Lewan Hot Spring Hotel

This is the worst and worst experience I have been out to play for so long, no one! It was completely deceived by the picture! First, we braved the heavy rain to the scenic area, and the water on the road flooded the road. If the car is not an SUV, it is difficult to imagine how to get there. Finally we arrived at the door of the hotel and thought someone would pick it up, but there was no one at the door of the hotel, so we stopped the car. I went in under the rain at the door and asked if there is an underground parking lot. The staff said yes, and turned right after the gate (the staff sat at the entrance of the hotel lobby, there was still some distance from the hotel entrance. It was raining and did not mean to help at all!) We followed them Said that he drove down to find the parking lot, and it turned out to be far away. It was still very simple, as if there was no parking lot at all in the abandoned yard, and there was no elevator to reach the hotel lobby. Said that there is no elevator and you can only go up by yourself! The key point is that the so-called parking lot is far away from the hotel. It is raining and there is no elevator and no staff to help!) We can only drive the car and return to the parking space at the entrance of the hotel. There is also a car next to it. As soon as the car was parked, a staff member said that parking was not allowed here and asked to stop. We said that there was no umbrella in the heavy rain. There were children in the car and the parking lot was too far away. The staff did not help at all. It means that we continue to ask us to stop the car, saying that this is a parking space for the disabled. At this time, my mother got angry and said that this is a parking space. Now it is raining and no one will stop. It is not convenient for us to have children in the car. Why can't we stop? The staff still said that I'll leave in a while... speechless. Second, when we checked in, we had one more person and did not ask to buy a hot spring ticket for one person. The hot spring ticket? The staff said that this is the scenic spot. You have to buy a ticket if you don’t soak in the hot spring... Then I paid the extra hot spring ticket at the front desk... (ps, the hotel is always ugly to describe the cheapest It is also 200+, which is more expensive than a five-star hotel!). Third, the bathroom in the room is extremely simple, the key is very smelly, the toilet smells super big, you have to hold your breath when you enter, and you have to close the door at night to sleep! The point is that it is very close to the airport. The sound is very loud and noisy! Fourth, add a quilt to the staff at night (we didn't answer the phone at all and ran to the front desk by ourselves!!!), the first sentence of the staff actually said You can't hit the floor or you will have to pay 150 cleaning fees! I was so furious that it was really disgusting to spend money and eat dead flies. I finally took my family out to play and experience all kinds of fire! We got up early the next day and left this ghost place! All in all, this place is super remote. If there is nothing in the surrounding area, the old rooms are generally hygienic, and the key point is that there is no spirit of vacation service at all! The service staff are not helping customers but requesting customers! Great bad review! 🔔Service: 🍃Environment: 🧹Hygiene: 🚗 Transportation:

It is relatively close to Lewan Golf Course, a small independent courtyard with a running pool. Very private, you can enjoy the tranquility of the holiday courtyard. There are various soup ponds in the courtyard for people to enjoy. The breakfast in the restaurant is standard, which is quite hearty. The rest can be ordered, I have eaten two meals, the amount is large, not exquisite enough, the only regret.

環境衞生很好，水温很好，温泉水乾淨衞生，服務態度很好，設施齊全，綠化植被整齊合理，泡温泉池子比較多，選擇範圍大！

環境不錯，服務態度很好。

非常滿意，酒店性價比高，服務也不錯，這次增加了地暖，感覺住着更舒服

温泉談不上有任何服務，和旁邊的樂灣萬象沒得比，本來是衝著有地暖去的，半夜被冷醒，天亮打電話給服務員對方才知道地暖壞了，本來定了兩天，第二天一早趕緊退房走人，給五分是私湯水放得很快，説到水，淋浴開了十分鐘沒見熱水

上次來體驗都還不錯，但是這次遇見的前台接待服務員服務態度非常惡劣，説話不耐煩，對客户的疑問和需求顯得及其不耐煩，聲音語氣不好到極致，讓人體驗感非常差，照着這樣經營下去，樂灣遲早被服務質量拖跨，下次不會再來！

各方面還行 就是早餐要改善 還有午餐晚餐 建議退房能延時 下午三四點後才能入住 隔天12點必須退房 這個真的差評

我是温泉控，跑遍省內外各地温泉，卻忽略了這個離家最近的温泉，與家人住了一晚，感慨道：如此性價比高的温泉酒店居然第一次來！房間是東南亞風格的小別墅，帶一個户外泡池，私密性很好，泡池大，乾淨，水温高，出水量大，房間寬敞、暖和、舒服，可以餐廳點餐還能叫外賣。温泉規模不大，景觀精緻漂亮，泡池的水清澈乾淨，工作人員友好盡責。酒店上空有飛機間斷飛過，有點噪音，還好房間的隔音做得不錯，關上門窗基本聽不到。但在泡池裡就能拍到大飛機也是一種不錯的體驗。