The grand Tianxi plaza chong qing

The girls at the front desk were very enthusiastic, and every one of them provided the service with a smile. When I entered the lobby, there were service staff to help me with my luggage. They also gave me afternoon tea and laundry coupons. The clothes were washed and pressed for me, and they were very soft. OK The hotel is very grand. It is the only international chain hotel in the west of Chongqing. The lobby is very stylish and the rooms are clean and have a good view. Next time I go back to Tongliang, I will stay like this!

The hotel is great! I was upgraded to a suite for free when I checked in! The hotel's front desk, concierge and other staff are very welcoming! Take the initiative to say hello! very good! Breakfast is temporarily used in the banquet hall! There is just a lack of variety! Overall it's a very good hotel! !

The service is really good. From the moment we arrived at the hotel, someone helped us with our luggage. Everyone was very enthusiastic and took the initiative to say hello. When checking in, Eve, the lady at the front desk, was very polite throughout the process. When she saw an elderly person staying with her, she even upgraded her for free. I got a non-smoking room. The room was very hygienic and the lighting was very good. The takeaways were delivered to the room by robots, which was very convenient. When I arrived, it was just in time for afternoon tea. It was really nice and there were many varieties. During the stay, if there are any problems, the front desk will help solve them as soon as possible. It is really considerate and the check-in experience is great.

When I booked a room on Ctrip.com, I had already noted that I needed four extra packs of coffee, but they were not provided to me. The light in the bathroom could not be turned off at night, and kept flickering on and off. I did not have a good rest all night. The room facilities were simple and not a good one at all. The facilities and decoration that a five-star hotel should have, in my opinion, can only be regarded as a three-star hotel. There are three kinds of fruits provided by the hotel, one apple and two oranges, two of which are already serious. Moldy, this is the first time I encountered such a hotel and provided such services. The price I stayed in this hotel last year was more than 290 yuan, and this year the price is 397 yuan, and breakfast is not provided. The indoor parking lot downstairs of the hotel also requires guests to pay for parking. This is the first time I have encountered such a situation. I vowed never to stay in this hotel again. It was so disappointing.

The worst Howard Johnson hotel I have ever stayed at. It was originally the only five-star hotel in Tongliang District, Chongqing. It may be because there is no competition. The location and facilities are okay, but the concept, quality and ability of the service are really disappointing! Even because of this hotel, it affects the evaluation of Tongliang District!

There are so many empty rooms but only one without air conditioning is given. All the rooms are not cooled. It’s 30 degrees Chongqing and they don’t provide air conditioning to save money😡I’m extremely angry! I have never stayed in such a bad hotel in so many years. I was only given one room card. When I go out, I have to turn off the lights, air conditioning, curtains, TV, etc. in the room. You guys are so convinced!

It is advertised that there is a gym, but there is not actually one. Two small bottles of water are given for free. After drinking, you have to spend 10 yuan to buy a bottle. It's hard to explain.