Hotels in Höhenberg, Cologne

All the staff were super friendly and competent. Whether in the restaurant, the bar or at reception. Best wishes to Mrs. Besau. She is the good soul of the house. Always willing to listen to your requests. She is very helpful and gives you the feeling that you are really looking forward to seeing us when you arrive.

The location is good, near cologne main train station and close to the river. it's very convenient. Rooms are big enough, but gyms kind of small. Hotel has is very big and like a shopping mall. I enjoyed my stay. Breakfast also good.

The (non-upgraded) room is relatively spacious, well designed and quiet. I'm glad I did not accept a higher cost upgrade option. It was great for a 4-day stay. There's a separate area for clothing and storage, and a small refrigerator. There was a wall of windows, good light and effective blackout curtains. The in-room coffee service is nice - I didn't find this in my other hotels. The breakfast buffet is worth the price, especially considering the quality, and that a single cup of coffee elsewhere can easily be 5 Euros. It's not a train station hotel (one mile away from the HBF and the Dom), but this hotel is in a very nice area, and is convenient to a great many dining and entertainment options for a Cologne tourist. It's not horrible to take the train here (with one connection) if you are reasonably mobile. Public transit options are many once you figure them out. The USB charging outlets are helpful -- and I did not find these in any other of my hotels. Overall, this chain is a significant step up from the likes of Ibis and Motel One. This hotel is very much worth the reasonable premium it charges. Desk staff was very friendly and helpful throughout my visit. I would happily return to this property.

I have stayed in mercure hotels in over 5 countries and many cities. They are the best. Beds were comfortable and huge rooms. Great service. Location was great with many great local restaurants nearby. Just next to the metro. Super stay! Danke Schone!

A very nice hotel. I often stay here when I go to Cologne on business. It is close to the central train station and is convenient to go everywhere. It is a very nice hotel.

There was no air conditioning (AC) even though the hotel advertised as having it. Their excuses was that it was too cool at night to operate the AC for the hotel even though it was actually very warm outside. Translation: the entire hotel is either on heat or AC, they are too frugal to allow use of the advertised AC, or their system is outdated and does not actually work properly. Very hot and stuff room. The odd thing was is that the hotel lobby seemed to have AC. The hallways and room were uncomfortably hot. Upon checking in there was only a little bit of toilet paper was left on the roll. Fortunately there was an extra roll provided. Only a few sheets of Kleenex were in the box. Also, the hand soap dispenser was nearly empty. It seems not much care is given to the rooms between guests. On our last day the housekeeper knocks on the door early in the morning even tough the “do not disturb” sign was hung on the door. It was a basic room with furnishings that included a desk, a small round table, 2 small nightstands, a desk chair, and one sitting chair. There was no usable refrigerator, just a mini bar. The was only one suitcase rack situated in the closet. We had to use the sitting chair for our other suitcase. The beds were not too comfortable. Also the pillow case did not completely cover the pillow, so your head might rest upon the exposed portion of the pillow where the lasts hundreds of guest placed their heads. Bathroom was OK but a bit smelly. The shower had low water pressure. Some water will leak out under the shower door to the floor. Stepping over the high tub with a slippery shower floor is a bit precarious. Internet speed was 3.81 Mbps in both upload and download, with 8 ms latency. The location is near the chocolate museum and a good pizza and pasta restaurant is nearby. The cathedral is less than a mile away. At almost 400 euros a night, it was very expensive for a poor experience. Perhaps HN stands for “Not Happy.”

This was my first time staying at a hostel as I wanted a bit of traveller experience and most importantly keep my trip to Cologne cheap and affordable for three days. I read tons of reviews before I opted to stay at a&o and I was convinced this was ideal place in terms of location, affordability and also getting the best experience as a traveller. On my arrival, I was greeted with a warm welcome by there friendly staff at reception, I quickly observed what they had to offer and in honesty not much, a small lounge area with a small bar but they did have a pool table...I didn't mind too much as I knew I would be out most of the day. I was told I be staying in a 6 bed room (mixed) which I was ok with as I wanted to meet people, I had to pay around 5 Euros for sheets and a towel as this is not included to my surprise. There was no locker but a secure cage under the bed and If I wanted to securely lock it I would had to pay a refundable 20 Euro deposit to get a padlock from reception. The room was ok, it was clean and had good lighting but space was limited. There was separate toilet and shower room which I felt was convenient and was kept in a good condition. During the night, I didn't really get the best of sleep as you can hear a lot of people talking and walking up and down the hall way. Also, it's a 24hr check in so therefore anyone could come stay in the room at anytime which sometime kept me restless. It's also worth mentioning, this hostel accommodates pretty much everyone, from couples, big groups, school trips and family which during my stay I saw plenty of. The hostel is in a good location, 10-20 mins walk and you will find yourself surrounded by restaurants, bars, shops and in the central part of Cologne. My overall thoughts of staying at a&o is, it's a good place, friendly staff and pretty much everything at your doorstep. Not the best of sleeps I've had and knowing anyone could come in at any time was not ideal. I didn't always feel that my personal stuff was safe and secured but that's just me and I was a bit let down with the lack of facilities the hostel had to offer. I defiantly would recommend staying there if you come in a group but if alone no more than one night. Would I stay there again or at any hostel for that matter...probably not! If you're a hotel person like me then I would suggest to keep it like that.

was told after checked in that they were undergoing water piping in midnight and bo water from 11pm to 5am next morning. wish they had posted this when made the booking. other than that, it is always my favorite hotel to stay at in Cologne. location is excellent, 300 meter to central station and city center.

The hotel is an easy walk (just a few minutes) from the railway station. It is about two minutes walk to the cathedral which you can see (and hear) from the hotel: the bells chime quite loudly at about 08:00 am and other times. Rooms are a decent size and the beds are very comfortable. It is clean and in the room there is a safe, tv, bathroom with a shower (that oddly has no shower curtain or screen - the floor gets quite wet). Breakfast is good and includes the normal range of hot and cold foods from croissants, toast, bacon, egg, sausage, buns, cereals, hams, salamis, cheeses, coffee, tea, hot water and some really very nice fruit juices (some of the nicest I have tasted in a hotel). The staff in the dining area were really pleasant and friendly. The reception staff were a little more varied but polite and efficient enough. Outside the hotel doesn't look that much but it is generally pleasant and a great base inside. Next door are some convenience store types of shops and a kebab house that I tried and it was exactly the same as back home. McDonalds is just across the road, if that is your thing. We walked to all of the Christmas markets (where we did most of our eating) and around the city centre and down to the Rhine. All are in easy walking distance. There is a bag room where you can leave your bags upon checkout and come back for them later. The security of that was a little lax as people just walked in from the street and took their bags. I went to the reception and told them I was taking mine and the lady looked as if to say, ”ok fine.” No checks. There is also little checking of people walking in from the street and just going upstairs but the doors on the rooms were pretty secure. The lighting is not great in the room and the lights around the hotel are seemingly hanging from their connections. Overall it was a great base from which to explore the city and get to and from. good night's sleep - despite the bells and a good breakfast. I would stay again for a short break in the city.

Had a wonderful 3-night stay at this lovely property. Located just a stone’s throw away from Köln Messe/Deutz station, which was very convenient for us who travelled directly from Frankfurt Airport. Its surrounding was peaceful and quiet. Checking-in by Clemens was a breeze. Clemens was friendly and answered all our queries with patience. He also gave us helpful information on dining options in the vicinity. Our courtyard facing Studio room was spacious and quiet, had every amenity we needed for a comfortable stay. We used the washer and dryer every night and it was definitely a great to have. USB charging ports and power points could be found on both sides of the bed and at sitting area. Internet speed was fast. Was able to screen mirroring with my device and hence we were able to enjoy watching Netflix on the big TV screen. Daily housekeeping had also done a wonderful job of keeping our room clean, replacing our used towels and replenishing the laundry detergent. There was a small indoor pool but we didn’t have the time to use it. Our room didn’t come with breakfast, but we did try it out on one morning. Found that it was a tad overpriced at €22 as the spread wasn’t big and choices were pretty limited, the only disappointment we had of this property. Overall a fantastic stay and is value for money. Would strongly recommend this property to anyone who is visiting Cologne.