Guest User
June 10, 2024
Hotel is a short walk away (5min) from the ferry terminal. It is peaceful and quiet. The staff were friendly and helpful. The existing lobby is a little dated but we saw a new extension to the hotel being built. The room was nice and cosy. Bed was comfortable and came with 4 pillows for king sized bed. We had the deluxe room and there was plenty of space for luggage. Grab rides lobby pick up and drop off was easy and the drivers knew the hotel well. Mind the private drivers lurking around the lobby and the ferry terminal. Bring umbrella for walking to and fro the ferry terminal. Distance is approximately 150m or less. Hotel location has 3 convenience stores around it. Smokers hanging around outside lobby area is kept to minimum but across the road, outside the convenience stores, smokers aplenty. Cute street cats around hotel. Hotel is about 10 min grab ride away from Batam Grand Mall and 15 min grab ride away from Nagoya Mall. Toiletries were provided and 500ml bottled water is Complimentary in the room. Housekeeping was fast, efficient and friendly. By 4pm, our room was cleaned and we could rest after an afternoon out walking. Pleasant stay. Would be better if the plush toy dog was complimentary. 😄