This was our third or fourth time staying at this hotel. We unexpectedly came on a busy weekend in Gettysburg. The issues began before we even left home. I checked my bank balance to be mindful of our budget and saw there was a $114 hold with no description, I called my bank immediately and was informed the hold was from the hotel. When we arrived, I asked about the hold and was told it was because they were at a certain capacity and only had a certain number of rooms left. So, they ran the hold to make sure we were coming with a valid card. Okay, so that’s fine. We checked in and went about our business. Friday I wake up and see I only have a minimal amount of money in my account. The amount for the hotel is pending and there is an addition $309.02 being held. I asked at the front desk, spoke to a manager and everyone said it was the bank. But that the hold should release in increments by day. So of course Saturday I expect money to be released. No. So, I called my bank and they told me that the hold is from the hotel’s end and there was nothing they could do. That it looks like someone made an error when I was checking in and while it will fall off, it won’t happen while I’m on the trip. So basically, with a good chunk of our budget being held up and no one being able to see where this hold was coming from, we had a miserable time. Had I known this would happen I would have brought my other card or took extra cash out from that account. In addition, I felt the night clerk on Friday was inconvenienced that I came downstairs to purchase frozen foods and then had a question about the breakfast on top of that.
100 Reviews