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Steyler Fatima Hotel & Congress
4.4/563 Reviews

Steyler Fatima Hotel & Congress

Fatima|0.07km from Rosa Branca
This is a mixed review. We have returned from a week's stay. When we arrived at hotel all seemed OK until the 'group' got their rooms. The rooms were appalling. They do not reflect what is on the website, apparantly these rooms are for paying individuals but the groups get the 'classic' rooms. When I went to complain, many others were there too. The bathroom was totally inadequate and the shower was so old it soaked the entire bathroom. After a while the manager told me that there was one modern room left and I have to say this room was gorgeous! We thought it was perfect until we came home one day to find a leak at the aircon. Reception already knew about this when I reported it (although I was unaware continuing to use aircon). I had to be sharp to get a maintenance man to the room. When he did appear the water gushed out of the unit and ceiling. Thankfully he was able to stop the drip (towel stuffed up aircon-probbaly catching the drip). To, be fair we were offered a new room but I didn't want to leave. Rooms were spotlessly clean but this service was hit and miss - some days it was clean after breakfast and other days still not cleaned/fresh towels at 7pm. Waiting staff fantastic but most of the dinners were very poor. One evening the chicken curry can only be described as a dogs dinner. If you get chicken for lunch you will get the remainder bones and guts included for dinner 🤢 Groups are treated like 2nd class citizens in this hotel and I would reccomend anyone planning pilgrimages not to use it. The groups got different breakfasts while 'paying' guests got better food. The waiting staff would actually tell you ' you can't have that, that's for the other guests' All good is buffet style and it is replenished but very repetitive and I would say Only enjoyed 2meals the entire week. The free wine and tea/coffee is a nice touch. Elsa and carrina the 2 JWT tour guides were amazing.. Nothing was too much trouble and believe me we had alot of issues at times. They were the best tour guides I have ever had and I have been on 30+ pilgrimages. Steyler hotel need to stop false advertising their hotel.. Rooms with balconies are not even available yet advertised. Pool is not opened. This is not a 4 star hotel. One part of it may be but the other part looks like a hostel.

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Hotel Casa Sao Nuno
4.4/546 Reviews
Absolutely loved staying at this hotel! Efficient, polite and helpful staff. Nice lobby area. Simply-furnished but clean and comfortable rooms that reflected the theme of pilgrimage in this town. I love the fact that they have a crucifix in every room! Everything worked well in the room and the beds were very comfortable! We had a room with a stunning view of the grounds and the sanctuary. The hotel is situated in a quiet area, far from the noisy pilgrims who, unfortunately, very frequently forget that this is a pilgrimage town! There was ample free public parking on the road outside the hotel and a hotel-owned private parking area just across the road. Walking through the hotel’s grounds and the picnic area of the sanctuary will lead you to the back part of the Basilica of the Rosary. It’s a short, pleasant walk - around 5 minutes. There are coffee shops and restaurants within walking distance of the hotel. The buffet breakfast was standard continental fare. Nothing fanciful but plentiful. No hot dishes. Fresh fruits like apples, oranges and bananas were available. It was self-service which, to me, wasn’t ideal during this pandemic. The staff should be the ones serving the food to avoid many different hands handling the serving tongs/ladles. In addition, every time clients want more food, the food should be served on a clean, new plate. This is just to avoid the serving tongs/ladles from coming into contact with soiled plates and then being returned to the clean food dish. It prevents food contamination. A few other hotels in Fátima actually practise this at their buffets which is really a very hygienic practice! The restaurant area was large and tables well spaced-out. The hotel also provides half board and full board. Apart from breakfast, we didn’t have any other meal there so cannot comment on the quality of the food. We did, however, notice many Portuguese come for meals at the restaurant. Lunch or dinner costs €11/person. The best part of this hotel was the on-site beautiful chapel with the presence of the Lord in the Blessed Sacrament! Masses are said here every morning (7.45 a.m. on weekdays). It was such a bonus for us - to be able to start the day with Mass! Beautiful! The Masses are said in Portuguese and the ambience is so serene and spiritual with the community (priests, nuns and lay religious) present there that you feel at peace and one with God. In sum, this hotel is a good candidate for those wanting to conduct their own private retreat. It has a quiet, spiritual ambience and is very good value for money as breakfast is included in the room rate. I highly recommend this hotel, especially if you are looking for a peaceful stay. Excellent quality/price ratio!
Hotel Sao Jose
4.5/543 Reviews
We spent 2 nights at Sao Jose in a double room. The staff provided excellent service. The room was very clean, spacious and comfortable with its en-suite bathroom. Breakfast offered plenty of (very good) choices. The location - very close to the sanctuary - is perfect. We could easily find a spot to park our car close to the hotel. All in all, this was a great stay! HIGHLY RECOMMENDED!
Hotel Santa Maria
4.5/5104 Reviews
Stayed at this hotel as part of a tour. Would highly recommend it. We found the hotel well located with easy access to everything (although it’s a very small town). Everything is clean & modern and service was great. Breakfast area doesn’t start until 7:30am so if you need to leave early like we did may need to consider alternatives. Food was fine, but nothing special. WiFi was fast enough. Lots of people stay here as part of their religious pilgrimage so can only imagine how busy it gets at certain times.
Hotel Estrela de Fatima
4.5/548 Reviews
Chose the hotel due to its perfect location but was pleasantly surprised at the super modern facilities, the kindness of the the all the staff. Comfortable bedding, the room décor was modern chic, and very clean. My room faced the square and as a perk, I could hear the bells of the sanctuary and also the mass if I opened the window, such a peaceful view in the morning. I had a buffet at the restaurant (for 18 or19 euro), it not so many dishes but all were delicious, especially the dessert. I was glad that I had dinner there. Their breakfast also has a good selection. The hotel also has a souvenir store right in front, very convenient to get to the evening candle processions and gifts from Fatima. High speed wifi. Overall I'm happy with my stay and I would book this hotel again for my next trip.
Hotel Regina
4.4/537 Reviews
**I am giving this hotel a 3 stars for the room alone. Every thing else was above average.** We stayed at this property from 03/20 – 03/23. I had reserved a suite. When I see a suite, I think of a very nice room with a good view. Not in this hotel. We were assigned room #101. This was a suite with a separate sitting room, but the view was of a wall. Not overlooking the sanctuary but a wall of the building next door. Not like the photos on the website. So, if you are looking for a room with a view, do not get room 101. Other than that, the stay was good. The room was clean, and the heating worked well. The price of the room was €93/night. All staff encountered were very friendly and helpful. The restaurant had an excellent staff (especially Ines) and the provided breakfast was very good. Breakfast was €15/person with a very large selection of items. It is one of the hotels located along this street that is directly across the street from the Sanctuary. There is a small onsite parking area with about room for 6 cars. Overall, if I had to do it again, I would not get a room but a city view room. I am giving this hotel a 3 stars for the room alone. Every thing else was above average.
Mercure Fátima
4.7/584 Reviews
I stayed one night at the Mercure hotel in Fátima. I was greatly impressed with hotel's excellent location, high quality services, and excellent cuisine. The staff is very friendly, efficient and professional, always eager to make your stay as pleasant as possible. Very nice décor overall and very comfortable rooms. An excellent experience. From now on this will be my hotel in Fátima. I strongly recommend it.

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