Tsurumaki Onsen Motoyu Jinya(Accommodation available for ages 13 and above)

As expected of a long-established inn, the atmosphere is generally good, and the staff are polite and well-liked. Unfortunately, it rained on the day, and my wife didn't want to get her hair wet, so we had to cancel the private open-air bath that we had reserved for 45 minutes for 3,300 yen, which was very disappointing, but they listened carefully to our wishes and handled the cancellation properly, so we were grateful. So we used the shared large bath, but we were able to use it almost as if it was our own. The large bath for men and women has two baths, a slightly hot indoor bath and a slightly cooler open-air bath, both of which have a moist feeling that soothes the skin. By the way, if you book a meal course, day-use bathing is free. The lunch course is a reasonable price of 7,700 yen per person, but this is the minimum course. However, it was worth the price, and each dish looked beautiful, tasted good, and was plentiful, so we enjoyed it very much overall. After the meal, we took a stroll through the garden under the umbrellas provided, and looked around the building, checking out the location of the open-air bath and other furnishings. The hotel is filled with items that fans will covet, such as photos and colored paper of past shogi players, which are associated with the inn's hosting of a shogi title match. We'll definitely book a stay here on our next anniversary.

・Solo travel OK: I am very grateful that even a high-end hot spring inn allows solo travel. ・Service: The staff are friendly and smile when they greet you. They are also very considerate and stylish. ・Access: Excellent, right in front of the station. It is on the Odakyu Main Line, so you can get there from Shinjuku in one go. ・View: It is wonderful to have such a large garden in a commuter area of ​​the capital. It is at its best during the autumn leaves season. ・Furniture, etc.: The hallway is lined with heavy ornaments that give off a sense of history, and it is fun just to look at them. The hallway is filled with fragrant incense, which calms the mood. ・Facilities: The open-air bath is in a detached building. It has a nice atmosphere and you can relax in it. ・Food: All the food was delicious, and the tableware was lovely. ・Price: Of course it is not cheap, but considering the quality, I am satisfied and think it is good value for money. ・Reservation system: The official website was fully booked, so I applied through a certain foreign website. However, I heard later that there were actually some available reservations. That's the only thing that's hard to understand. I think it's rare to find a high-class hot spring inn that's easy to get to in the metropolitan area. It's a good distance from the city center, so it's perfect for a short trip. I'd like to come again.

There was something disappointing about the service when I stayed, and I was asked to write a questionnaire after breakfast, so I don't know because I didn't give my name when I wrote this, but a woman who seems to be the proprietress told me about it. There was a story of excuses that don't fit. Inconsistent excuses are just lies. Once again, I would like you to think about what you would think if you were in the same situation as us, and how you should respond if you were in charge, from the customer's point of view. I would like the proprietress to learn how to smile when customers leave and when they leave. I didn't want to write a review in such a place, so I wrote it in the questionnaire, but I'm very sorry. I have a sad memory of the staff and the attitude of the proprietress who has no smiles and has no composure because the hot springs and rooms were wonderful. I would like the proprietress to be an inn where she can serve customers with sincerity, sincerity and sincerity.