Kyriad Marvelous Hotel

Kyriad Marvelous Hotel Reviews

Kyriad Marvelous Hotel

No. 1, Section 2, Furong Middle Road, Changsha, ChinaView Hotel Details
Kyriad Marvelous Hotel
Kyriad Marvelous HotelKyriad Marvelous HotelKyriad Marvelous Hotel
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Kyriad Marvelous Hotel Guest Reviews

4.6/5
Very Good
805 review
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.6
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All Reviews(805)
Positive reviews(772)
Reviews with photos/video(143)
Friendly front desk staff(144)
Easy to get around(84)
Convenient location(70)
Classy environment(69)
Delicious breakfast(44)
Close to metro(39)
Average sound insulation(23)
Large rooms(22)
Negative reviews(33)
AABalce
Boutique Queen Room
Stayed in Jul 2022
Friends
24 review
4.7/5
Amazing
Posted on Aug 1, 2022
This was a wonderful hotel to stay at in Changsha, super easy to check in and very clean comfort. As an English speaker it was quick to check in and the hotel is easy to find off the street. About a 5 minute walk to a main metro station and about 15 to the main walking streets. The bed was super comfy and the shower was great too. Would happily stay here again.
Response from Property: Dear guests, thank you very much for your good comments on our hotel. The hotel is only 1 km away from Wuyi Square and IFS International Financial Center, and only about 10 minutes' drive from Juzizhou and Yuelu Mountain. The surrounding business office, entertainment shopping, Changsha specialty food and other infrastructure facilities are complete, and we look forward to coming again. I wish you a pleasant journey!
AMJID
Guestroom (Double bed) (No window)
Stayed in Dec 2022
Business travelers
6 review
5.0/5
Outstanding
Posted on Dec 25, 2022
very good location room are very beautiful and clean staff is also have good
Response from Property: Dear guest, thank you very much for your comments on our hotel. If you are satisfied, please give a five-star praise~ The hotel is only 1 km away from Wuyi Square and IFS International Financial Center, and only about 10 minutes' drive from Juzizhou and Yuelu Mountain. The surrounding business office, entertainment shopping, Changsha specialty food and other infrastructure facilities are complete, and we look forward to coming again. I wish you a pleasant journey!
Aidan Liam Noel
Boutique Queen Room
Stayed in Aug 2022
Friends
1 review
5.0/5
Outstanding
Posted on Aug 8, 2022
Great hotel! The location is suitable and the rooms are nice and clean 小蒋很热情 房间也很棒
Guest User
Guestroom (Double bed) (No window)
Stayed in Oct 2021
Solo travelers
8 review
5.0/5
Outstanding
Posted on Oct 8, 2021
This is a very convenient hotel right in the centre of Changsha, a few steps from the Furong Square metro station and within waling distance of places like the Tianxin Pavilion and Juzizhou island park. The reception looks like a great place to hang out (I didn't have much time to do so), the room was extremely peaceful after a long day out, and the staff were helpful and friendly. My room's window faced inside (presumably looking into another room originally), but the hotel has erected cutouts of pavilions and monuments outside the window to give a view, which I thought was very creative and made me feel relaxed. I would be happy to stay here again when back in Changsha.
🍒 Caline 🍒
Boutique Queen Room
Stayed in Sep 2021
Solo travelers
1 review
5.0/5
Outstanding
Posted on Oct 2, 2021
The location is convenient, staffs are really friendly.Recommend this hotel👍
Guest User
Boutique Queen Room
Stayed in Jun 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jun 18, 2024
The front desk service is very good. I am really satisfied. Next time I will be very close to Wuyi Square. The breakfast is very rich. I am really satisfied. The front desk service is really great. The little brother and sister at the front desk are really nice. There is also a little girl after check-out. Coke, very satisfied
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Response from Property: Dear guest, hello! Thank you for choosing and staying at Kyriad Furong Plaza, and leaving this review. Even though the seasons change, our intentions remain the same. At the same time, your encouragement is also the driving force for us to keep moving forward. We will continue to work hard and strive to reach a higher level. The hotel is located in the [Wuyi Business District], close to [Huangxing Pedestrian Street], [Taiping Old Street] and [Orange Island Head], about 200 meters away from the subway station. It has a comfortable environment and complete supporting facilities. The room type you booked is equipped with [brand standard shower room] Set] [One-time guest use] The hotel's public facilities and equipment include [24-hour free parking] [Self-service washing and drying service] The front desk provides [24-hour free housekeeping service] [Free value-added items] We know that "the right time and place are not as good as the right people" "The development of the hotel cannot be separated from your long-term attention and support. We sincerely look forward to your coming again! I wish you and your family good luck and all your wishes will come true! I wish you a happy life~
Guest User
Honor Double Bed Room
Stayed in Feb 2024
Friends
1 review
1.0/5
Posted on Feb 19, 2024
A hotel that you don’t need to stay in. Poor service awareness. Poor service attitude. Poor sanitary environment. 1. The hotel called us in advance to confirm whether they would check in that night. We were told clearly that they would check in that night and waited until 12 o'clock in the evening to check in. After arriving, the hotel did not reserve our room type for us, nor did it explain it in advance, etc. We were told when we raised questions that if we had not asked the questions, the hotel would have concealed this behavior. Regarding this problem since then, no one from the hotel has called us to say sorry. They just dealt with the problem coldly. 2. The sheets are dirty and the pillows are holey and messy. 3. The front desk of the hotel made it clear that the manager would call us later. However, we waited for 20 minutes and there was no call. After I called him, he told me that the manager was not there. There was no explanation, and the front desk had no awareness of proactive service. Keep us waiting 4. When I called the front desk the next morning, the front desk was confused. We had already communicated that we would move in the next morning. The front desk the next day had no idea and did not hand over the work well. Not at all.
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Guest User
Boutique Queen Room
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 10, 2024
The front desk service is very good and the transportation is convenient. You are just one stop away from the city center on Line 2. There is also a delicious rice noodle street next to it. Parking is very convenient. There are exclusive free parking lots at the entrance and underground! The room is large and spacious, fully equipped, hygienic and clean, the bedding is very high-end, the free trial memory pillow is very comfortable to sleep on, and there are free coffee bags and tea bags in the room, highly recommended!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Guest User
Boutique Queen Room
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 13, 2024
The service attitude of Xiaoding at the front desk is very good. I am very satisfied. It is really good. I will choose it next time.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments on our hotel. The hotel is only 1 km away from Wuyi Square and IFS International Financial Center, and only about 10 minutes' drive from Juzizhou and Yuelu Mountain. The surrounding infrastructure for business offices, entertainment and shopping, and Changsha specialty food is complete. We look forward to visiting you again. I wish you a pleasant journey!
Guest User
Guestroom (Double bed) (No window)
Stayed in Jun 2023
Friends
12 review
5.0/5
Outstanding
Posted on Jun 18, 2023
I came to Changsha for a trip with my friends, and I stumbled upon this hotel on Ctrip by chance. How should I put it, the staying experience is really good! First of all, let’s talk about the location. The location is very good. It’s just in Furong Square. It takes more than ten minutes to walk to Wuyi Square. It won’t be as noisy as Wuyi Square, but it’s very convenient for everything. It’s very convenient to take the subway to Juzizhou. ! The second is the service. The entire lobby feels like a petty bourgeoisie. When sitting in the lobby, there will be tea on the table. The service staff at the front desk and the guest room are very friendly and enthusiastic. They introduced us to many places to eat and drink around. The last is the breakfast, which is really rich! Hotel room hygiene is also very clean In short, it is a very cost-effective hotel!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your trust in Kyriad Hotel Furong Square Subway Station! Thank you for your generous praise and strong recommendation! It's really hard to leave Xiaokai in love. Xiaokai is the most beautiful place and warmest home for you on your journey. Remember to come back often when you have time! Looking forward to your stay again, I wish you a happy life!
Guest User
Honor Twin Room
Stayed in Jan 2024
Family
20 review
1.5/5
Posted on Feb 3, 2024
There was a black mark on the sheet on the pillow and a lot of dust on the floor
Original TextTranslated by Google
Response from Property: Dear, after reading your review, we are very sad that we were not able to give you a satisfactory stay experience. This is our biggest regret. Your sincere evaluation is a spur to the continuous improvement of the hotel. We look forward to your visit again and will definitely give you a better and more satisfactory stay experience. It will make you feel our sincerity and let you see that we are the hotel's We are constantly striving to make progress. We at the hotel will always welcome every guest with better service. Finally, I wish you a happy life. Thank you for your sincere evaluation. We sincerely hope that you can stay again to feel our progress.
Guest User
Boutique Queen Room
Stayed in Jun 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Jun 15, 2023
The location is very convenient. Just get off at Furong Square Station on Metro Line 2. The lobby is very atmospheric. The lady at the front desk upgraded my room type. The breakfast is also delicious. The noodles are delicious. The lady is friendly and the service is very clean. The room is also very clean! Will live here next time~
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. The hotel is only 1 km away from Wuyi Square and IFS International Financial Center, and only about 10 minutes' drive from Juzizhou and Yuelu Mountain. The surrounding business office, entertainment and shopping, Changsha specialties and other infrastructure facilities are complete. I look forward to coming again. I wish you a pleasant journey
Guest User
Boutique Queen Room
Stayed in Jun 2023
Other
3 review
5.0/5
Outstanding
Posted on Jun 14, 2023
I slept more peacefully. The Apple earphones I just bought were left in the lobby. They helped me keep them. Like them!
Original TextTranslated by Google
Response from Property: Dear Guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched by your satisfaction and affirmation. Will keep working hard and always be ready for you to come back anytime.
Xindongxiaozhao
Guestroom (Double bed) (No window)
Stayed in Jun 2023
Other
2 review
5.0/5
Outstanding
Posted on Jun 17, 2023
The room is hygienic and clean, and the service is very warm and considerate. There is no noise in the room. It is close to the city center and the transportation is convenient. It is convenient for business trips. I will choose this hotel next time
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your full score review. Your support and encouragement is the biggest driving force for us to move forward. Kyriad Hotel Furong Square Subway Station will continue to strive to create a warm and comfortable living environment for guests, and to meet the needs of different guests with the highest cost performance. Require. welcome next time!
Guest User
Guestroom (2 beds) (No window)
Stayed in Jul 2022
Family
2 review
2.0/5
Posted on Jul 28, 2022
At that time, the search was based on the four-star rating. The hotel was very old. When the elevator went upstairs, the carpet was very dirty, and the linen in the room was also very old. I said that I had fallen asleep, and the air conditioner was rattling. The funniest thing was that the power went out when I was eating breakfast! For the first time in life! The key price is a four-star price, and the overall price is not as good as an express hotel like Vienna. The most important thing is that a girl at the front desk doesn't speak Mandarin at all.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!