Econo Lodge Hadley Near University

While I was staying at this hotel, I read in the local newspaper that the local government has acquired the property and will convert it into low-income housing. I stayed at the hotel for four nights, which is long enough to see strengths and weaknesses that may not be obvious during a quick one night stay. Here are the strengths: my room was clean and spacious. The hotel is located on busy Route 9, but my room was quiet and I got a good night’s sleep. Here are weaknesses: they’ve stopped cleaning rooms except when new guests check in. It would have been nice to be offered a fresh set of towels after a couple days, or empty the waste baskets during my longer stay. The few employees on premises were friendly, but the hotel is extremely understaffed. I rarely saw another person during my four days. I’m guessing one staff person multitasks for front desk, housekeeping etc. The breakfast bar is pretty worthless, with a few prepackaged muffins and tiny yogurts.

Staff was friendly, while making reservations and while staying there. The price can't be beat and the hotel is in a safe area with stores such as Target, Whole Foods. Also, there are many other hotels. The hotel was 15 minutes drive to UMass Amherst,convenient for orientation. Only downside, There were a few signs that such and such "is out of order", Basic amenities, rooms were clean and everything was working in the room. Fine for a 2 night stay.

I just stayed here twice in a week and am overall pleased with this hotel. Bear in mind that this IS a Budget hotel so ones expectations have to be a bit tempered. To only pay 90 dollars (Including Tax) to rest your head on a comfortable bed in a clean room is a good deal. The location is also a plus as you are right next to a variety of shopping and restaurants. The breakfast is extremely limited but you can always treat yourself to the "The Stable" across the street with the money that you save here!

The staff is friendly and very patient, as I was always in and out. Life has its ebb's and flows and the pool was my favorite place to unwind. Very clean and staff were always busy. A fair amount of brkfst items (not hot) of course due to the pandemic situation. House keeping was wonderful with making sure I had enough towels. After being in many hotels this past year due to displacement this was the BEST! My room was large as well as the bathroom, and had wood floors, which to us is a bonus! The rate we paid was cheaper then the rest of the are, yet had the best accommodations. Thank you for treating us during this trying time with compassion and respect. We will definitely be coming back here.

We stayed at this hotel in late September, 2021. We were impressed! I could go on but, mercifully, will not. The staff was great, the hotel was very clean, quiet, etc. All at a very fair price. I will definitely stay there on future trips to Western Mass.

We have 5 separate reservations and found out on our own this Econo-lodge does not exist. Choice Hotels offered nothing to help us out. Terrible customer service, only thing Choice offered is to cancel the reservations for me. I am less than two weeks away from arrival date and now need to stay 60 to 90 minutes away. I will tell everyone I can to never stay at or trust and Choice hotel brand

This is a little different kind of review. Generally speaking, the Econolodge is fine. It's not a fancy hotel but it's a REALLY nice Econolodge. Unlike most, it's not located at the entrance to a freeway or in the industrial part of town. It's clean, it's safe, and a perfectly fine place to stay for a few days. I really like the staff there as well . . . no problems there. So, why the two star review? Well, they're closed now. The hotel no longer exists and, while that might not seem like a big deal, we have an active reservation there for our daughter's commencement. The hotel is no longer even listed on the Choice Hotels site but our reservation still shows as confirmed. We are driving from the West Coast to Hadley and so some sort of notification that there's not only "no room at the inn" but "no inn," would have been nice. Since it's graduation weekend, almost all the other hotels are sold out. The one that still has a room is literally double the price which, sadly, we can't afford. So, we're sorry to see the Econolodge go 'cause it was one of the few reasonably-prices motels in the area. On the other hand, it sure would be nice if someone contacted us to tell us it's no longer there. (Wanna bet that we'd be charged the first night fee anyway, if we didn't cancel in time?) 4-star "discount" hotel . .. 0-star management company. (Not staff!)