My sister and I traveling alone. We’re staying at this property for one night before a cruise. We had a terrifying experience, we were in our room with a do not disturb sign on our door, as we were about to leave, a gentlemen pushed the door open, when confronted, wouldn’t tell me who he was and what his reason for being there is, other then him stating “your on our list.” We asked what list and he ran off.
My sister and I took a moment and went outside came back and told the front desk about our experience. I asked the gentlemen at the desk did you send someone to our room for any reason and he stated he did NOT. So we left to run errands and returned about 20 minutes later still shaken up. When we arrived back at the hotel, we canceled the shuttle reliezing the person who tried to enter our room was the driver of the shuttle. So we quickly went to our room to pack and leave bc we were scare and uncomfortable. As we entered our room ( still hanging outside is the do not disturb sign. ) I noticed a piece of paper with the shuttle details on it and a room key sitting on top. At this point I am now clearly terrified bc someone has not only entered my space once but twice after the front desk said no one went in our room. I packed as fast as I could and stated my urgencies to the front desk. I am mortified, scared and honestly will never stay there or at any of your properties again.
I would like someone to reach out and speak with me on this issue