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This hotel far exceeded our expectations (not that they were bad). From the ease of booking to the minute we checked out, everything was superb. Any queries before we arrived, where answered by email quickly by Mike the office manager. We had a late flight and arrived after office hours, this wasn’t a problem at all. We were sent an email with clear instructions on how we could get our keys. The rooms are large, bright, very very clean and have more than you need for your stay. The bed is really comfortable, the bathroom was fully tiled with a large powerful walk in shower. We had requested an iron and ironing board as we were attending a wedding while we where there, this was brought to our room within an hour of the request and was with us to use for our 4 day stay. The room has a Nescafé coffee machine, you can also get hot water from this so easy to make tea too. Pods and teabags supplied. The TV has Sky, obviously most channels in Italian but some you are able to change to English. Breakfast was lovely. Buffet style continental breakfast as well as bacon, sausage and scrambled eggs. If you want a big plate just ask. It’s an English thing. Mike is an asset to this hotel, any advice or questions, just ask. He organised for us to hire a boat on the lake for the day, found out the bus times for us so we could get to where we needed to get the boat (the buses are an experience in themselves). Nothing is too much trouble for him at all. Thank you for help with everything that made our stay so memorable. Would we go back? Yes in a heartbeat

My wife and I enjoyed an idyllic stay at the Hotel Orso Bruno in Urio, Lake Como in June 2024. It is really such a lovely hotel and I would highly recommend visiting this hotel if you are looking for a quiet and peaceful getaway. It is a small boutique hotel with just 10 rooms, each with different features. You must request for a room with a lake view because not all of them have views of the lake - some rooms have much better views than others, so book early! One of my favorite things about this hotel is the staff - everyone was so pleasant and friendly - we felt as if we were being taken care of by a big happy family. The breakfast in the hotel restaurant was lovely, with a beautiful view of the lake and a really tasty and healthy breakfast with home-made cakes and jams. Something I looked forward to every morning. There is very limited parking so book ahead to secure a parking spot if you are driving. The best thing about the hotel is that the Urio ferry dock is literally right at the doorstep, which makes it really convenient to catch the ferry to Como or Bellagio/Varenna/Menaggio. One word of advice - Urio is a tiny little village hence there is not much to do in Urio itself. We used it as a base to make day trips to Bellagio, Como and Varenna. The ferry ride to Bellagio takes 1.5 hours though so be sure to factor in enough time for the journey. Also, there are very limited ferries - for example from Urio to Bellagio there are only 2 ferries that depart at 0954 and 1037 in the morning and 2 return ferries from Bellagio at 1400 and 1710.