Wyndham Grand Plaza Royale Hot Springs Fenghuang Reviews

Very nice hotel! The staff were very friendly and helpful. We really enjoyed our stay. The shortcut walk from the hotel to the ancient town was great, hot springs were nice, and the breakfast was delicious.

Great staff, friendly but professional. Especially thanks to those young ladies in Mao's costumes. They provided valuable information about how to make the most out of our time in Fenghuang Ancient Town, including the best time to see the night-time activities, and where to eat. One the the lady walked us to the stairs/walkway so we can walk to the Town. Before she turned back, she advised us to take a taxi to the hotel due to the walkway will to too dark to walk and unsafe. The room is big with an electric kettle but no tea bag or coffee provided. The breakfast buffet had variety with both Chinese and Western foods.

Am very satisfied with the services provided by the hotel. The room is spacious, clean and equipped with everything needed for a comfortable stay.

it's a great hotel and environment but it's a little far away from the center of Feng Huang gu cheng as it is in a newer development area where they have hot springs. friendly staff though!

Shada

Outstanding hotel. Good for family to spend 2 days here. Luxury experience

shida

Very comfortable place to come as a couple

The hotel facilities are very new, the service attitude is also very good, the breakfast variety is also very rich, the hotel front desk also upgraded the room, the overall stay experience is very good, next time booking will choose Wyndham

It is highly recommended for self-driving tours. If you want to take public transportation, it is recommended to consider it. After all, the hotel is located in a remote area, and it is extremely inconvenient to go up and down the mountain. There is not even a Didi in this place, so it is troublesome to eat and go out. The previous Phoenix Tangshe. Jianshan Hotel provides free station delivery service at any time. Wyndham requires a specific time reservation, which is relatively inconvenient! There are also more insects on the mountain🪳 But the environment is really good, suitable for vacation, and the hotel service attitude is satisfactory! Must praise

I was very happy staying here. The front desk guy, Kerr, was very welcoming. The hotel room was clean and the mattress was relatively soft. We stayed in a private hot spring room on the mountain, which was very convenient for going to various hot springs. All the service staff were very enthusiastic. It is the first choice for traveling to Fenghuang.

My wife's birthday was coming up, so I booked this hotel in Fenghuang Ancient Town, which is the highest level. First of all, thank you for the birthday cake. Although it was a set of four cakes sold by the hotel, it tasted really good. I also thank you for the free upgrade of the room type. I would like to make a suggestion for improvement. Since there is no Didi, the hotel should learn from the hotels in Sanya, Hainan, which basically provide free airport and station pick-up services. The online car-hailing service provided by the hotel from the Range Rover Maglev Station to the hotel costs 40 yuan, which gives people a feeling of over-price premium. The hotel only provides a one-way drop-off service, which is still a pity. The sky hot spring pool in the hotel hot spring is a good experience.

The hotel is newly opened and the environment is good, but the service needs to keep up. There are still many hot springs and the water is very clean. It takes about ten minutes by taxi to Fenghuang Ancient Town. It is quiet in the bustling city. I will come again next time.

I saw this hotel on **. I was thinking of coming here to experience the hot spring hotel. But it rained, so I didn't book a room at the hot spring hotel. When I checked into the hotel, I walked around and found that the hot springs were not open. I was glad that I didn't book a hot spring hotel, otherwise it would be a big loss.