Grave shift staff member was kind for the most part but the day shift/owners didn't speak good English and we're very rude and pushy. The room I stayed in was a "non smoking room" yet it REEKED of smoke. THIS IS COMING FROM AN ACTIVE SMOKER. I couldn't sleep it was that bad. And when I got in the shower THERE WERE A HANDFUL OF COCKROACHES CLIMBING AROUND ON THE FLOOR. The room was pretty clean aside from that as far as I could tell.. then again I was afraid to even look. And to make things even worse, I got an unrequested wake up call 10 minutes BEFORE check out time when I Believe the owner came pounding on my door telling me time to go. I paid for that time, you can come talk to me when I'm actually late to check out. I'll never go back here. Unfortunately my refund request was denied.