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Everything about the hotel was great . Great location. Friendly staff who were always helpful and nothing was too much trouble. Comfortable and spacious room with great views. Breakfast was brilliant but the evening meal was always exceptional . Very knowledgeable and helpful waiting staff , Dritains wine advice was always very helpful and informative. I didn’t use the spa but heard very positive things from the rest of the party. The pools are great: I never thought I’d want to swim in a ski resort but the pools are so good I did most days..I have skied many of the resorts in the Alps but this is now my favourite ski area. Thank you Hotel Adler for another great vacation

We have been in this building for five days. We have been in the outskirts, but with a bus stop in front of the entrance, we have always moved to walk because in ten minutes you get to the center and you can admire a wonderful landscape. We were welcome, and the staff were always very kind and ready to meet our needs. The room is comfortable and spacious for us who were in four with two bathrooms always clean. The pool covered is very wide and with large glasses with a beautiful view. Positive experience, very recommended hotels! We would be happy to return!

First some context: I have been fortunate enough to be able to stay at some of the finest properties around the world so I compare La Majun to these properties(Ritz Carlton, Four Seasons, The Savoy, Claridges, etc). I started to plan this vacation back in 2019 for a 2020 visi5. After much research, our family settled on La Majun. Natalie and Maura were always very responsive to my many emails. The trip was Covid delayed until this week. I base my ratings on 5 categories(scale of 1-5, 5 being the top): Cleanliness, accuracy of website, responsiveness of communication, dining experience and overall guest interaction: Cleanliness: 5 The rooms were cleaned everyday and nothing was ever missed. The spa was also incredibly clean (We tried everything - Sauna, steam room, pool, quiet room, and soaking tub). Towels were big and fluffy. Accuracy of website: 5 The pictures on the website were accurate depictions of the room and the views. Responsiveness of communication: 5 Obviously, I had a lot of questions over the last three years of planning. Every email was answered and every request was executed. At times, a few days would go by without a response but I knew eventually, a reply would be offered. This was mostly during their off season. Natalie and Maura did NOT miss ONE email. Dining experience: 5 We opted for the ”half board”. The food was well presented, of high quality and delicious. Several offerings for breakfast (try the make your own juicer)and dinner was always presented with a fish, meat and vegetarian offering. Service was top notch (thank you to Melina and Ale) Overall guest interaction: 500! Natalie and her Mom Roberta fully understand what it takes to make guests people feel welcome. I asked Natalie how she manages to train her staff and she told me that she tells every staff member the following: ”Treat each guest as if they were your closest friend coming for a visit in your own home.” EVERY member of the staff did just that! Each morning, we looked forward to seeing Melina and her warm ”good morning.” Each afternoon, Natalie always spoke to us to make sure we were enjoying ourselves. A special call out to the other staff who made us feel so welcome: Sacha (bell person - who hugged me goodbye!) Barbara(bar tender - could not have been more pleasant) Ale (waitress-her smile greeted us everyday) Anna (front office - so helpful) Melina (our waitress - so personable and so welcoming) Roberta(Owner): Such a beautiful woman in her soul. And finally Natalie(Owner): Words cannot express how each member of our family feels about Natalie. We love her! She does a flawless job on execution and is genuinely warm in her approach. She is the model as to how every hotel should be run. It is my hope that this review encourages every reader considering a trip to this region to stop looking at reviews and to just book here. Finally, every member of the staff hugged us goodbye. That should tell you a lot!

We stayed for 5 nights in the X-Alp hotel during our summer holiday/honeymoon. Everything was perfect! The staff helped us to plan our daily activities and they're extremely friendly and helpful both in the reception and in the restaurant. The spa section was tastefully decorated and a perfect ending for an active day on the mountains. The breakfast wasn't so versatile, but you find every morning something to fill up your plate. The best thing in the breakfast was the cake table with several different tasty pleasures. Kiitos, kaikki oli erinomaista! :)

Excellent value hotel and a great location for exploring the Italian Alps. We had everything we needed for a comfortable stay. The place was clean, cozy and incredibly warm, which was appreciated given the -9 degrees outside. The staff were friendly and accommodating. The buffet breakfast included in the price had a great variety of hot and cold food, good coffee, pastries, cakes and fresh fruit. Would gladly come back again.

The Florian is a chalet on a grand scale backing onto a large garden with (unheated) swimming pool and many restful nooks. The rooms are comfortable and modern, those at the front having magnificent views of the Alpe di Siusi, and those at the back looking out on the garden. There is a road in front of the hotel but the traffic is not frequent enough to be disturbing. Breakfasts are ample and dinner a splendid parade of the best in Austro-Italian cuisine, with a good list of wines from nearby and other Italian regions. The waiting staff are efficient and pleasant, with excellent memories enabling them to anticipate your wishes after a day or two. The hotel is a few minutes walk from the centre and much quieter than most hotels in the town. A shuttle bus (number 5) stops right outside the door and goes straight to the cable car station in less than 10 minutes. This is a family hotel so expect a number of children among the guests. A thoroughly enjoyable place to stay, preferably for an unhurried long week-end or week in the Dolomites.