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Pullman Doha West Bay
4.7/557 Reviews

Pullman Doha West Bay

Doha|0.42km from JADE Qatar

Latest booking 7 hrs ago

OK, so based on reviews etc decided to stay here even though I am a Marriott Bonvoy loyalty member. Arrived at 6am and was not expecting a room for early check-in but if you don't ask then you will not know. Walked up to checkin counter, no greeting what so ever. Asked if it was possible to checkin early and he said no and that they are totally full. No occupancy left. I said OK fair enough. I said I wanted to pay for breakfast for 2 adults for 6 nights so wanted to go eat breakfast at that time. They said it would be 150 QAR each per day. I said I had an email from the reservations team that it was 115. They said no that was wrong and not sure why reservations would say that. Asked to speak with manager who arrived promptly. Told him that I was told to checkin later at 2pm but wanted to clarify breakfast costs. He told me to sort breakfast costs out direct with restaurant but he said he can give me a room straight away at 6am (even though it was an upgraded room which I know it was not). So for a hotel that was at full capacity that now had rooms available was appreciated. Went to room, left luggage then headed to breakfast to pay for 2 adults. Lady there said it was 150 per couple! So now, 3 different prices but as I got it at the cheapest version I went with that, LOL. OK, so the breaskfast is crap. Cold food sorry to say but really a breakfast spread...more just cold stuff, continental....and you can get eggs/waffles, avocado/toast. Bakes beans cold, halloumi cold, mushrooms on one day stone cold. Me and my wife were vegetarian (no egg either) so limited in options. The managers Anuj and specially Reda did pull it out of the bag and got us hash browns and parathas when we asked but not sure why these sort of options have to be requested. Normally, what you pay is what you get but at 115 each (around £25 each the breakfast is crap). It was only because Expedia was going to re-imburse me that we went for breakfast, otherwise we would have gone to the vegan cafes opposite - Mylk or EverGreens). The rooms, nothing special. Clean but weighing scales not working, TV channels crap and water leaking from shower area into bathroom area so had to block it off with a towel. Location is OK...opposite a good shopping mall, but to be honest I would just pay a little more and stay at the Marriott which is linked to the Mall. Now this is where the pain was. Whenever we wanted to leave the hotel and go to the Gate Mall next door we would have to get off at floor 2, walk across the lobby to catch another lift to get to the ground floor. Our key card did not allow us to go all the way down to the ground floor from our room floor. Security told me to get access from the reception. I asked Mohammed at reception if I could get that and he said that option was only available for long stay guests and because we were there for ONLY 6 nights it would not be possible to arrange that. I told him that was useless and he could not care less

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Explore Guest Reviews of Hotels in Doha

Searching for hotels near JADE Qatar? Compare room rates and reviews to find your ideal stay.
Magnum Hotel & Suites West Bay
3.4/529 Reviews
Worst service you will ever have. We asks for a manager to assist us and requesting for consideration as we book to meet up with friends. They didn't allow us to come up in the room. As per the guy that talk to us. His name is Tony and seems his approach to us is more than a hotel security and he react all the time during the conversation instead of responding. His rude also the way he talk to us maybe because we're Asian that's why he doesn't even show any professional approach and instead of explaining nicely. His trying to show that we don't know anything. And telling us that all the rules is written on the paper that sign of our friends that come first to the hotel and insisting that, we should go through the whole thing while our friends are rush to sign in the reception and not being told of the timing. Considering that we booked the hotel through platform and there was none being mentioned that we cannot come up late at night even though, we booked the hotel untill the following day.
Retaj Al Rayyan
4.1/567 Reviews
The hotel is in the perfect location, close to the beach and the shopping centre. I felt very safe as a solo traveler at this hotel. A good choice of places to eat were close by. The breakfast was decent, had a good variety to choose from. The staff at breakfast were very welcoming. Viranya was very kind and gave me some great advice on places to see. She also changed my room to a much nicer room as the people next to me were very noisy. Arif Chouhdry from housekeeping was also very helpful. Unfortunately the spa staff were very unprofessional, this was in attitude and appearance. I booked an appointment but still waited 45mins until I was seen, the staff member assumed I was a friend of another staff member. While I was in my towel waiting she still asked me twice if I was a customer. She made me feel very very uncomfortable. This was on my last day so it put a sour note to the end of my trip. Apart from that experience, everything else was fantastic. I would come again (but would not use the spa services).
Aleph Doha Residences, Curio Collection by Hilton
4.6/571 Reviews
I celebrated my birthday here last January. Good service from the ones who received my luggage, reception, security and their fitness and swimming pool staff. The rooms were spacious, with relaxing vibes and clean. The amenities were complete. The pool in the 52nd flood is inviting you to swim and child friendly. Good view from above. You can also enjoy their sauna. We enjoyed our stay. Kudos to the whole team❤️
Le Meridien City Center Doha
4.5/568 Reviews
Nice and great location hotel. Definitely will stay in this hotel again when in Doha
W Doha
4.7/590 Reviews
The software and hardware are top-notch. There is an ATM machine on the first floor, which accepts UnionPay cards (including debit cards). The waiters are helpful and provide guidance. The breakfast is rich and of high quality. The check-in experience is very good and the price is reasonable!
Kempinski Residences and Suites, Doha
4.5/546 Reviews
My parents are very satisfied with their stay. They like the layout of the apartment and the room is very large. The supporting facilities are also very complete. It is highly recommended for families or friends who live for a short time ~

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