Allure Hotel Reviews

Response from Property: Dear Valued Guest,We are deeply disheartened to hear that your stay with us fell so far below your expectations and ours. Your experience does not align with the standards we strive to maintain, and for that, we extend our sincerest apologies.It is distressing to learn about the condition of your room, particularly regarding cleanliness and the presence of a smoking odor in a non-smoking room. We understand how crucial it is for our guests to have a comfortable, fresh, and properly sanitized environment, and we clearly fell short in delivering that to you.Regarding the breakfast, we regret that it did not meet your expectations or provide the variety and quality we aim for. A nutritious and satisfactory breakfast is fundamental to starting the day right, and we acknowledge that we failed in this aspect of your stay.The mention of the property's surroundings and the state of the pathway is also of great concern. We are committed to ensuring our guests' safety and comfort both inside and around our premises and will take immediate steps to address any such issues.Your feedback serves as a stark reminder that we must do better, and we assure you that we are taking your review very seriously. Our management team is being notified immediately to initiate improvements across all mentioned areas, including a thorough review of our cleaning protocols, breakfast offerings, and overall guest experience.Once again, please accept our sincere apologies for your disappointing stay. We hope to have the opportunity in the future to restore your faith in our ability to provide a quality hospitality experience.Should you wish to discuss your stay further, please feel free to contact us directly.

Response from Property: Dear guest, hello! Thank you very much for your stay and appreciation! I am glad to bring you a wonderful time on your trip. Your appreciation has greatly inspired the hotel and is also a driving force for our progress. We will continue to maintain enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome back to experience again, wish you a happy life!

Response from Property: Dear guests: I am glad that you had a wonderful holiday in the hotel, your comments are the best of our service and encouragement. Look forward to your visit again, we will continue to work hard to do better, and strive to give customers the most satisfactory service experience, we will do better to strive for your next Perfect Five Points! Good Day!

Response from Property: Dear guest, thank you for your stay. We are glad that you have had a pleasant holiday at the hotel. Regarding your feedback, we have received and forwarded it to the hotel management. In the future, we will strengthen the secondary hygiene inspection and strive to provide guests with a more comfortable and satisfactory check-in experience. We wish you a happy life and happy every day

Response from Property: Dear guest, hello! Thank you for your 5 points of positive feedback! Beautiful time, Anlu Inn Courtyard Hotel meets you unexpectedly. Thank you for this fate, and we will cherish it even more. Looking forward to seeing you again next time! Wishing you smooth work and happy every day!

Response from Property: Dear guest: Hello! Thank you for your 5-point praise! It is a beautiful time. Anluzhan Courtyard Hotel meets you unexpectedly. Thank you for this fate. We will cherish it and look forward to seeing you next time! I wish you: good work and happiness every day!

Response from Property: Dear guests: Hello! Thank you for coming, and also sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We can get your praise. We are deeply honored and at the same time we are more motivated to move forward and hope to have more opportunities to serve you!