This is our hotel of choice when visiting family, however, you need to update some things. The shower heads do not adjust very well; when you do get that sweet spot-not freezing or scalding, there is no pressure. Your pillows are lumpy and too thick. The mattresses are starting to have the roll to the middle effect but are comfortable.(Room 708) I know there were signs on the elevators BUT they are so slow!!! It was everyone's complaint coming in and out.
On the positive, staff is very friendly, very nice gift shop, convenient to shops and eateries, rooms are designed well, staff is accommodating to special request like needing a fridge etc., and large covered parking.