Guilin Jasper International Hotel  (Two Rivers and Four Lakes High-tech Wanda Branch)

Guilin Jasper International Hotel (Two Rivers and Four Lakes High-tech Wanda Branch) Reviews

Guilin Jasper International Hotel (Two Rivers and Four Lakes High-tech Wanda Branch)

No.9 Wulidian Road, Guilin, ChinaView Hotel Details
Guilin Jasper International Hotel  (Two Rivers and Four Lakes High-tech Wanda Branch)
Guilin Jasper International Hotel  (Two Rivers and Four Lakes High-tech Wanda Branch)Guilin Jasper International Hotel  (Two Rivers and Four Lakes High-tech Wanda Branch)Guilin Jasper International Hotel  (Two Rivers and Four Lakes High-tech Wanda Branch)
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Guilin Jasper International Hotel (Two Rivers and Four Lakes High-tech Wanda Branch) Guest Reviews

4.6/5
Great
881 review
Verified reviews
Location4.6
Amenities4.5
Service4.5
Cleanliness4.6
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All Reviews(881)
Positive reviews(846)
Reviews with photos/video(142)
Large rooms(48)
Perfect for kids(39)
Tasty food(30)
Near shopping area(25)
Friendly front desk staff(23)
Great swimming pool(16)
Luxurious(10)
Has facilities for children(9)
Negative reviews(35)
Guest User
Deluxe Mini Room (Double bed) (Fridge)
Stayed in Aug 2021
Solo travelers
2 review
5.0/5
Outstanding
Posted on Aug 5, 2021
Jasper has a great little Dim-Sum Restaurant on the 1st floor. l love this place because it's medium priced and yummy. I take left overs to my room or to the train. Very convenient. My room was perfect... big TV, bathtub and separate shower, very clean, and they brought a fruit plate Provided hot water with tea... bring your own coffee. I really enjoyed my stay. I stayed two nights.
Response from Property: Thank you for your affirmation and recognition of Jasper. First of all, thank you for your support and recommendation. Secondly, your satisfaction is our greatest achievement. I am very happy. Jasper can add beauty to your travels. Every time I get the recognition of my family, I am very touched. Thank you.
Vaios panagiotou
Superior Mini Room (Double bed) (Fridge)
Stayed in Jan 2022
Business travelers
31 review
5.0/5
Outstanding
Posted on Feb 19, 2022
More than perfect
Response from Property: Thank you for your affirmation and recognition of Jasper. First of all, thank you for your support and recommendation. Secondly, your satisfaction is our greatest achievement. I am very happy. Jasper can add beauty to your travels. Every time I get the recognition of my family, I am very touched. Thank you.
Guest User
Superior Mini Room (2 beds) (Fridge)
Stayed in Oct 2021
Business travelers
23 review
5.0/5
Outstanding
Posted on Oct 22, 2021
Excellent
la_jnn
Superior Mini Room (Double bed) (Fridge)
Stayed in May 2024
Solo travelers
1 review
0.5/5
Posted on May 14, 2024
It's a rip-off! I booked a room for 328, which showed that I could check out before 14:00. Because my schedule changed, I cancelled the room for the next day, so I checked out around 17:30 that day. I was overstaying for more than 3 hours, and the front desk asked me to pay 200 yuan for the overtime fee (they said that this is how they charge for hourly rooms). . Isn't this a rip-off? In the end, after a long stalemate, they agreed to let me pay 164. After I left, I thought more and more that something was wrong. I asked other hotels and found that the overtime was paid at 25-40 per hour. Some hotels even agreed to extend the check-out time for free in the future. Is this actually the practice of a five-star hotel? Maybe they think I'm easy to bully because I'm the only one. I won't come to this hotel again next time I go to Guilin! Service: Too bad Facilities: There is no robot, so I can only go downstairs to get takeout by myself
Original TextTranslated by Google
Response from Property: 【500M² outdoor swimming pool】【Family hotel】【200M² children's playground】Dear Ms. Zhao Xyu, thank you very much for your stay and feedback. First of all, in order to prevent customers from misunderstanding the hotel, the hotel replies as follows regarding your question about the hotel's random charges and takeaways: 1. When you checked in, you took the initiative to ask the hotel to upgrade the room type for free, and the hotel agreed to upgrade the deluxe king-size bed room (Room 1020). 2. The price and check-out time of the hourly room/half-day rental will be informed to you on the phone, so that you can decide for yourself. 3. If you make multiple reservations/cancel the next day's order multiple times, if your itinerary changes and you need to delay check-out, you can contact the hotel at any time, and the hotel will extend it for free, instead of playing tricks at the beginning, repeatedly rebooking/cancelling orders after check-in, and placing a renewal order when asking for renewal at the front desk, and then applying for cancellation when the itinerary changes at almost 18 o'clock. 4. Although the hotel's check-out time is not explicitly stipulated by law, according to the "China Tourism Hotel Industry Standards", the hotel's check-in time is after 14:00 on the same day, and the check-out time is 12:00 noon the next day. If you check in early or delay your check-out, the hotel will charge a certain fee as appropriate. The check-out time of the hotel is before 12:00. Some hotels will offer a 14:00 late check-out service for their members or during certain promotional periods. If the check-out is delayed before 18:00, the hotel will generally charge half a day's room rate, and if it is delayed after 18:00, it will be charged as a full night's room rate. 5. The hotel has a delivery robot next to the front desk. It does not mean that all take-outs will not be delivered to the guest rooms. Only for food, the original intention of the hotel is for the safety of guests staying in the hotel and food safety, and there are many obvious warm reminders at the front desk of the hotel. If you are physically inconvenienced, the hotel will arrange for personnel to deliver to the room after obtaining your permission. Please understand.
Anonymous User
Superior Mini Room (Double bed) (Fridge)
Stayed in May 2024
Family
5 review
5.0/5
Outstanding
Posted on May 11, 2024
Since 2019, I have stayed here every time I come to Guilin, and I am quite satisfied with the overall feeling. The hygiene, furnishings and services are all good. The location is excellent, very close to Wanda and other places, and you can take a walk if you are not in a hurry
Original TextTranslated by Google
Response from Property: 【Comfortable Sleep】【King Koil Latex Mattress】【Free Parking】【10 Minutes Walk from Gaoxing Wanda】Dear guest, hello! Thank you for staying at Guilin Jasper International Hotel. Hehe, seeing your five-point praise, Yuer suddenly feels full of strength. First of all, thank you very much for your trust in choosing Jasper among many hotels. It is our unshirkable responsibility to provide you with high-quality and considerate services, so that you can feel the warmth in a strange city. Jasper is to provide a fourth space for travelers on the road to relax and rest. I hope that every journey of yours will be accompanied by Jasper, bringing unexpected touches to your life! I wish you good health and a pleasant journey.
Jingqian
Deluxe Family Friendly Children's Mini Room (Bathtub, fridge)
Stayed in May 2024
Family
8 review
4.7/5
Amazing
Posted on May 7, 2024
The overall experience is good. The parent-child room is an ordinary standard room with an extra bed, which compresses the activity space a bit. The overall service of the hotel is very good, our needs can be responded to in a timely manner, and the working attitude of the hotel staff is also very good. It is clean and hygienic, and there is no odor in the room and public area. The swimming pool was not open during the May Day holiday, and the breakfast was average compared to similar hotels, but everything else was very good.
Original TextTranslated by Google
Response from Property: 【Family Hotel】【200M² Children's Park】【500M² Outdoor Swimming Pool】Dear guests: Hello, thank you for your serious review and sharing. It is our greatest honor to receive your recognition. It also gives us great motivation to continuously improve and innovate in our future services. As well as your affirmation of our service and hotel quality, we will definitely do every detail carefully to make consumers more satisfied. We look forward to your next visit, and we will provide you with better services. I wish you and your family: good health and a happy life.
Liyuda
Superior Mini Room (Double bed) (Fridge)
Stayed in May 2024
Family
52 review
4.7/5
Amazing
Posted on May 3, 2024
The service is ok. Maybe the house is old, so the bathroom smelled bad when I first checked in. I finally changed the room, but the smell was still there in the middle of the night!
Original TextTranslated by Google
Response from Property: 【Comfortable Sleep】【King Koil Latex Mattress】【Free Parking】【10 Minutes Walk from Gaoxing Wanda】Dear guests, hello! Thank you for choosing to stay at Jade and sharing your valuable stay experience. Unfortunately, I didn't get your full five-point support this time. We won't give up. Next time, next time, we will definitely try our best to do it and get your full five-point support. We attach great importance to your feedback. Guilin's recent long-term rainy weather is prone to cause bathroom odor. The hotel has notified the relevant depar**ents to disinfect all the guest rooms in the store. We will be happy only when you are happy! Your satisfaction is our greatest happiness. I hope that the next stay will be more memorable! Whether it is light and rainy, or misty and rainy; whether it is sunny or full of stars; whether it is far away or close at hand, our blessings will always be with you!
Guest User
Deluxe Mini Room (Double bed) (Fridge)
Stayed in May 2024
Couples
3 review
4.5/5
Great
Posted on May 6, 2024
The deluxe king-size bed I booked, you can see the mountains in the distance, the room is very big, especially the king-size bed is really big, I have stayed in so many hotels but never seen such a big bed hahaha~ It was very comfortable to sleep, the sound insulation was also good, the breakfast was not very rich but satisfying. The only thing is that the resolution of the TV is really too low, but it is mainly because I don't have much time to watch TV at night when traveling~ Overall very satisfied
Original TextTranslated by Google
Response from Property: [Overlooking the mountain view] [The best choice for vacation] [10 minutes walk from Wanda] Dear guests: Hello! Welcome to Guilin Jasper International Hotel. Thank you very much for taking the time to share your stay experience with us. The guests' praise is the goal that every Jasper person strives for. It is our great honor to receive such praise from guests. We are determined to give every guest an extraordinary and home-like stay experience. We sincerely look forward to your next stay in our hotel. I wish you a happy day~
Meimiaodexuanlv_
Superior Mini Room (2 beds) (Fridge)
Stayed in May 2024
Family
11 review
4.5/5
Great
Posted on May 4, 2024
The parent-child travel room is a twin room put together, which is much larger than a large bed. There is a bathtub with a disposable bath belt and a baby swimsuit for bathing and playing in the water every night. The room is quite large with windows and soundproof. Because it is not particularly downtown, it is relatively quiet. It is very convenient to travel within a 15-minute to half-hour travel circle. Children's Playground: The most important thing is that there is a children's playground, which is very suitable for preschool children to free their hands and save dozens of yuan every day. Because the number of people in the room was changed temporarily, the family room booked early was changed to a twin bed without breakfast. I asked the customer service if I could give breakfast for free. They gave breakfast for three nights very quickly, saving hundreds of yuan. I must praise this service. The overall travel experience is good. It's OK.
Original TextTranslated by Google
Response from Property: 【Parent-child hotel】【200M² children's playground】【500M² outdoor swimming pool】Dear guest: Hello, thank you very much for your praise! We are also very surprised to see your comments. Thank you very much for your affirmation of our service. As Biyu people, we should not only do our own work well, but also always pay attention to the individual needs of guests, provide personalized services for each guest, surprise guests with high-quality services, and finally satisfy guests. Treat every guest like your own family, use all your heart to serve guests, so that guests' journey is no longer lonely. I wish you good health and a pleasant journey.
Guest User
Superior Mini Room (Double bed) (Fridge)
Stayed in May 2024
Couples
4 review
4.8/5
Amazing
Posted on May 4, 2024
I found this hotel randomly on the Internet on May Day. I booked it because it was okay. Compared with the five-star hotel opposite the Twin Towers booked by my friend, the environment quality is much higher, especially the hotel is very quiet outside. There is a delicious rice noodle restaurant diagonally opposite. The water temperature of the bathtub is also suitable, and the air conditioner starts to cool down quickly. It is very cost-effective and it is at the end of May Day.
Original TextTranslated by Google
Response from Property: 【Parent-child hotel】【200M² children's playground】【500M² outdoor swimming pool】Dear guests, hello! Thank you for giving such a great affirmation to our hotel! First of all, thank you for your strong support and recommendation. Secondly, your satisfaction is our greatest gain. I am very happy that Biyu can add beauty to your trip. Every time I get the affirmation of your family, I am very moved. Thank you for giving us more confidence. Next, we must work harder and hope to show the best and best side to everyone, so that every family member of ours can have a beautiful picture in their memory. Although the gathering is short, the friendship lasts forever. I look forward to one day in the near future, we will gather in Biyu and continue to chat and talk about family matters. I also wish you all happiness and joy forever, thank you!
Guest User
Superior Mini Room (2 beds) (Fridge)
Stayed in Apr 2024
Couples
4 review
5.0/5
Outstanding
Posted on May 9, 2024
The front desk staff is friendly and the room is clean. It's about a ten-minute walk from Wanda and convenient to the city. I will stay here again next time I come to Guilin!
Original TextTranslated by Google
Response from Property: 【Comfortable Sleep】【King Koil Latex Mattress】【Free Parking】【10 Minutes Walk from Gaoxing Wanda】Dear Guest: Hello, thank you for your serious review and 5-point praise. It is our greatest honor to receive your recognition, and it also gives us great motivation to continuously improve and innovate in our future services. As well as your affirmation of our service and hotel quality, we will definitely do every detail carefully to make consumers more satisfied. We look forward to your next visit, and we will provide you with better services. I wish you: a happy life.
Guest User
Superior Mini Room (2 beds) (Fridge)
Stayed in Apr 2024
Family
3 review
5.0/5
Outstanding
Posted on May 6, 2024
The rooms in this hotel are spacious and bright, with welcome fruits and drinks. The buffet breakfast is also quite rich, including fruits, drinks, western pastries, as well as Guilin's special rice noodles and oil tea.
Original TextTranslated by Google
Response from Property: [Sun Room Breakfast Restaurant] [Parent-Child Hotel] [200M² Children's Playground] Dear guests: Hello! Thank you very much for your stay and comments. Your recognition and affirmation of us give us more confidence and motivation! The hotel is equipped with a Western restaurant, a Chinese restaurant, and a tea restaurant that can accommodate 1,000 people at the same time. Different cultural diets bring the ultimate sensory enjoyment, ensuring that the dishes are fresh and delicious, so that you can feel the warmth and convenience of home when you are away from home. We look forward to your continued stay at Guilin Jasper International Hotel next time. I wish you a happy life and a pleasant journey!
Guest User
Superior Mini Room (2 beds) (Fridge)
Stayed in Apr 2024
Family
3 review
5.0/5
Outstanding
Posted on Apr 29, 2024
The hotel provides free tea, and I heard from the front desk that cold drinks will be provided in the future. I have always heard that Biyu’s morning tea is delicious, so I specially booked it without breakfast. I just happened to visit the store. The taste is really Cantonese-style, and it’s the same as in the hotel. The food in Guangzhou tastes the same, and they also provide free oil tea and sweet soup, which is worthy of five stars.
Original TextTranslated by Google
Response from Property: [Exquisite Cantonese refreshments] [Cantonese tea restaurant] [Gourmet hotel] Dear guests, hello: Thank you very much for your five stars. Yours is definitely the greatest support for Guilin Biyu International Hotel! It's an honor to receive your full praise. We will continue to maintain high-quality service~ Thank you for sharing this love with everyone. Satisfaction is just the starting point. Your satisfaction is our pursuit, so you will enjoy your stay in the room. We are particularly concerned about everything and will definitely show you a better version of ourselves and stay with you all the time. We are determined to serve every family member well and look forward to your stay again!
Guest User
Superior Mini Room (2 beds) (Fridge)
Stayed in Apr 2024
Other
1 review
5.0/5
Outstanding
Posted on Apr 29, 2024
It was my first time to stay at the Biyu Hotel. The front desk upgraded the room for free. The service was very good. The floor cleaning lady I often saw would also take the initiative to say hello. The pillows, mattresses and quilts were all very comfortable.
Original TextTranslated by Google
Response from Property: [Overlooking the mountain view] [Preferred choice for vacation] [Free room upgrade] [Comfortable bathtub] Dear guests: Hello, I am so surprised to see such high comments from you about the hotel. Your satisfaction makes us extremely happy and able to win your love. We know that only through unremitting efforts can we do better. We have always regarded the guests who live in Biyu as our family, our friends, and our good neighbors, so that every guest who comes to Biyu can feel the warmth of home. Thank you again for your recognition of us, and wish you the best this time Have a pleasant trip, welcome back to Biyu, we look forward to your arrival~
Guest User
Standard Queen Room
Stayed in Apr 2024
Family
6 review
4.5/5
Great
Posted on May 14, 2024
The overall price-performance ratio is good, the room is spacious, the bed is big, and the bathroom is also quite big. It's not too far to take a taxi to Xiangbishan. The children's activity room smells and should be cleaned up. When I checked out, I forgot a large massage cream in the room, but when I called to ask on the same day, they said there was none, which was not satisfactory.
Original TextTranslated by Google
Response from Property: 【Family Hotel】【200M² Children's Park】【500M² Outdoor Swimming Pool】Dear guests, thank you very much for your stay and comments. Thank you for taking the time out of your busy schedule to give us such a detailed review! Guilin Jasper International Hotel always adheres to the service concept of guest first, aiming to provide guests with comfortable and warm service. We cherish your opinions and suggestions and will make improvements. We hope you will choose Guilin Jasper International Hotel again, and we firmly believe that you will see a better side of us! I wish you all the best and a happy family!