La Quinta Inn by Wyndham Cheyenne

Service at the front desk was amazing. But the amazing-ness ended there. I was booked into a room that was not cleaned. Clerk was apologetic and eager to get me into another room. Bed was horrible in the new room, air did not work, but i was exhausted and didn't care at that point. Won't be staying again.

Wish I had stayed here all three days of our stay instead of one. Front desk workers were amazing and super friendly! Great room! Easy access. Great parking. Comfortable and really good breakfast.

The room was not cleaned. The bedding was on the floor and the door was dropped open whennwe were told it was ready.

Great place to crash to get off the road, but there was literally NOTHING out for breakfast in the morning

When we stayed they were out of just about everything for breakfast including milk.

Booked on ******* pre paid and upon checkout i got billed again!! Told the clerk was prepaid but charged me anyway. Now will have to spend time on the phone to correct the situation. Upon check in, was noted by staff that was a prepay but next morning staff still charged me after explaining that it was prepaid. Amount was higher incidentally. Don’t get ground floor in the winter as tile floor is very cold. Room was very clean and quiet except door to outside really slammed hard.

The place is dirty, the room was dirty, it smells. I had to ask for clean towels, coffee & cups. Maid service 1x in 9 days, the day they came they never even made the bed. It’s in a shady area and I felt unsafe there, coming up with my own security means for the door. I would NEVER stay here again, nor would I ever recommend it to anyone. The website is very deceiving.

Nobody at front desk for check-in. Waited 15 to 20 minutes for someone to show up.

Nice room. It was clean and comfortable. The "breakfast" was very disappointing. It was nothing more than coffee and pre-packaged muffins. That was disappointing.