Buenos Aires Marriott

It was really eye-opening and refreshed my service experience with Marriott and Ctrip! ! ! First of all, this hotel is one of the most expensive in the area and is a world-famous Marriott hotel. The bathroom space is cramped and I can't even turn around without fear of hitting the door. The faucet is so old that it feels like I am a generation away. I thought I would just spend two nights here. I settled in with peace of mind, but when I took a shower at night, the shower curtain fell off with a slight touch, and the rod almost hit my head. The bath towel was white and black with a sense of age, but there were obvious stains. I originally ordered two orders. I booked for 3 nights and decided to check out after the first night. After being repeatedly confirmed by Ctrip to no avail, I decided to check out. After breakfast, confirm with the front desk staff that you can check out, and the fees for no-show dates will not be deducted! Then check out at around 10 am local time! As a result, Ctrip coordinated a few days to inform us: the fee is non-refundable! ! ! They gave me half the money out of kindness. When checking out, I checked again and again. The hotel clearly stated that the money is still with the agent and will only charge the agent for one night! @CtripOfficial, if this is not the official processing method that you agree with, please carefully re-process and give new processing results. If this is what you agree with, a friendly reminder that this involves defrauding consumers, and relevant responsibilities will be investigated according to law after returning to China!

Very good hotel, especially the location is especially suitable for tourists, the Obelisk landmark is just outside the door, the Cologne Theater is opposite, and there are everything to eat, play, and shop nearby.

Very disappointing hotel, outdated equipment, almost no soundproofing, door gaps wide enough to stick your fingers in, central air conditioning outside the window is too noisy to rest, breakfast is very poor. Will never stay a second time. The price of more than 1600 is just ridiculous.