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The room is big, and the hotel agrees to a late check-out because of the need to use the Internet. Thanks to Ctrip's customer service for the assistance, it is very warm.

We stayed for an overnight recently as things are slowly trying to return to some semblance of normal. Hotel was clean. Coffee behind reception desk along with the ice. No more sit down, cooked to order breakfast. In place they have a to go bag - ours was a Jimmy Dean microwaveable breakfast sandwich (in room) along with OJ and a yogurt. Shanade and Jesse at the front desk could not be nicer or more Accommodating. One thing. Ask for a room with even numbers. The odd overlook 95 and there just may be some noice from late night drag racing. We will return when visiting Delray. Perfect location.

My husband and I stayed here for 2 weeks. We stayed in the main building in a room with a kitchenette, king bed and sofa. The room was spotless and well equipped when we arrived. The balcony overlooked the street, but had ample space and a table/chairs that we used daily for meals. We used the pool and hot tub many times and the area was always clean and well kept. Laundry facilities were very good. There were landscapers on the grounds for most of the first week and they did an amazing job with the trees and the gardens. Painters were there the second week giving a fresh coat of paint to the outside. The Tiki bar was open most days at about 3pm and the restaurant was open daily, however, we did not patronize either. As far as the style of hotel, it is probably most like an AirB&B, no daily cleaning, take out your own garbage and have to ask for additional supplies...however, we had no problem. Only real concern was that elevator was extremely slow when we arrived and by the time we left it was out of order and we needed to use the employee elevator. It is certainly good value for the money.

All of the staff from Ms. Catherine at the front desk checking us in to our thorough housekeeper were so sweet. I cannot remember the rest of their names to note them specifically, but they all made a lasting impression. I will be booking again.

Not as great as I would have liked. My husband had stayed before and raved about the hotel. The beach side was closed for refurbishment so we were put in a small room at the Cloisters. There were a number of issues. Coffee machine not working and luke warm water from shower. A technician arrived as soon as we reported the water problem and he got it fixed. AC stayed at 68. Couldn’t turn change the temperature except for turning it off, but I prefer a cold room to a warm room so I could suck this up. Every morning we were woken by reversing vehicles. 6:30 AM. No apology for this. No discounts on bill. So be warned and beware. Ask for a room that isn’t at the back of the Cloisters. Restaurants: Palm Court - beautiful and great cocktails. Excellent service and provided us with food after a late arrival even though kitchen was supposed to be closed. 5 stars. We had booked the Italian restaurant, Principessa. Not hugely impressed. It took over an hour from our starter to our main course arriving. The couple next to us received their main before us in spite of being seated half an hour later. I am assuming that they lost the original order in the kitchen. Seated right by the exit in spite of booking well in advance. 5/10. Flamingo Grill - tried on our last night. Surly reception (tall man). Great waiter (English). Food was good and service was good. 7/10. Spa - amazing space. Had a wonderful lunch - 10/10 Can’t recommend service and food more highly. Excellent massage. Pedicure was frankly so so but that was down to the therapist I think. She was trying to sell additional services and products (which frankly irritates me). Not much work done on the feet but ho hum. Overall wouldn’t go back based on money spent and experience though there were some good bits that stood out.

I stay here all the time when I come to visit my girlfriend. The staff are very friendly, rooms are always well kept and clean and my last visit I arrived earlier than my checkin time but the Lady at the front desk Rosa was extremely helpful with finding me a room ! I definitely recommend this hotel to friends and family staying in the area

Front desk staff were awesome - Michelle and Gabriela. The pool was fabulous, we spent most of our time lounging in the water. Our housekeeper Jusela (?) had the best smile and always greeted us well. Rooms were clean and beds comfortable but one oddity : no dresser, tiny 4 inch shelf where there should be a dresser or larger shelf ...seemed like a design flaw to me.....there was a wardrobe area but still needed counter space. Our Room, 304, faced the pool which was a pleasant view. Would definitely go back.

Hotel service is more formal than other hotels, very good! Especially breakfast, the American breakfast habits are different from those of the Chinese. Compared with the breakfast at the American hotel, the breakfast at this hotel is really good, the quality of the food is very good! Location, there is a seafood restaurant, a Chinese restaurant next door. It is also close to the shopping center. The parking lot is waiting for you at any time!