Zsmart Smart Hotel (Hangzhou International Expo Center Qianjiang Century City Subway Station Store)

Zsmart Smart Hotel (Hangzhou International Expo Center Qianjiang Century City Subway Station Store) Reviews

Zsmart Smart Hotel (Hangzhou International Expo Center Qianjiang Century City Subway Station Store)

No. 139 Li'er Road, Hangzhou, ChinaView Hotel Details
Zsmart Smart Hotel (Hangzhou International Expo Center Qianjiang Century City Subway Station Store)
Zsmart Smart Hotel (Hangzhou International Expo Center Qianjiang Century City Subway Station Store)Zsmart Smart Hotel (Hangzhou International Expo Center Qianjiang Century City Subway Station Store)Zsmart Smart Hotel (Hangzhou International Expo Center Qianjiang Century City Subway Station Store)
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Zsmart Smart Hotel (Hangzhou International Expo Center Qianjiang Century City Subway Station Store) Guest Reviews

4.2/5
Very Good
498 review
Verified reviews
Location4.1
Amenities4.1
Service4.3
Cleanliness4.2
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All Reviews(498)
Positive reviews(453)
Reviews with photos/video(139)
Convenient location(43)
Great value for money(33)
Friendly front desk staff(28)
Easy to get around(24)
Close to metro(15)
Perfect for business trips(11)
Would stay again(8)
Poor Internet(4)
Negative reviews(45)
Guest User
Business Standard Room
Stayed in Apr 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Apr 21, 2024
This hotel is very good, ideal location for visitor to Hangzhou Internation Exhibition Center.
Response from Property: It's like a drizzle moistening my heart, and the feeling is so sweet. Seeing the guest's recognition, Xiaozhi is very happy. The revolution has not yet succeeded, and Xiaozhi needs to continue working hard!!! You are welcome to visit next time.
Guest User
Selected Queen Room
Stayed in Apr 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 28, 2023
Staff always help me with all the things that i need, the room was clean and comfortable. The hotel is really near to the subway station and the expo center. 09
Response from Property: Thank you for staying at Zhishang Hotel, providing customers with high-quality service and ensuring hygiene quality has always been Xiaozhi's unremitting pursuit! I hope you like it. Come if you need it. Wishing you a happy Labor Day!
Hide Me everywhere
Smart Queen Room
Stayed in Jul 2023
Other
44 review
5.0/5
Outstanding
Posted on Jul 17, 2023
Nice lil place hoping you come again
Response from Property: Thank you for choosing to stay at Zsmart Hotel and experiencing the evaluation. Welcome to visit again!
Ziezie
Special Queen Room
Stayed in Sep 2023
Solo travelers
5 review
5.0/5
Outstanding
Posted on Oct 3, 2023
I am an Asian Games spectator, the location is near my friend who is competing, the staff is very helpful
Response from Property: Thank you for your stay experience. Providing assistance is what hotel staff should do! Wishing you good health and happiness every day!
Nazir
Special Queen Room
Stayed in Aug 2023
Friends
2 review
5.0/5
Outstanding
Posted on Aug 23, 2023
I had a nice experience and the hotel staffs were so welcoming and the hotel is in a very good location
Response from Property: Thank you for your positive feedback. The hotel has convenient transportation from the train station and airport. There are subway lines 2, 6, and 7 nearby. If you are unsure, please consult the front desk. Thank you!
ivonne8a93
Special Queen Room
Stayed in Jul 2023
Friends
30 review
4.2/5
Very Good
Posted on Jul 27, 2023
My room was “upgraded” on arrival but to my surprise it was to a room with no window even when the hotel had not many guests staying.
Response from Property: Dear guest, the room you booked was originally a discounted large bed room with no windows in the hotel. Upon check-in, we upgraded you to a larger room. If you have a room with an external window next time, please call the hotel in advance to inquire. We apologize for any misunderstanding caused here! Wishing you a pleasant journey!
Anonymous User
Smart Queen Room
Stayed in Apr 2024
Business travelers
29 review
5.0/5
Outstanding
Posted on May 12, 2024
Clean. Friendly stuff
Akash
Family Room
Stayed in Apr 2024
Family
2 review
5.0/5
Outstanding
Posted on May 1, 2024
Highly recommend.
DHAKAL SABIN
Family Room
Stayed in Apr 2023
Business travelers
11 review
2.7/5
Posted on Apr 13, 2023
It’s was good. But no eating area near by
Response from Property: Huh, at Xiaozhi's house, the brothers and sisters at the front desk try their best to help you deliver the courier, carefully teach you how to take the route, etc., because there are few places to eat nearby, Xiaozhi is really sad to give this evaluation Woolen cloth! However, I still look forward to your next visit, and you can rate it five stars. wish you a happy life!
OlliF
Selected Queen Room
Stayed in Jul 2022
Solo travelers
20 review
4.0/5
Very Good
Posted on Aug 1, 2022
Clean place , okay for 1 night or two. I had a room without a window that was a bit upsetting.
Response from Property: I'm sorry, because the room you booked has been occupied! so sorry!We'll arrange it next time!
Antoine 安托万
Selected Queen Room
Stayed in Jun 2022
Solo travelers
46 review
3.2/5
Posted on Aug 11, 2022
a classic hotel, good enough for one night or two if you are in transit Between the center and the airport can easily move. they give me a room without a windows, i asked to change with one and they said yes directly
Response from Property: Thank you very much for your stay and evaluation. Xiaozhijia has been committed to making customers satisfied. If you have any suggestions or comments during check-in, please communicate with the front desk staff in time. Thank you! Look forward to your coming again! Have a nice day!
Roberto Jose Quinonez Viloria
Business Standard Room
Stayed in Nov 2023
Business travelers
12 review
5.0/5
Outstanding
Posted on Nov 25, 2023
Great staffs
Response from Property: Thank you for your positive feedback,Welcome to visit again!
Guest User
Selected Queen Room
Stayed in Aug 2022
Booked for others
5 review
3.0/5
Posted on Aug 21, 2022
Room was much smaller than said and stuffy too..
Response from Property: Thank you very much for your stay. The website of your room has explained the room conditions! I'm sorry . You can consult the hotel in advance for your next reservation! Wish you a happy life!
Guest User
Selected Queen Room
Stayed in May 2024
Business travelers
13 review
5.0/5
Outstanding
Posted on May 15, 2024
The front desk service is very good, the hygiene is good, the subway station is very close, there is a small shopping mall nearby, there are many foods, I came here for a meeting. The Expo Center is very close, I come here for meetings 5 ​​times a year, and I always choose this one. Xiao Liu at the front desk
Original TextTranslated by Google
Response from Property: Thank you very much for your praise for our website! Your feedback is very important to us, we will listen carefully and make continuous improvements. We will provide you with better and more considerate services with more enthusiasm and professional attitude.
Guest User
Business Standard Room
Stayed in Apr 2024
Business travelers
1 review
2.0/5
Posted on Apr 26, 2024
The room was very noisy! There was no soundproofing at all! And the facilities were not complete, only the basic things were fully equipped
Original TextTranslated by Google
Response from Property: Sorry, the guests staying in the hotel are of all kinds. If there is any noise, please contact the front desk in time to help you coordinate. Of course, our hotel is also very cost-effective, which should be the reason why you choose to stay in our hotel. Thank you for your care! I wish you a happy stay