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My husband and I stayed here for 2 weeks. We stayed in the main building in a room with a kitchenette, king bed and sofa. The room was spotless and well equipped when we arrived. The balcony overlooked the street, but had ample space and a table/chairs that we used daily for meals. We used the pool and hot tub many times and the area was always clean and well kept. Laundry facilities were very good. There were landscapers on the grounds for most of the first week and they did an amazing job with the trees and the gardens. Painters were there the second week giving a fresh coat of paint to the outside. The Tiki bar was open most days at about 3pm and the restaurant was open daily, however, we did not patronize either. As far as the style of hotel, it is probably most like an AirB&B, no daily cleaning, take out your own garbage and have to ask for additional supplies...however, we had no problem. Only real concern was that elevator was extremely slow when we arrived and by the time we left it was out of order and we needed to use the employee elevator. It is certainly good value for the money.

The room is big, and the hotel agrees to a late check-out because of the need to use the Internet. Thanks to Ctrip's customer service for the assistance, it is very warm.

All of the staff from Ms. Catherine at the front desk checking us in to our thorough housekeeper were so sweet. I cannot remember the rest of their names to note them specifically, but they all made a lasting impression. I will be booking again.

I stay here all the time when I come to visit my girlfriend. The staff are very friendly, rooms are always well kept and clean and my last visit I arrived earlier than my checkin time but the Lady at the front desk Rosa was extremely helpful with finding me a room ! I definitely recommend this hotel to friends and family staying in the area

The hotel lobby is not on the first floor, so we drove directly to the parking lot on the first floor. A little brother greeted us. The hotel is very clean. There is a battery car to take you to the beach. If you want, you can prepare a little tip. The sand on the beach is very fine, the white sand is beautiful, there are many western restaurants near the beach, you can walk back to the hotel, and the sanitation is very good.

Not as great as I would have liked. My husband had stayed before and raved about the hotel. The beach side was closed for refurbishment so we were put in a small room at the Cloisters. There were a number of issues. Coffee machine not working and luke warm water from shower. A technician arrived as soon as we reported the water problem and he got it fixed. AC stayed at 68. Couldn’t turn change the temperature except for turning it off, but I prefer a cold room to a warm room so I could suck this up. Every morning we were woken by reversing vehicles. 6:30 AM. No apology for this. No discounts on bill. So be warned and beware. Ask for a room that isn’t at the back of the Cloisters. Restaurants: Palm Court - beautiful and great cocktails. Excellent service and provided us with food after a late arrival even though kitchen was supposed to be closed. 5 stars. We had booked the Italian restaurant, Principessa. Not hugely impressed. It took over an hour from our starter to our main course arriving. The couple next to us received their main before us in spite of being seated half an hour later. I am assuming that they lost the original order in the kitchen. Seated right by the exit in spite of booking well in advance. 5/10. Flamingo Grill - tried on our last night. Surly reception (tall man). Great waiter (English). Food was good and service was good. 7/10. Spa - amazing space. Had a wonderful lunch - 10/10 Can’t recommend service and food more highly. Excellent massage. Pedicure was frankly so so but that was down to the therapist I think. She was trying to sell additional services and products (which frankly irritates me). Not much work done on the feet but ho hum. Overall wouldn’t go back based on money spent and experience though there were some good bits that stood out.

I recently had the pleasure of staying at the Waterstone Boca Raton Hotel and I must say, it was a truly wonderful experience. From the moment I arrived, the staff was incredibly helpful and provided timely assistance throughout my stay. One aspect that truly stood out was the hotel’s delightful ambiance, thanks to its captivating art collection. The artistic touches created a relaxed and inviting atmosphere, making my stay even more enjoyable. It was refreshing to be surrounded by such creative beauty. Moreover, the hotel’s location was a major highlight. Being just a few minutes away from the beach made it incredibly convenient for me to soak up the sun and enjoy the sandy shores. The proximity to the beach added an extra layer of allure to my stay at Waterstone. The rooms were well-appointed, offering comfort and a sense of tranquility. The attention to detail in the room decor was evident, and the amenities provided catered to all my needs. The cleanliness and tidiness of the accommodations were top-notch, ensuring a pleasant and relaxing stay. The hotel staff consistently went above and beyond to make my experience memorable. From their warm greetings to their willingness to assist with any inquiries or requests, their exceptional service truly exceeded my expectations. I would highly recommend the Waterstone Boca Raton Hotel to anyone seeking a delightful getaway. Whether you’re looking for a place to unwind by the beach or simply enjoy an artistic atmosphere, this hotel delivers on all fronts. My stay here was nothing short of wonderful, and I look forward to returning in the future.

Breakfast is very good, the room is large, there are beds and sofas, 2 TV sets, suitable for people, there is activity space, convenient transportation, under the exit of No. 95 48B, turn left and then turn right, and will choose next time. Free parking, large enough, coin-operated washer dryer