Anonymous User
August 8, 2023
I arrived at the store after 10:30 in the evening. First, the washing machine was broken. Then at 11:30, I found that there was an alarm sound at the place where the card was inserted to get the power. I contacted the store. The attitude of the guy on duty at night was okay, but the hotel didn't have any special staff at night. The repair personnel were struggling there over and over again. One moment the building management team came, and then other staff came. The property electrician refused to repair the problem for various reasons (a matter negotiated between the two parties). In short, it took until around 3 o'clock to finally solve the problem. Problem, but as a guest, my travel plan for the next day was completely disrupted. The quality of my sleep that day was extremely poor. When I communicated with the hotel, they actually said they would compensate me 300 yuan. The price of the room was nearly 1,200 yuan a night, and they actually said they would compensate me 300 yuan. I said I would complain, but the store owner was very domineering and told me to complain anywhere, which is awesome! Therefore, I suggest that subsequent consumers be cautious. This is one of the few places in Dalian that I feel is very unfriendly. Regardless of whether you are in an emergency or not, the problem that caused this situation is your store's problem. You must come to buy this order. Why should I give up? I, the consumer, pay the bill! ! Extremely bad!
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