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Comfortable and affordable. A bit difficult to get to. You can see it from the expressway but then you have to drive at least a mile around to get to the hotel itself. And either eat before you get there in the evening or you will have to drive quite a ways to find a restaurant because it is quite isolated. We did DoorDash and that worked OK. There was a stain in the carpet, but otherwise the room was very clean, including the bathroom, shower, etc. If in the area, we would use this hotel again .

The hardness of the big bed is very good

room was clean and everything was in working order. We had a small dog with us. The pet rooms are on the south end of the property. There is parking, an entrance and green space at the south end of the property which was very convenient for having a pet. Breakfast was ok. Staff was friendly.

We spent the night there while traveling home from vacation. Since we are Diamond members of Hilton, we try to stay at a Hilton family hotel. This hotel was rated pretty well so we figured it was a decent place to stay. We had some valuable items in our car that needed to come into the hotel with us and I loaded up the cart to take them into our room. Heading into the hotel, a gentleman informed me that someone’s lovely child had pulled the fire alarm and the elevators wouldn’t work. So we had to haul all of it up the stairs with no one to assist us (my husband had major surgery a little over 6 weeks ago and should not have been lifting these heavy things). There was pink ice cream hardened on the carpeted stairway that no one had addressed. Arriving into our room, we were greeted by drapes that had been shredded by someone (see picture). This definitely did not live up to Hilton standards. I would have left then but it was 10pm and we were exhausted. In the morning, I was going to take a shower but it looked so nasty there was no way I was going into it. I then called the front desk to see whether the elevator had been repaired yet…it had not. However, the phone in the room didn’t work so I had to call them from my cell phone. I asked to speak with the manager to address the issues we had with this room and was told it wasn’t only my room but that they were going to remodel the place and weren’t fixing things that needed to be repaired. I also mentioned that no one had offered to help us bring our items up the stairs the night before and there was no offer of helping us bring these items back down either, after my sharing with her the fact that my husband had surgery recently. We will never know if this is the truth because we will NEVER revisit this dump.

The day manager and man who runs breakfast are an A+. Rooms are clean, comfortable. Parking lot feel safe. Byway Brewing restaurant next door is good. I slept really well and was happy until I came down this morning and the night manager was asleep, snoring at full force in the lobby lounge chairs. I tried calling the hotel phone #...no answer. Complete dereliction of duty. Unsafe and unprofessional. I called IHG. Hopefully, they will do something, because the rest of the visit--hotel and other staff--was terrific.

Hotel is Very clean, friendly staff, comfortable beds… pillows are like clouds! We travel a lot, I usually stay at a Hampton inn, and I am extremely impressed and satisfied with this hotel and its staff. Best breakfast included with any stay. I have to say…. I wish I would have stayed here sooner! Highly recommended by this very picky traveler.

I witnessed hotel management at Staybridge in Schererville Ind. giving a party of 10-15 people a hassle. A black guest had a room and patronized the hotel often when in town, asked someone if she can have guest watch a movie in the hotel's theater room. She was given permission by someone prior to today. The lady now has guest in the room quietly waiting for everyone to come from the restroom to get the movie started. There was no food, no talking or anything, when mgmt asked the people to leave. The guest was pleading with mgmt at a low tone but mgmt was loud enough for guest to hear everything,to the point she embarrassed the women in front of her guest. The guest (in bewilderment) were leaving when the police showed up for no reason. No one was yelling or giving them a hard time. So, I don't understand why they called the police. The issue with this story is, the hotel assumed the guest was having a party. They were about to watch a movie in the movie room. The guest witnessed a caucasian family have a reserved party at the same hotel around Thanksgiving with food and everything. Which is why the guest asked if she can use the space at a later date. So, how can a hotel allow a reserved space for an actual party one day (when it's not policy) but not allow guest to use a theater room to watch a movie the next day? What was supposed to be a good time of fellowship turned to something else. The black guest checked out as well as a result. Who wants to pay for discrimination and mistreatment? Very sad to witness.... Merry Christmas!