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We stayed at this hotel on our recent trip to Lausanne and it was an average experience. The hotel is modern with lots of airy spaces all around due to the size of the place. It shares the building with a few offices, aquatic park and some event/catering facilities. The rating of each area of our stay is as below. 1. Room: Very modern and spacious with all the facilities including a small safe. The bathroom was clean and nice the way we preferred. The downside was the ventilation in the room. The AC was blowing warm air despite it being a warm day and stopped working completely in the middle of the night which meant we had to open windows and listen to traffic noises on the motorway on the side. 2. Staff: The best part of the hotel. The lady who checked us in was extremely helpful and pleasant and greeted us with a smile every time we went to the reception. Explained things about the city and facilities and went through a proper check in. 3. Breakfast: Needs improvement especially if you're charging CHF22 per head for a full breakfast. The coffee was bland and my wife who's a vegan with gluten allergies didn't have options for breakfast apart from the fruit salads. Some fresh tomatoes and veg (not fried) with salad would have been better to make it inclusive. 4. Location: Fairly on outskirts of the city but we didn't mind as we drove in. Parking was CHF18 per night and you can park at the basement and access the hotel using the lifts. Overall an average rating and the pricing was reasonable for the room.

A perfectly fine hotel with a hotel staff that spoke English well. We had a good stay and for the price it was amazing with the metro really close. The stay even included a public travel pass for going to and from the downtown city. The hotel is a bit special in that it actually is a patient hotel with people staying with newborns and people being in the hospital. So we were s bit in doubt of how that worked and if we even welcome. But we stayed there for 2 nights and had a great time the vibe is just a bit odd and we felt out of place. The breakfast included gluten-free options and was great. The hotel has a fine restaurant that was adequate and at a good price. The restaurant staff didn't speak much English so with a bit of help and Google translate it went fine and with a little knowledge of French it will go fine. Was a bit weird that even when they knew we mostly spoke English and German then those waiters didn't serve us but only the once that knew other languages. We had an amazing stay in Lausanne but felt a bit out of place.

Overall, we had a fantastic stay the hotel Le Rivage in Lutry. The location is great and the staff was mostly very nice. However, the place needs some major repairs and the internal communication is pretty much non existant. Despite several phone calls and emails before our stay, the extra bed was not set up, the tables in the restaurant were not reserved, etc. Everything was quickly fixed but the lack of communication between the departments remained obvious throughout our stay. Dinner was very nice although quite pricey for the portion sizes and unfortunately, no menu or half-board was offered.

Modern very recently opened hotel. It is conveniently located close to the tribunal and hospitals. The heating in room is powerful. Apparently at a first look well furnished and looking nice and confortable, but the lighting in room is poor, no USB ports close to the bed, the bathroom is poorly equipped. In my room the hot water was absent and I couldn't have a shower. The WC flushing was badly conceived going out from the WC at each flush. A nightmare.

Crêt-Bérard: un endroit de rêve, de beauté, source d'inspiration, à un prix accessible, où rien ne vient troubler votre repos en des chambres claires, propres et belles, où la nourriture en abondance comble vos papilles, et où le personnel - à une exception près - est tout à fait charmant, souriant et prêt à vous contenter. Le réceptionniste qui nous reçut est la personne qui fait l'exception précitée. En effet, un jour, à mon arrivée, il répondit à peine à mes salutations et cela sans même me regarder. Qui plus est, après m'avoir rendu un service pour lequel je le remerciai, je l'entendis déclarer dans mon dos: ”R'mercie pas!” Mais peut-être n'avait-il pas entendu ou retenu mon remerciement... Cela dit, cette exception ne saurait ternir tout le bien affirmé au sujet de Crêt-Bérard.

Due to unfortunate circumstances, our reservation in Du Marche was cancelled by ***********. When we were informed by Dean in the reception that there was hassle with our booking, we were standing there tired and feeling helpless. He patiently explained where the miscommunication occurred, told us he can give a room with private bath (as we wanted it) but only for one night (instead of our plan to stay for 2 nights) as they are fully booked the next day. He gave us *********** customer service number, lent me his internet so I can find a hotel that is available for 2 nights and was helpful in every way possible seeing how we were really disappointed and exhausted (it was 14:00 and we have not eaten any meal yet, coming from Chamonix). I give this hotel 5 stars for Dean's customer service. We could have enjoyed out stay in this hotel, if it was not for some unfortunate incident. Thanks, Dean.