Anonymous User
January 2, 2022
It's a pity that the New Year's Day holiday actually takes time to write bad reviews, but I feel a little sorry for my true feelings for not writing.
First of all, I would like to briefly talk about the main problems encountered in this trip: 1. The air conditioner cannot be used. The hotel is located in the middle of the mountain, the temperature is low at night, and you can only wear jackets in the room. Two of my partners have a cold. 2. Stop the water. When I was going to bed at night, the first person went in and washed for about five minutes before the water stopped. In addition, the air conditioner in the room could not be used and the temperature was low. The inside is the same. 3. The location of the room is not very reasonable. The glass room is independent of the main body of the homestay. On the slope opposite to the homestay, there is a driveway. The so-called hot spring of the homestay is located behind the reception. The hot spring needs to walk for a while. 4. Breakfast. At first glance, the breakfast seems to be Japanese-style, but in fact, the weight is a bit unsatisfactory. The main thing is that because the room is far away and the outdoor temperature is low, the temperature of the breakfast is almost the same when it is delivered to the room. It's cold. 5. The way the store handles the problem is really flattering. 6. The price is inflated, and the emergency measures of the famous hotel's own facilities and services cannot match his inflated so-called hot spring hotel prices.
After the above-mentioned series of problems, (there are also some small problems such as hygiene problems, I will not repeat them here) The store did communicate in time to solve the problem, but the result of the trea**ent was not very satisfactory. Originally I thought we had reached an agreement with the store owner to solve this unpleasantness by reducing part of the room fee. But in the end, the store owner did not reduce or exempt a penny of the room fee, because we did not guarantee that we would not write bad reviews. This way makes us feel It is paying us a "hush fee", which makes people feel uncomfortable. By the way, Ctrip finally refunded part of the room fee as compensation.
I looked at the other bad reviews of the store, and the chicken barking and dog barking problems mentioned by other residents do exist, but compared to the problems I encountered this time, they are nothing. From a more objective point of view, I wrote about my personal experience this time. No one wanted to find something to do, so they had a good New Year's Day holiday, and finally went down the mountain ahead of schedule and canceled the follow-up trip because of a cold.
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