Anonymous User
December 14, 2023
I booked a room for a friend, but at first the store refused to allow me to book it through Ctrip, so I asked her to contact her directly. I booked a triple room with two 1.5-meter beds, but the store quietly changed it to a double room that was more than ten yuan cheaper. The sofa was turned down to use as a bed. The sofa was just a shelf, and the middle collapsed. My friend was very worried. Yu slept on the wooden frame of the sofa. He could only sleep on his side and did not dare to turn over. The room is airy, and the sheets and quilts are not changed after each guest. Accommodation does not include electricity. The merchant will provide a few kilowatt hours of electricity, and you will have to pay for any additional electricity. My friend thought I had made a mistake and held back. After checking out, I found out that the room she stayed in was not the room type I booked. I contacted the store, but they never responded. This is such a bad business.
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