This can still score 1 point, I think it's too much! Service: I read almost all the reviews before booking the hotel. This hotel is very good. The service, environment, sanitation, and facilities are all well received. The result is surprising. We arrived at the hotel at 1:30 in the middle of the night. After entering the door, the security guard called the front desk I got up to receive the reception, shouted more than ten or twenty times, very loudly, no one responded, and then went to call her. We waited at the front desk for a long time before we came out with great reluctance. After we came out, we opened the room without saying anything. I showed three ID cards, and didn't ask me what room I needed and what the price was. I just asked me to pay, and I told her: I have an order. The tone of the front desk was as cold as yesterday's storm, saying that I didn't see it! Until I showed the order information. I asked the front desk: May I ask where there is anything to eat at this time! The front desk replies: I don't know! Then I lost my room card and my ID card, and I didn’t care anymore. Please, it’s my first time staying in your hotel. I don’t even tell you which floor it is. You need to check the room card and guess which floor it is based on your feeling. , there is a breakfast coupon on it, and I won’t tell you what time the breakfast is on which floor, I just woke up in the morning to see it! In the future, when your hotel will be closed at night, can you make a note? So as not to affect the mood of other guests! If you don’t want to place an order online, you can close it. You can tell me directly that the hotel doesn’t accept it, and you can get a refund. Why should I spend money to be angry with you? The source of every salary comes from customers. If there are no customers to consume, what will the boss use to pay you? It's the first time I've stayed in a hotel, and it's amazing to encounter such service and attitude! From the reception attitude to breakfast in the morning and check-out, the enthusiasm of every staff member has been irreparable!
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