Taj Club House

Great hotel and location, everything was amazing and will definitely recommend this place.

Our room was fine. Breakfast was solid. Pool was good. We were disappointed there was no restaurant open after 10PM. Online there is a bar listed. There was no bar in the hotel that was open. We were at the pool in the afternoon, morning, and at night and the pool bar was never open. There was no service at the pool. The breakfast was fine. The staff we interacted with were all nice and took care of our needs. I just expected more out of a Taj hotel.

The Hotel room was spacious, service was good, staff was good, location was excellent, breakfast was excellent and Internet was fast.

I had called up the hotel before hand and told them that we will be reaching at around 4 AM in the night please keep room ready , but on arrival they took full fifteen minutes to check us in first they said they only have disable friendly room , I said it's not done , then they reluctantly gave me a normal room, saying that it was meant for some other customer , really said and above all they said the invoice will be mailed , I have called up thrice still no invoice received Taj is known for its service culture , but it's sad to see such low level

Not the friendliest staff

A budget version of other Taj hotels. The first thing that strikes you is the reception desk is high, so you're forced to stand while checking in, whereas in other 5* hotels, there are seats on either side of a desk. Then there's no porter service, so you're meant to carry your own luggage to your room. The room itself is serviceable, and not up to the Taj mark. One of the closet doors had a loose hinge whose pin fell off. The part of the toilet bowl under water had a permanent yellow film. The hair dryer was a compact one that only had the heat option without cold air drying. That said, the service was quick, efficient and with a smile. The food was good, both breakfast and room service. If you know to expect a marked down experience at a lower cost than its more famous siblings in Chennai, then it's a good bet.