Fuyuan Hotel

Fuyuan Hotel Reviews

Fuyuan Hotel

1F, Section B, Building 4, Hengqi Business Center, No.177 Huayuandou Street, Hangzhou, ChinaView Hotel Details
Fuyuan Hotel
Fuyuan HotelFuyuan HotelFuyuan Hotel
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Fuyuan Hotel Guest Reviews

4.6/5
Very Good
2018 review
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All Reviews(2018)
Positive reviews(1957)
Reviews with photos/video(246)
Friendly front desk staff(401)
Convenient location(294)
Easy to get around(244)
Delicious breakfast(183)
Close to train station(84)
Large rooms(78)
Many amenities(75)
Perfect for business trips(51)
Negative reviews(61)
Guest User
Superior Double Room
Stayed in Mar 2024
Couples
9 review
3.0/5
Posted on Apr 3, 2024
so-so
DennyLam
Superior Double Room
Stayed in Oct 2021
Business travelers
22 review
3.0/5
Posted on Nov 1, 2021
Service not as good
Response from Property: Dear Mr.Lam, thank you for your comments. I'm sorry to bring you a bad experience during your stay. We will improve our service and hope to bring you a different experience next time.Best Wishs!
Guest User
Superior Room (2 beds)
Stayed in May 2024
Family
1 review
4.5/5
Great
Posted on May 5, 2024
The service attitude of the staff is very good, and the overall environment feels good. After all, the price there is around 360 on weekdays and around 450 on holidays!
Original TextTranslated by Google
Response from Property: I'm sorry that Xiaofu didn't get your full 5-point review!!! I hope Xiaofu can make you more satisfied next time. Thank you very much for your sincere sharing and stay experience. Fuyuan Hotel has always been adhering to the original intention of providing guests with high-quality services and providing the warmest service experience for every customer. Looking forward to your visit again~~
A.mingren
Superior Room (2 beds)
Stayed in May 2024
Family
1 review
4.5/5
Great
Posted on May 4, 2024
The hotel is close to Hangzhou East Station, which is only about 10 minutes' walk away. It has good value for money. For a family of three, the hotel also provides breakfast coupons for children.
Original TextTranslated by Google
Response from Property: Hello, my dear male/female god, I am very excited to receive your five-star praise. Thank you for choosing us and recognizing us. Your recognition of us is like a frozen beautiful snowflake given to the hotel, sweetening our hearts. We write a sincere blessing to you, and wish you a beautiful mood forever. Our ultimate goal is to make you feel surprised and satisfied. I will always keep my original intention and look forward to your "return home" again!
Guest User
Superior Double Room
Stayed in Apr 2024
Friends
8 review
5.0/5
Outstanding
Posted on Apr 20, 2024
The hotel is very close to Hangzhou East Railway Station, making travel convenient. The room is spacious and clean, and the front desk service is good. There are many restaurants nearby where you can dine. If you don’t have time to go far, you can dine nearby.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for taking the time to give us a full score evaluation. The brothers and sisters have received your encouragement. Thank you very much. In the journey of life, we gradually know that the most important thing between people is sincerity and care. Xiaofu treats every guest who stays in with the most sincerity, and hopes to always receive your love and support!
Guest User
Superior Room (2 beds)
Stayed in Apr 2024
Friends
3 review
5.0/5
Outstanding
Posted on May 12, 2024
The sanitation is clean, the room is soundproofed, and it is very close to the East Station subway station. It is also very convenient to go to MixC. Except for the location being a little inconspicuous, there are no other disadvantages. The stay experience is good
Original TextTranslated by Google
Response from Property: Hello, my dear male/female god, I am very excited to receive your five-star praise. Thank you for choosing us and recognizing us. Your recognition of us is like a frozen beautiful snowflake given to the hotel, sweetening our hearts. We write a sincere blessing to you, and wish you a beautiful mood forever. Our ultimate goal is to make you feel surprised and satisfied. I will always keep my original intention and look forward to your "return home" again!
Guest User
Business Twin Room (No window)
Stayed in Apr 2024
Friends
1 review
5.0/5
Outstanding
Posted on Apr 19, 2024
The sanitary environment is very good, and Xiaoyi's front desk service is also very good
Original TextTranslated by Google
Response from Property: Dear guest, hello, I am so happy to receive your five-point praise. Your recognition is the driving force and goal of Xiaofu. Xiaofu believes that guests are family members, and every time you stay, it feels like coming home. The care, consideration, care and warmth for family members are the most sincere gifts for you. Please believe that whether you are on a business trip or traveling, Fuyuan must be your best choice. Looking forward to your experience again, you are always welcome to come home!! Love you three thousand times~! mua~
Guest User
Superior Double Room
Stayed in Mar 2024
Business travelers
2 review
2.0/5
Posted on Mar 29, 2024
Very bad experience. I found that the floor drain in the shower room was completely blocked when I was taking a shower. When I opened the glass door, water overflowed. The front desk said that the maintenance worker would not be able to come to work until the next day to fix it. What was the operation of asking security to come up with a brush to unclog the floor drain? ? ? I asked if there were other empty rooms available. At first, they said that all other rooms were full. Later, they said that there was a room that had just been checked out but not cleaned yet and asked if I wanted to go. Is this your solution? ? ? ? Use the bathroom in a room that someone else has stayed in? There was no follow-up when I checked out the next morning, and there was no active apology or subsequent compensation! ! ! ! I couldn't even take a shower. There was no accommodation experience at all. Bad review, bad review, bad review, bad review
Original TextTranslated by Google
Response from Property: Dear customer, thank you for staying at Fuyuan Hotel. We are sorry to learn that you are not satisfied with us. Regarding the problem you mentioned, we sincerely invite you to call the front desk at your convenience to tell us the specific details so that we can improve. Thank you again for choosing to stay at Fuyuan Hotel. I hope that this experience will not affect your usual trust in us, and we look forward to your visit again.
Guest User
Business Twin Room (No window)
Stayed in Apr 2024
Family
5 review
4.7/5
Amazing
Posted on Apr 6, 2024
The booked room has no windows, poor air circulation, and the buffet breakfast is not good
Original TextTranslated by Google
Response from Property: Dear guest, hello, I am so happy to receive your five-point praise. Your recognition is the driving force and goal of Xiaofu. Xiaofu believes that guests are family members, and every time you stay, it feels like coming home. The care, consideration, care and warmth for family members are the most sincere gifts for you. Please believe that whether you are on a business trip or traveling, Fuyuan must be your best choice. Looking forward to your experience again, you are always welcome to come home!! Love you three thousand times~! mua~
Guest User
Business Twin Room (No window)
Stayed in Mar 2024
Business travelers
29 review
5.0/5
Outstanding
Posted on Mar 4, 2024
10-15 minutes walk from the east exit of Hangzhou East Station. The barbecue downstairs is delicious. The room without window is a bit stuffy. The facilities and rooms are OK. It is quite quiet.
Original TextTranslated by Google
Response from Property: After reading this review word by word, I am deeply moved. Such a serious and detailed review shows that you are so attentive to us. We will continue to provide guests with enthusiastic service and a comfortable and warm environment. We look forward to your stay again!
Guest User
Business Twin Room (No window)
Stayed in Apr 2024
Friends
1 review
5.0/5
Outstanding
Posted on Apr 19, 2024
Good hygiene. Xiaoyi at the front desk has a good service attitude
Original TextTranslated by Google
Response from Property: After reading this review word by word, I am deeply moved. Such a serious and detailed review shows that you are so attentive to us. We will continue to provide guests with enthusiastic service and a comfortable and warm environment. We look forward to your stay again!
Guest User
Superior Double Room
Stayed in Feb 2024
Booked for others
1 review
5.0/5
Outstanding
Posted on Mar 3, 2024
Very good, very good, it couldn't be better (>^ω^<) Good It's pretty good in all aspects. How exactly is it good? It's just pretty good.
Original TextTranslated by Google
Response from Property: Hello, my dear male/female god, I am very excited to receive your five-star praise. Thank you for choosing us and recognizing us. Your recognition of us is like a frozen beautiful snowflake given to the hotel, sweetening our hearts. We write a sincere blessing to you, and wish you a beautiful mood forever. Our ultimate goal is to make you feel surprised and satisfied. I will always keep my original intention and look forward to your "return home" again!
Guest User
Executive Room (2 beds)
Stayed in Feb 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 23, 2024
Brought the children to Hangzhou for fun, the room was clean and spacious, and it was very quiet at night. Hangzhou happened to be cooling down when we arrived, but the room was very warm, the breakfast environment was also good, and transportation was convenient. It was close to the subway and train station and could be reached on foot. It was also very convenient to take a taxi, and it was cost-effective.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for taking the time to give us a full score evaluation. The brothers and sisters have received your encouragement. Thank you very much. In the journey of life, we gradually know that the most important thing between people is sincerity and care. Xiaofu treats every guest who stays in with the most sincerity, and hopes to always receive your love and support!
Guest User
Superior Double Room
Stayed in Feb 2024
Family
13 review
5.0/5
Outstanding
Posted on Feb 16, 2024
The room is clean, comfortable and ventilated, with complete facilities and affordable price. The surrounding transportation is convenient and close to Hangzhou East Station. The surrounding food is not bad. There are Shengzhou snacks and other delicacies.
Original TextTranslated by Google
Response from Property: The distance between hearts can be very close or very far. Xiaofu has always insisted on serving guests with heart and affection. In that life, I traveled around mountains, rivers and pagodas, not for the sake of cultivating my next life, but just to meet you on the way.
Anonymous User
Business Twin Room (No window)
Stayed in Feb 2024
Friends
2 review
2.7/5
Posted on Feb 15, 2024
It is quite close to Hangzhou East Railway Station, and it only takes about 10 minutes to walk there. But! What's the matter with the little cockroaches in the hotel! The WIFI can't be connected either, and I had to use the room downstairs. They said that there was no maintenance during the Chinese New Year, and there were not enough staff. It is true that the number of tourists increased sharply during the Chinese New Year, but didn't the hotel make emergency plans based on the number of bookings before the Chinese New Year? There was also noise on the first night, and the beeping sound from the power distribution room next door, once a minute, woke me up in the middle of the night and couldn't fall asleep again
Original TextTranslated by Google
Response from Property: Dear customer, thank you for staying at Fuyuan Hotel. We are sorry to learn that you are not satisfied with us. Regarding the problem you mentioned, we sincerely invite you to call the front desk at your convenience to tell us the specific details so that we can improve. Thank you again for choosing to stay at Fuyuan Hotel. I hope that this experience will not affect your usual trust in us, and we look forward to your visit again.