Anonymous User
April 13, 2024
This is the first time I have given a negative review when booking a hotel through Ctrip. This hotel is really bad. The details are as follows:
1. We checked in early that day, and the front desk told us that it had not been cleaned for a long time. We could put our luggage in first and then ask the cleaning staff to clean it. We had other schedules that day, so we agreed and put our luggage in first. Unexpectedly, we found out when we returned to the hotel in the evening. , it was not cleaned, and the hotel room smelled musty. I opened the quilt and found hair and lint. I wanted to call the front desk, but the room phone couldn't be reached. Later, I contacted the front desk with my mobile phone and asked for re-cleaning. The cleaning staff came and said that this was the case. Cleaned? Later we asked to change rooms, and the hotel agreed to show us another room first. It was just as dirty, and the smell was even worse! Since it was a holiday, it was difficult to book other hotels. In the end, I stayed in the room I originally booked, but I asked to change the quilt cover and sheets!
The hotel is listed on Ctrip as opening in 2023. In fact, it is not. It was called Bailing Hotel before. It is an old and shabby hotel. The actual situation of the room is obviously inconsistent with the promotion. It is a very shabby decoration and the sofa is dirty. It was dirty. I told the hotel cleaning staff but nothing was done! (I really don’t know where I pulled the sofas and chairs from, and the decoration style feels so messy). The floor still has three colors of floor tiles. The hotel said it had been cleaned, but it was like that. The actual living room floor was very dirty. I wore new slippers. A bunch of dirty stuff stuck in the past
2. This hotel has huge safety hazards. Girls who go out alone must not book this hotel. The hotel is a commercial and residential structure, and the surrounding environment is very noisy; (someone kept talking at our door in the middle of the night)
3. The hotel does not provide free parking (although we did not drive here)
4. The room is very smelly, and the smell is always there! ! ! ! ! (We booked a family room, which has a microwave, a refrigerator, and even a dishwasher. However, it seems that the appliances have not been used for a long time. The right side of the microwave button is a little oily. I tried to open a cupboard, wow😤, on the spot I feel like vomiting, a bad smell is coming! Close it quickly!)
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