Pullman Dali

This should be the best hotel in Dali. But it's because of the very personal service that the concierge gave. Coco went way beyond her responsibilities to meet our requests and even offer more than what we asked for. She always reponded to our weChat text very quickly. Coco really deserves to be rewarded. It reflects a good culture in the hotel as other staff are also very helpful. It really made our stay in Dali memorable. Location of the hotel is also very good; just opposite the cruise terminal and a short walk to many restaurants. The view of the lake from the room is really nice. Breakfast is also good and extensive. If I ever visit Dali again, I will surely stay at Pullman again, and look for Coco.

Wonderful stay. Kiros was very friendly and helpful.

Overall, the services is excellent. The view from the hotel room is very nice and you also can enjoy the night view from the roof top too. We also order some delivery from the hotel using Meituan apps and the hotel arrange the robot deliver the food & drinks to us. We also enjoy the bath tub inside the hotel room with our moon cake from Lush. In terms of the breakfast, it’s a lot of variety to choose and highly recommend to enjoy it early (7am) to avoid crowded guests.

Pullman is an awesome, clean, modern and comfortable hotel. The staff is nice, the rooms are big and clean, the breakfast is very tasty. I mean, for the price you pay, it's reasonable. If you are in Dali, go to this hotel. Only negative side: it's far away from the older cities. 30 mins with the car from Old Dali.

Special thanks to front desk Mr Eason and Mr Herro. Most recommended. Wish you luck! Thank you.

The service was very good and the rooms were very clean. The receptionist who helped me (Molly) was especially helpful in introducing nice local cuisines to us and arranging our trip. Would go again.

We stayed in Pullman Dali Nov 17-19, 2023. The service was impressive. We encountered a small problem with setting the temperature of the room in the beginning, the staff quickly resolved the problem and continued to showered us with a lot of care and attention throughout our stay. We were particularly thankful to the night manager and staff Coco , Cindy , Alan , & Herman

Very good and very clean and neat erhai lake

Nice environment, nice service!!