Guest User
February 22, 2024
We came to Dali after traveling in Kunming. After booking the inn on the Ctrip platform, the inn confirmed it in seconds. Before coming, we called the merchant to ask if it was more convenient to park with our own parking space. We had a pet cat and were worried that we couldn't bring it in. The merchant replied that it was no problem and started to go to the inn.
Following the navigation, we drove to the entrance of the hotel. The inn sister found us and quickly guided us to park the car. She was very enthusiastic to help us carry the large and small bags of luggage to the front desk of the inn. Before checking in, the inn sister enthusiastically took us to choose a room, and finally helped us upgrade to a room with a small courtyard for free. As guests, we were very happy and surprised. Then she helped us carry the large and small bags of luggage to the room where we stayed, and also helped us get a few more bottles of water. When we entered the room, the room layout was very good, clean and tidy, with kitchen utensils for cooking, just like the photos on the Ctrip platform, and there was a smart toilet. The inn sister helped us introduce the equipment in the room in the room. Because it was our first time to Dali, the inn sister enthusiastically gave us a simple travel guide. Finally, she said that if we needed anything, we could find her at any time, and then took the initiative to add my WeChat.
When my family and I stayed in the inn until the evening, we felt comfortable, so we asked the inn sister on WeChat if we could extend the stay for another day at the original price. Unexpectedly, the inn sister finally gave us another discount. Thank you again.
The next morning, we had breakfast in the restaurant on the first floor of the inn. The buns were delicious. The breakfast was also served by the inn sister. At the end, she asked us very enthusiastically if we needed more buns and whether we were full.
During the whole inn check-in process, I was able to experience the inn staff (I don’t know if the handsome guy drinking tea next to the front desk was the boss and greeted us very enthusiastically. The cleaning aunt of the inn was also very good. Seeing that we had no water, she took the initiative to help us get a few more bottles of bottled water) were very warm and hospitable, especially the enthusiasm of the inn sister, which made us, the outsiders who came to Dali for the first time, feel very comfortable and eliminated the sense of strangeness. I have stayed in many hotels, homestays, etc. on business trips and travels before. At present, this inn makes me feel the most comfortable. I can feel that they are smiling, enthusiastic, able to serve guests from the perspective of guests, and respect guests. I recommend this hotel to everyone who wants to visit the ancient city and Erhai Lake.
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