Hotel Mercure Graz City

We requested a shower chair (as am a handicap) but it did not arrived. The toilet drainhole did not flow well and flooded the toilet (room 215). The toilet did not come with towel rack/holder! Otherwise the room was spacious enough, had kettle, coffee, tea, minibar, etc.

Good 4*Hotel with good size of rooms and service, clean, tasty breakfast. My advice is that the hotel needs some good decoration, specially at the rooms corridors.

My husband and I stayed here to be close to the train station. We took a cab at a cost of 7 euros one way. Bed and pillows were comfortable and bathroom well equipped. We did not purchase the buffet breakfast because of the high cost but it appeared to have a large variety of items. We found the cost of our rooms a bit high as well. But both room and common areas were clean and bright. Our only complaint was the check in staff which did not present themselves to be welcoming, friendly and helpful. We had to ask about where we could go for supper and were told of two restaurants close by. What the agent didn’t tell us (or offer to do) was the restaurant required reservations. The next morning there was a farmers market in the plaza nearby. Might have been nice to have been told so we go and find a breakfast place there. We did fin one in a bakery. We picked that one because it was busy so we figured it must be good. And the cheese danish and cappuccinos were delicious and less costly than the hotel breakfast. More authentic too.