Hotels near Coal pier, Funchal

The hotel is in Lido area with plenty of restaurants and small super markets near by. Only 3 mins walk to bus top where can bring you to City Center €1.95 single one way and airport. €5 single one way, €8 return. Walking to City center is about 20-30mins. Only 10mins walk to Forum Madeira shopping mall. Breakfast is good with many choices of fruit, salad, yogurt, ham, eggs, bread, cereals. Indoor, outdoor pool and gym are nice too. We stay in sea and swimming pool view studio with kitchenette. The balcony is wonderful. Staffs are polite and patient. Only one con, no air conditioning in 31 degrees. Only have a ceiling fan.

Simply wonderful, excellent service at the reception, the breakfast was very delicious, not to mention that on the day we returned, as we had a super early flight, the hotel left a cup of coffee in advance especially for when we were going to leave. Next time I will have no doubts about where to rest again. Congratulations to everyone at the hotel.

Very good location, various full breakfasts, staff available. The weak point is that there are only six places where you can park, but often you already have it. The possibility to park in the casino's parking lot is up to € 6.30 throughout the day. Another weak point of the soundproofing of the room is the sound of TV, doors in the adjacent room. Sufficient hotel, pleasant pool, jacuzzi hammam and small gym for 3/4 day!

Arrived at 11.45 for 5 nights and room was ready.Room on 3rd floor was fine,fridge worked fine as did the aircon and TV.Bathroom large with bath and shower,always hot water and good pressure,good towels.Pool is fine,chairs/loungers are good.Breakfeast was good,bacon,scrambled eggs everyday and beans most days plus all the usual things.Great location.Barely any street noise or any noise from other guests despite a large group of youngsters arriving for 2 days.

We booked through Jet2 and I have to admit I hadn't done my homework very good. Our room was a Classic. On arrival found out that this is in the Reception Building. On the ground floor there is Reception, Bar and lounge areas. The bedrooms are located on the 1st floor - there are stairs and a lift. The other rooms with balcony's are located just across the road. On the ground floor and first floor - on the second floor is the pool and breakfast area. Our room was No. 136 which had 3 windows, which open - two windows overlooked the bar - just across the alley and the second window the road. The room is quite spacious - very clean and light from the windows, during the day. If you are a light sleeper, definitely a no. My husband wears hearing aids so once he took them out, he slept like a baby - but the noise goes on until the bars close after midnight. A good sized bed, very comfortable, pillows the same. There was only one chair - although when I asked we were provided with a dining chair. The wardrobe is opposite the door as you enter the room - you need the light on. The bathroom for two older, not so slim people was a bit tricky. The shower is to the left of the door, the sink directly in front and the toilet behind the door. So you have to open the door, lean back against the shower and the sink to squeeze round the door to get to the toilet. There is only one hook in the bathroom and not much shelf space in the room. Breakfast was good, plenty of choices and the staff are really pleasant and helpful. No problem with getting a sun bed in the pool area and the pool is very clean. We had a snack lunch on one occasion - a steak sandwich and it was excellent. The bar in the reception closed around 20.30. Daniel on reception was really helpful. The hotel is situated in a lovely spot, overlooking the harbour. Around the hotel are lots of bars and restaurants to choose from. We tried quite a few and they were all very good, quality and quantity of food. There is a local bus stop and the HOHO bus stops just up the hill from the hotel. Madeira is a beautiful island and is well worth a visit. The people are very welcoming.

This hotel may have been a 4 star in the 60s or 70s but it definitely isn't one now in my opinion! The ”spa” is not useable! The balcony in the room was large with an awesome view but was filthy and in need of a serious pressure washing! The room furniture is adequate but very basic and old! The room itself was kept clean but is definitely showing its age and there were numerous water stains on the ceilings and walls with some moldy areas. The hotel in general is tired and worn outI! The quality of the breakfast is embarrassingly bad in every imaginable way! The service and food in the dining room in the evening was good. The very few staff at the hotel are nice and seem to be doing the best they can under the circumstances. The location is breathtaking and worth a visit but I would recommend just doing a day trip and avoiding this sorry establishment.

Travelled with my husband and adult son, 2 rooms, one week all inclusive and had a fabulous time. We chose this hotel as we wanted a short transfer from the airport, and it didn't disappoint! Even the shuttle transfer only took 10 minutes, 5 minutes by car. We had an early flight, rooms are available from 3pm , but after a quick check in at reception we were invited to have lunch and then call back to see if our rooms were ready... we waited a short time, but by 2pm we had both rooms available... the staff throughout the whole week were friendly and efficient. Rooms: We had a sea view, beds were comfortable (although a bit squeaky due to mattress protectors) , air conditioning worked great, TV channels fine with some films available, wifii good, mini bar (chargeable) we didn't use. A free safe, no kettle in the room (we took our own) but apparently available if you ask. Pool: indoor pool and spa (we didn't use) Outdoor pool cold, but fabulous! Towels available on all inclusive, just ask at the Spa or reception. Transport: We booked the hotel's free shuttle into Funchal which leaves at 10 and comes back at 5.30pm... book early so you don't miss out , it's a mini bus so spaces are limited. Having said that - the buses are frequent and reception were really helpful and provided us with a bus timetable... In the opposite direction Machico is lovely with a manmade sandy beach and some nice bars and bakeries, 12 euros by taxi and about 3 euros on the bus. All Inclusive option/ food: I would say that AI guests were in the minority.. lots of different nationalities (which we loved) Lots of cabin crew staying too, a real variety of guests..... in some ways it felt like a conference hotel, but worth it's 4 stars... we enjoyed the food. One A la Carte meal per 7 days on all inclusive and it was really good! Be sure to book early, although off season, we didn't have a problem. You get a menu and select your choice the day before... excellent! Drinks were of high quality.. one cocktail 'special' per day , plus beer ,wine, local spirits etc... Lunch time we preferred the snack bar... hot dogs, salads ,toasties , fries etc.. all inclusive cake or ice cream including magnums, Cornettos etc! A shout out to all of the bar and restaurant staff, and the reception too! Sandra in the restaurant... always a smile and a chat, made our day! Entertainment: Not a lot going on during the day, which suited us just fine, live entertainment most night's which we enjoyed. Other: We hired a car from reception.. there is a car rental close to the hotel, which might be cheaper, but for ease and peace of mind booked from the hotel... delivered to the underground carpark (7 euros per night to park) and left there afterwards. Area: We really loved Santa Cruz, as we like traditional and quiet.. there isn't a lot there, just a few restaurant's and bars, but it has a lovely atmosphere in spite of the air traffic. We had a visit to the local dentist

The super staff couldn't have been more accommodating, from reception through to housekeeping. The restaurant was elegant and beautifully appointed. The room and en suite were spacious – particularly for one – and the bed so comfortable I found myself barely able to wake up in the mornings. Its quiet setting in lush, tranquil gardens makes for a peaceful, gentle holiday atmosphere, yet with good access to local buses, challenging golf course, hikes and a lively Sunday market.

I cannot say enough about what a wonderful time my husband and I had staying here. The staff at the hotel was warm and welcoming and could not do enough to make our stay exceptional. The room we had allowed us both a sea and garden view and I recommend that you book one of those. The view of the sea is breathtaking. We also took advantage of a couple of the classes they offered and made our own bread which we took to our dinner later. Dinner at the restaurant was really good. We ate the a la carte options and enjoyed all three dinners we had there. The service of Shafayet was exceptional and he deserves a mention here. The pizza from the pizza place was also a great choice for a more relaxed bite. Overall this hotel was a beautiful relaxed place to spend a few days.