Explore Guest Reviews of Hotels in Charleston

Charleston Marriott
4.1/5102 Reviews
Before I begin, the reviews prior to mine about bad management is similar to what I experienced. Having intended to stay at this hotel for my entire vacation, it was abruptly ended after one night. Upon arriving to the room, the bathroom was dated. It looks like it is from the 80s, the shower specifically. The grout had black substance on it too. Also, forget complimentary water at this facility. I was rudely told by one of the managers that this “service” is not offered. After back and forth they brought us two tiny water bottles. To make matters worse, at night there was an alarm that went off at 3am. All hotel patrons exited the hotel. Staff was unable to confirm what caused the alarm to go off while we were there. Feeling unsafe we checked out and went to a different hotel. It took us 3 days to get in touch with anyone that would assist us. The front managers first told us they would speak at 9:30am, then 12pm and then they said the manager was unavailable rest of the day. If safety is number one priority, you would treat guests as such. Finally after three days of calling, a manager offered to compensate us for the one night. I have yet to see this reflected on my credit card! I am sure they will reply that safety is number one priority, however, it did not appear as such during my stay. As a Gold Elite member, I have stayed at many Marriott properties but have never experienced such a horrendous experience. Do better.

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More about Marriott, Charleston

Looking for hotels in Charleston? Trip.com is a great place to start. New and popular hotels in Charleston recommended by Trip.com. If you travel to United States, visiting Charleston is a good choice. For trips in Charleston, you can choose hotels around the city center or accommodations near popular attractions.

Charleston International Airport / Charleston AFB is the primary airport in Charleston.

There are 94 hotels in Charleston with excellent service. When looking for hotels in Charleston, there are likely good options at a nightly budget of just 197 USD. There are 5 five-star hotels in Charleston at an average price of 338 USD per night. There are 20 four-star hotels in Charleston at an average price of 261 USD per night. There are 35 three-star hotels in Charleston at an average price of 167 USD per night. There are 8 two-star hotels in Charleston at an average price of 137 USD per night. There are many well-known chain hotels in Charleston. In Charleston, chain hotels such as Days Inn are one of the top choices among travelers. Days Inn is the top choice of many travelers in Charleston. The Spectator Hotel is one of the most popular hotels in Charleston. Many tourists also stay at Hyatt Place Charleston - Historic District.

There are quite a few famous attractions in downtown Charleston, such as Middleton Place, Postal Museum. You can choose attractions in Charleston that are perfect for a weekend getaway, such as American Military Museum, Charleston 9 Memorial Park, Daniel Island. The most popular attractions for tourists in Charleston are Circular Congregational Church, The Governor's House Inn.

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