industrial area but was very quiet, especially at night. The price was in line with other hotels in the area. We got back really late from the ****** and there was plenty of parking available.The complimentary breakfast had numerous hot and cold items and everything tasted great. There is something for everyone on the menu. Check-in and check -out was a breeze. The staff was very attentive. Most importantly, my wife left a personal item in the room. We called two days later when we realized she had left something. The staff found it and mailed it to our home which we really appreciated. Would highly recommend this property if you are staying in the area.

We stayed at this double tree prior to a concert at the CHI event center. It's about a 10 minute uber ride to the center. The hotel appeared new. There isnt much in the way of dining or bars in the area. The restaurant/bar in the hotel doesnt open until 5 and doesnt offer room service. The food was good on a semi limited menu. The server was unable to split our bill for 7 people and 2 children. The room was nice and clean. The bed was comfortable and the room got cool enough, which anymore doesnt happen. The housekeeper came in about 8 in the morning while we were sleeping. She didnt knock loud enough to wake anyone we were woken by the door opening. Given all of that we would stay here again. It was nice and clean