Bright Chalet

We recently stayed in the 2 bedroom apar**ent at the chalet. I slept in the room with the 2 single beds. As it was next to the kitchen every morning I was woken up with the noise from the kitchen. People talking and water gushing outside the windows. Down pipes had been removed and chains put in. The first night as it rained all night it sounded like a waterfall all night. Kitchen very basic and to cook a meal had to go and buy a pan. Continental breakfast was included such as it was. Wasn’t worth getting up for. Restaurant not open at night and bar either. Would have been nice to have had a drink and sit in the lounge area. No one ever on the front desk not even when we checked out. Would have been nice to have had a friendly face to say goodbye too Rooms very tired and needs new carpets and decorating. Won’t stay there again

The $200 Executive Room did have a King Size bed and room for little else. No table to work in except the one on the balcony, it was 13 degrees. Breakfast was included in the price but not eggs, you had to pay for eggs. And when I asked for a latte I was told I’d have pay for that, and pay before I received the coffee. I also had to pay the full amount on check in. I will not be back.

Room was like a 3 star motel, bathroom was good. TV in our room was too small. TV in common area was available if you watch the same program as the manager. We were in a large group and this spoiled the holiday for most of us as we all had to retire to our rooms. Food was excellent, home cooked style. Chef was friendly & helpful. Town of Bright was lovely & also the surrounding areas, we liked the Deer/Emu farm and Beechworth. I wouldn't stay there again.

Three night stay and there is bound to better in town for the price. My room wasn't serviced after the first day which was hugely disappointing. Continental breakfast was included which was fresh and plentiful.

We organised to have our team stay up in Bright and enjoy a Chris**as in July-themed event at the Bright Chalet. I also stayed there for two nights. I found the accommodation to be disappointing as at the very least you would expect that rooms would be checked prior to customer check-in to ensure all facilities were in working order. I was without a working tv for two nights and it was found to be an issue with the aerial which could not be fixed and the bedside lamps were not connected which required someone to physically move a heavy bedhead. The most disappointing aspect of these issues was the attitude of the front desk and lack of customer service.

My wife and I have had a short break in Bright for 4 days over the weekend during which we stayed at the Bright Chalet, and our experience there is wonderful. The family room is well appointed and well made up. The hosts and staff are not just friendly but also helpful, giving us the impression that as if we are staying with a family. The continental breakfast included in the price is more than just the basic provisions. Examples: guests are provided with large varieties of cereals (including gluten free ones), yoghurts and bread to choose from. We also have had the opportunity to have dinner at the Chalet, in the form of a delicious buffet, including 2 main courses, four vegetable dishes and desserts. Both the quality and quantity are excellent. During our stay, there was a large group of senior citizens from Glen Waverley/Mount Waverley having a one-week stay there. We can see that they are also happy guests. By the way, the staff there even take the initiative of pre-arranging the tables with individual family name tags so that all guests know where to seat for breakfast and dinner. Also, there is a bar inside the very spacious restaurant. During Winter, guests can hire chain and ski equipment and use the shuttle bus services to the skiing venues.