1. The gym on the first floor, called Mei Ke Fitness, isn't owned by the hotel. It treats guests very poorly. I went there around 11:00 AM on August 4, 2025, and a female trainer treated me terribly, repeatedly interrupting my workouts and being extremely rude! The hotel gym is included in your room rate. I wouldn't book a hotel without one, so I don't care whether you own or outsource the gym. Regarding the poor behavior at the gym, I'll only file a complaint with the hotel.
2. The hotel's housekeeping representative, whose monthly salary is unknown, was very aggressive and hung up on the guest before they finished speaking. She lacked basic courtesy.
3. I'm not sure if there were bed bugs. Two of us checked in and both developed rashes on the second day. I suggest the hotel check it out. We didn't leave the hotel the next day, even eating at the hotel restaurant. Incidentally, the prices at the Chinese restaurant are twice the average, but the food is mediocre. That's all for nothing; the prices are clearly marked, so there's nothing wrong with that. But the restaurant waiter said that they had handmade noodles. After eating them, I found that they were actually ordinary noodles. This is not the 1990s, and business that relies on deception will not last long.
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