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this hotels views are the best. but the service a little bit slow. We arrived hotel at 1.30 PM and check in, but the receptionist tell us the room not ready yet. we waiting about 1 hour and half till we can enter our room. but over all this hotel is good.

I would highly recommend this place, Extremely clean room, room with hot tub. We loved the contemporary design,Everything looked really new when we were there, I would book this place again without hesitation.

The room is roomy, nice , clean and neat, the mattress and pillows are soft, and the bathroom also clean. It has a rooftop restaurant with beautiful view, friendly staff and very helpful. The location is very strategic. The famous canyon,local restaurant and Bukittinggi Big Tower Clock just a few minutes walking distance. I would definitely stay here again in the future.

the location is close to the breakfast place ...

We stayed on 23rd - 25th December 2023. It was a full booked so when we asked for an extra towel was rejected. But what very dissapointment was dishonest staffs and also a rude sales person name Fredi. We left behind our belongings ie. A neck pillow and a jacket both owned by my daughter's were left in the room. The jacket was hang in the cupboard and the neck pillow was under the blanket when we left them. We had already arrived in Padang when we realized it so we called the receptionist and text message to Fredi. Within 15 mins they said there was not any left belongings behind from room 601. It was our mistake to left behind stuffs but never had experience and rude staff with any hotels we stayed before. A warning to stay with Santika's chain next!!!!

C/I 4th - C/O 5th July 2023 room 210 Terrible experience: very poor bath-hot water services. We are showering with cold water in the middle of Bukittinggi cold weather. Poor drainage also. Bed mattress quality need to refurnished. Food quality are excellent

When were there, it was almost empty and we felt like we had the hotel to ourselves. Breakfast buffet was limited to small choice. Twin room was quite spacious. It was pretty clean and well maintained. For a 3-star, they supplied with soap, shampoo and even dental brush kit. The staff was helpful to lend us a mobile charger adapter. Location is close to main amenities in the city.

we stayed in room 511, but there was quite a disturbing noise from the next wall because their workers were doing the construction of a new building, I thought it was only until 5 pm, it turned out to continue until 8 pm

this is shari'i hotel ( moslem hotel, couples need to bring wedding certificate ) room and bathroom was small room was not sound proof , i could hear people talked in their room everytime i walked on the aisle . i got room which face the new building next door = no view at all , where the workers were still working in the evening . the elevator was very slow and small that could bring 4 people only with their luggage. breakfast was basic, taste was not special. had dinner on the restaurant, limited menu, taste was also just okay. the waiter who also cooked our dinner , was attentive though the good thing, hotel was walking distance to Jam Gadang and market parking space was very limited just for around max 10 cars .