Huaqi Earl Hotel

The hotel has a good location, beautiful environment, convenient transportation, complete hotel facilities, good sanitary conditions, thoughtful service, and high-quality service staff. It is the first choice for business people on business trips!

The environment was okay. The waiter didn't replace the slippers after collecting them. The front desk didn't charge the full amount for the room and then sent the bill the next day. Swiping a card was a struggle. I forgot to scan the QR code at the front desk when I left the car. I called them and they wouldn't fix it. I've never seen such a shabby place.

1. The room had a strong smell of urine. The door lock of my companion's room was broken, so I went to the front desk to change the room. 2. There is hair all over the shower drain. 3. I called room service and asked for a few paper cups and disposable chopsticks. The cleaning staff brought them to me. I politely said thank you. Unexpectedly, I accidentally heard the cleaning staff complaining to others on WeChat about the many things in our room. They asked for this and that. What she said was in Guyuan dialect. She thought I didn't understand, so she turned back and looked at me calmly. 4. Poor attitude at the front desk. 5. There were mosquitoes, but no liquid mosquito repellent was provided in the room, so I was bitten all over.

The environment is terrible, the toilet smells bad all night, and there are flying sewer bugs. Secondly, the attitude of the front desk is very bad. There is a big bed but it is not shown online. The front desk said that the backend is turned off. I told me that I had to pay more for a double bed in the standard room I booked, but Ctrip showed 342. The front desk looked doubtful and didn't believe it. Is it cheap for me to give you thirty yuan? ****, by the way, the air conditioner is not cooling and the bedside lamp is not working. In short, it is very bad.

The hotel has convenient transportation, clean rooms, rich breakfast, good service attitude, and proactive contact and assistance when lost items are found.

I was traveling with my family to Guyuan for National Day. We booked the Huaqi Hotel, a hotel we'd previously stayed at, because of our company agreement. When we got to the room, it was freezing cold, and the air conditioner wasn't heating. I asked the front desk for a heater, but they didn't have one. After much back-and-forth, they finally got one. My child wanted to watch TV, but the remote didn't work. After several attempts, we finally fixed it. The next morning, when we went to breakfast, the waiter stopped us and told us there would be an extra charge for our child. My child is eight years old, and we've traveled with him to Beijing, Shanghai, Inner Mongolia, and Xi'an. This was the first time I'd been told there was a breakfast charge. It didn't make sense, but after some discussion, I was told it was. It was a bit awkward.

The hardware is very good, especially the breakfast has a lot of varieties and fresh ingredients. The room is large, but the service can't keep up.