Heyi Zhishang Hotel (Riverside store, Chunxi Road, taiguli)

Heyi Zhishang Hotel (Riverside store, Chunxi Road, taiguli) Reviews

Heyi Zhishang Hotel (Riverside store, Chunxi Road, taiguli)

1-6F, Building 2, No.9 Yushuang Road, Chengdu, ChinaView Hotel Details
Heyi Zhishang Hotel (Riverside store, Chunxi Road, taiguli)
Heyi Zhishang Hotel (Riverside store, Chunxi Road, taiguli)Heyi Zhishang Hotel (Riverside store, Chunxi Road, taiguli)Heyi Zhishang Hotel (Riverside store, Chunxi Road, taiguli)
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Heyi Zhishang Hotel (Riverside store, Chunxi Road, taiguli) Guest Reviews

4.8/5
Excellent
478 review
Verified reviews
Location4.8
Amenities4.8
Service4.9
Cleanliness4.9
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All Reviews(478)
Positive reviews(475)
Reviews with photos/video(42)
Friendly front desk staff(167)
Awesome amenities(91)
Classy environment(77)
Delicious breakfast(59)
Many amenities(36)
Close to metro(26)
Loved the night views(6)
Easy to call taxis(6)
Negative reviews(3)
LimAriel
2-bed Room
Stayed in May 2024
Friends
2 review
4.7/5
Amazing
Posted on May 5, 2024
The hotel location is good, nearby there are many food shops and convenience stalls. The hotel staff are very friendly and helpful, Lu Lu served us well. The only bad point is the Aircon in the room is not cool even though I have set the temperature to 18C. Overall, I am recommended to stay in this hotel.
Response from Property: Dear guests, thank you very much for choosing our hotel. Our aim is to provide every guest with consistent high-quality services to meet your expectations. If you have any questions about the room, please feel free to contact us. We can adjust the air conditioner to your satisfactory temperature. Thank you for your recognition of the work of our hotel staff. We will continue to improve the quality of our services to ensure that every trip and stay is an unforgettable experience. We sincerely look forward to your visit again! I wish you a happy life!
Guest User
Queen Room
Stayed in Apr 2024
Couples
4 review
5.0/5
Outstanding
Posted on Apr 29, 2024
The staff was very friendly and helpful. Very good breakfast and dinner at reasonable price.
Response from Property: Dear guest, hello! Looking at this heartwarming evaluation, Xiaoyi feels that our efforts and seriousness are worth it. The years are quiet and my heart is at peace. Only after experiencing it can you understand that continuing the same accommodation environment and more perfect service is what Xiaoyi can do for you. If you like us, remember to come back and see us. I wish you a happy life! Looking forward to your visit!
Guest User
2-bed Room
Stayed in Mar 2024
Friends
2 review
5.0/5
Outstanding
Posted on Mar 17, 2024
The hotel was clean and also quite big. The staffs were helpful and friendly. Location was within 20 minutes walk to Taikoo Li and Chun Xi street and 2 minutes to Wan Ping street. The nearest MRT is Yu Shuang station, 5-10minutes walk. A present stay.
Response from Property: Dear guest, hello! Thank you very much for choosing Yitel Hotel and giving it a full score review. The most important thing when you are away from home is to live comfortably. I am very happy that we can make you live comfortably and at ease. Yitel Hotel's superior geographical location and complete supporting facilities are all designed to make you feel the warmth of home and enjoy a quality life. We work 100% just for your satisfaction and look forward to your next visit! I wish you good work and good health!
Xuan
Queen Room
Stayed in Apr 2024
Couples
2 review
4.2/5
Very Good
Posted on Apr 27, 2024
Location not bad but toilet abit small. Overall nice , service nice.
Response from Property: Dear guest, we are sorry that we failed to give you a satisfactory stay experience. Xiaoyi has rooms with larger bathrooms. Please inform us in advance for your next stay. Xiaoyi will continue to maintain high-quality and excellent customer service standards. We hope that Xiaoyi will receive your full praise next time and look forward to your visit again.
Anonymous User
Queen Room
Stayed in Aug 2023
Family
19 review
3.7/5
Posted on Oct 2, 2023
Good city hotel in perfect location close to the river and many restaurants
Guest User
2-bed Room
Stayed in Jun 2024
Family
17 review
5.0/5
Outstanding
Posted on Jun 26, 2024
The room is clean and tidy. The hotel is very close to Chunxi Road in Taikoo Li. It is also convenient to eat at the door. The hotel housekeeper Lulu is very enthusiastic and enthusiastic to help introduce the surrounding area and travel methods. The service staff on the floor will also take the initiative to greet us, which is very heartwarming. They also helped us upgrade the breakfast for free, and there are many varieties of breakfast. Next time I come to Chengdu, I will choose here again.
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Response from Property: Dear guest: Hello, I am glad that you chose to stay at Yitel Taikoo Li Riverside. I was stunned when I saw your review. The hotel is located in a bustling area, with the bustle and convenience of the city. The hotel's buffet breakfast is rich in variety and delicious! Home is a safe haven, a cozy nest, and a warm corner. Home is where love is. The hotel has always hoped to use its caring and warmth to become the home support in your heart. I look forward to your next return home!
Shuibiandeajiani
Superior 2-bed Room
Stayed in Jun 2024
Family
19 review
5.0/5
Outstanding
Posted on Jun 11, 2024
The room is clean and comfortable, with abundant restaurants and convenient shopping nearby. It is the best choice for night tour of Jinjiang River. The young man called to ask if we should prepare non-slip slippers for the elderly. He was considerate and warm. Because it is close to the Dragon Boat Festival, we also prepared Dragon Boat Festival sachets. I forgot to take pictures in the room, so let's take a look at the surrounding restaurants and the night view of Jinjiang River.
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6/10
Guest User
2-bed Room
Stayed in May 2024
Friends
1 review
5.0/5
Outstanding
Posted on May 22, 2024
The hotel is very clean. Xiaomei at the front desk provided great service. I brought my family and friends here. The room was clean and hygienic. Their bed was very comfortable to sleep on. The hot water was just right. There were many delicious foods around. The environment was good. I will come again next time. It is suitable for tourism and business trips.
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Response from Property: Dear guest: Hello! Thank you for your support of Xiaoyi! Life is like an answer sheet, which contains multiple choice questions, fill-in-the-blank questions, true or false questions and essay questions. I hope that Yitel Taikoo Li will be your easiest choice and the most satisfactory answer! Welcome back! I wish you: well!
Guest User
Superior Queen Room
Stayed in May 2024
Family
1 review
4.8/5
Amazing
Posted on May 15, 2024
I brought my children to stay in this hotel during off-peak travel. The rooms are clean and the items in the rooms look new and complete. The front desk staff will greet you when you pass by. The staff are very enthusiastic and will deliver anything we need immediately. The transportation is also very convenient. It is close to attractions and there are many snacks nearby. There is the very popular Pingjie Hotpot downstairs, so you can eat something different every day.
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Response from Property: Dear guest: Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued. This will also become our motivation to continue working hard and making progress. I hope to get your full praise next time and look forward to your next visit!
Guest User
Superior 2-bed Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on May 3, 2024
The hotel is in a great location. They called us in advance and added us as a friend to tell us that the hotel's location and service are great, the mattress is soft, and it's convenient to watch TV with a projection. The front desk lady Xiuxiu is attentive and enthusiastic. She told us about the nearby snack streets and routes to tourist attractions. The room environment is very good and is equipped with free Coke and Sprite. I had a great time in Chengdu this time.
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Response from Property: Thank you for taking the time to comment on us. Coming to Xiaoyi will make you feel the warmth of family and the intimacy of friends. It is the best choice for you when you are away from home. It will become your home on the journey. I look forward to meeting you again~.
Guest User
Superior 2-bed Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 6, 2024
The two ladies at the front desk were very gentle and enthusiastic. We brought two children with us, and they gave us children's toothbrushes and slippers, as well as panda hairpins. The room was very clean and quiet, and the buffet was also very rich. Every dish was exquisite. It was quite satisfying for people who like to drink coffee. It was also very convenient to go anywhere. There was a snack street across the building. I would choose to stay here next time I come to Chengdu.
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6/7
Response from Property: Dear guest: Hello, I am glad that you chose to stay at Yitel Taikoo Li Riverside. I was stunned when I saw your review. The hotel is located in a bustling area, with the bustle and convenience of the city. The hotel's buffet breakfast is rich in variety and delicious! Home is a safe haven, a cozy nest, and a warm corner. Home is where love is. The hotel has always hoped to use its caring and warmth to become the home support in your heart. I look forward to your next return home!
Guest User
Suite
Stayed in Mar 2024
Family
2 review
1.0/5
Posted on Mar 24, 2024
I went to Chengdu to play with my family on the weekend. Because I had a baby with me, I called in advance and told them that the house should be cleaned. This was a prerequisite. When we arrived at the room, there was no peculiar smell. Apart from being a bit stuffy, it looked clean. But I don’t know if the bathroom waterproof sticker is broken or not. After taking a shower, water was all over the floor. Thinking that it was already very late and the children were asleep, I asked the front desk to get two more floor mats and made do with it. After all, with the suitcases opened, changing rooms is very troublesome. The worst thing happened. I slept all night with my hands full of bags (part of the picture), and I didn’t know what kind of bug bit me. It's okay for adults. If you bite, you'll bite. The key is to bring children with you. Moreover, you were notified in advance that you were bringing a one-and-a-half-year-old baby, and the hotel also promised to pay attention to hygiene issues. I really don’t understand the price of more than 500 per night for a suite. I wonder if it’s because no one often stays in the suite. Do the sanitary conditions and room facilities really match? It was so early in the morning because I had to travel and I was too lazy to bother with it, which was quite disappointing.
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Response from Property: Dear guest, hello! Thank you very much for choosing our hotel and leaving this review. We are deeply sorry that you were not satisfied during your stay in our hotel. Regarding the bathroom water retaining sticker issue you mentioned, we will report it to the relevant department and regularly check each room. Regarding the mosquito issue you mentioned, we will also strengthen the inspection efforts on the original regular inspection. The entire hotel staff apologizes to you again for not being perfect. We hope you will give us another chance to improve. We hope that this experience will not affect your trust in us and look forward to your visit again!
Leidatousl
Family Room
Stayed in Feb 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 20, 2024
The overall facilities are relatively complete. It's very lively as soon as you go out. There are all kinds of food, drinks and entertainment, as well as street markets, but the room is not noisy and very quiet. The receptionist at the front desk was very attentive and the service was very good, especially Xiaoqiu. The room is also very nice, very suitable for family travel. It's very close to Taikoo Li, only ten minutes' walk away.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying in the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the happiness this journey has brought to you. This is our service provider What we have been pursuing will also become the driving force for us to continue to work hard and make progress. We look forward to serving you next time!
Guest User
Family Room
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 18, 2024
The hotel lobby is very clean and tidy. As soon as I entered the door, I heard a polite greeting from the young lady. The service was very good. The room was great and the facilities were better than expected. The TV screen was very clear and the pillows were comfortable to sleep on. There is also a snack street next to the hotel. The lady also arranged a late check-out for us during the check-out time. Recommended
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Response from Property: Dear guest: Hello! Thank you for falling in love at first sight with Yi Zhi Shang Hotel Taikoo Branch! Beautiful time, someone's eyes will meet inadvertently, boating in words, I met you unexpectedly this time, thank you for this fate , we will cherish it more and look forward to seeing you next time. I wish you a happy journey! !
LiangminLM
2-bed Room
Stayed in Feb 2024
Family
11 review
5.0/5
Outstanding
Posted on Feb 21, 2024
We booked for two nights before, but because there were a lot of traffic on the way from Xi'an, we contacted Ctrip customer service to postpone our stay by one day. Unfortunately, there were no rooms in the hotel, so we only stayed for one night. The room was very good, not far from Chunxi Road Pedestrian Street, a ten-minute walk away. It only took a few minutes to get there, and it's also very close to the subway. When I checked in in the afternoon, a young man greeted me. The service was very good and I gave the kids gifts. The breakfast was very good. I went to Du Fu Thatched Cottage the next day, so I didn't come back until 2 noon. , the little girl at the front desk delayed our check-out for us, and always smiled when we met. Yes, this attitude is required in the service industry. I hope it will continue and I will stay at your hotel next time I go to Chengdu!
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Response from Property: I'm really excited to see the customer's simple and profound praise, and they also recognize our service so much. I'm really happy. Yi Zhishang Hotel will provide you with the most considerate service, Chinese and Western buffet breakfast, clean sanitary environment, and laundry room with washing and drying functions to make your journey more perfect. Xiao Yi will continue to move forward and look forward to you. the next arrival.